Colour settings
I am supporting a student with severe visual impairment for whom colour contrast is vital. The white background in RW is a problem. Could RW be developed to allow the colours to be changed? In her case she finds a black background with white writing best for her disability.
We recommend using a browser add-on to change colour contrast. It can be used for RCM as well if using the online rather than desktop version of Word. Please refer here for details: https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_Accessibility_Guide#External_Resources
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Adam Edwards commented
The same issue applies in RefWorks Citation Manager, which also needs to allow for a colour change.