Adam Edwards
My feedback
9 results found
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11 votesAdam Edwards supported this idea ·
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23 votes
While we investigate the development of this feature, you may request an in-app notification to be posted for your users by contacting Tech Support: https://support.proquest.com/s/refworks
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43 votes
An error occurred while saving the comment Adam Edwards commentedCSL files can only be editied by the CSL community, so nothing we can change that.
My understanding was the CSL file was correctly producing no publisher journal records (I was sent an example) and it's Primo which has been getting confused.
One fix is Primo now does initials, not first name.
An error occurred while saving the comment Adam Edwards commentedProgress is being made on this. The CSL file is fine, its how Primo interprets the info which is the issue. I am due a webinar update soon.
An error occurred while saving the comment Adam Edwards commentedJust had an email from the person who owns the Cite them Right Harvard CSL file who says it works fine. The fault is with how Primo is using it. The problem has been referred to the second tier support team who ever they are to fix. Will keep people posted on this.
An error occurred while saving the comment Adam Edwards commentedReally dissapointing. Please can the Primo team and the RefWorks team talk to each other and share their best practice to provide a quality customer solution?
An error occurred while saving the comment Adam Edwards commentedAgree Primo using the non-CSL file from RefWorks would be an immediate massive quick win for Primo. Please can this be done for this academic year?
Adam Edwards shared this idea · -
797 votes
Thanks for the examples - we will review them and discuss our options.
Best,
Tamar
Adam Edwards supported this idea · -
21 votes
An error occurred while saving the comment Adam Edwards commentedDitto for Primo please, as in common with many UK Universities this is what we offer. The version in Primo is inaccurate, eg puts publishers in journal references.
An error occurred while saving the comment Adam Edwards commentedYes please to this. We use Cite them Right as our standard Uni wide referencing system and if Summon could reflect this it would be brilliant. (Yes we know we can do this via RefWorks, so long as the title isn't in capitals, but that's an added complication for our users.)
An error occurred while saving the comment Adam Edwards commentedCite them Right online is widely used in the UK for UG students, so making this link would be really good to boost sales of Summon in the UK and provide the customer with a useful business solution.
Adam Edwards supported this idea · -
222 votes
An error occurred while saving the comment Adam Edwards commentedMuch better to flip this. If I am searching and am told FT available but not it is very very annoying and then I email the librarian to complain who then has to investigate and write back which takes up their time on too many occasions.
However, if I get an abstract with a bonus full text I am extra happy.
Same applies with Primo, so hope you can fix that too.
Please flip!Adam Edwards supported this idea · -
39 votesAdminTamar Ganor (Admin, Ex Libris) responded
Hello,
This idea has been closed by mistake, I apologize for the inconvenience.
It will be reviewed and addressed according to the regular workflow of content requests.
My sincere apologies.
Kind regards,
Tamar Ganor
Content Product Manager
Adam Edwards supported this idea · -
40 votesAdminAnonymous (Admin, Ex Libris) responded
Hello,
It seems this provider has never provided us with metadata so I am changing this idea's category to "new provider".
Kind regards,
Rachel
Senior Content Support Analyst
Adam Edwards supported this idea · -
42 votesAdam Edwards supported this idea ·
This would be really useful.
Also handy if a fault is reported so that ExLibris could use this to send a message to all our users to head off the "RW is not working" emails.