Adam Edwards

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  1. 43 votes
    11 comments  ·  Primo » Primo VE  ·  Admin →
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    Adam Edwards commented  · 

    CSL files can only be editied by the CSL community, so nothing we can change that.

    My understanding was the CSL file was correctly producing no publisher journal records (I was sent an example) and it's Primo which has been getting confused.

    One fix is Primo now does initials, not first name.

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    Adam Edwards commented  · 

    Progress is being made on this. The CSL file is fine, its how Primo interprets the info which is the issue. I am due a webinar update soon.

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    Adam Edwards commented  · 

    Just had an email from the person who owns the Cite them Right Harvard CSL file who says it works fine. The fault is with how Primo is using it. The problem has been referred to the second tier support team who ever they are to fix. Will keep people posted on this.

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    Adam Edwards commented  · 

    Really dissapointing. Please can the Primo team and the RefWorks team talk to each other and share their best practice to provide a quality customer solution?

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    Adam Edwards commented  · 

    Agree Primo using the non-CSL file from RefWorks would be an immediate massive quick win for Primo. Please can this be done for this academic year?

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  2. 797 votes
    11 comments  ·  Content » other  ·  Admin →
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  3. 21 votes
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    Adam Edwards commented  · 

    Ditto for Primo please, as in common with many UK Universities this is what we offer. The version in Primo is inaccurate, eg puts publishers in journal references.

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    Adam Edwards commented  · 

    Yes please to this. We use Cite them Right as our standard Uni wide referencing system and if Summon could reflect this it would be brilliant. (Yes we know we can do this via RefWorks, so long as the title isn't in capitals, but that's an added complication for our users.)

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    Adam Edwards commented  · 

    Cite them Right online is widely used in the UK for UG students, so making this link would be really good to boost sales of Summon in the UK and provide the customer with a useful business solution.

    Adam Edwards supported this idea  · 
  4. 222 votes
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    Adam Edwards commented  · 

    Much better to flip this. If I am searching and am told FT available but not it is very very annoying and then I email the librarian to complain who then has to investigate and write back which takes up their time on too many occasions.
    However, if I get an abstract with a bonus full text I am extra happy.
    Same applies with Primo, so hope you can fix that too.
    Please flip!

    Adam Edwards supported this idea  · 
  5. 39 votes
    How important is this to you?

    Hello,

    This idea has been closed by mistake, I apologize for the inconvenience.

    It will be reviewed and addressed according to the regular workflow of content requests.

    My sincere apologies.

    Kind regards,

    Tamar Ganor

    Content Product Manager

    Adam Edwards supported this idea  · 
  6. 40 votes
    How important is this to you?

    Hello, 

    It seems this provider has never provided us with metadata so I am changing this idea's category to "new provider". 

    Kind regards, 

    Rachel

    Senior Content Support Analyst

    Adam Edwards supported this idea  · 
  7. 42 votes
    2 comments  ·  Summon » Other  ·  Admin →
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    Adam Edwards supported this idea  · 

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