More cleary identify between full-text articles and full-text abstracts
As an electronic resources librarian, I often get patron-confusion reports when they believe they cannot access a full-text article; often enough the full-text of the article is not available online, but the article's abstract is. Icons in Summon often represent these abstracts as full-text articles.
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Sonny Dulfo
commented
EBSCO periodicals like PsycINFO index/citations appears in search results even when we choose full-text only filter. We want Full-Text and not citations.
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Sonny Dulfo
commented
How should we resolve this especially with EBSCO PsycINFO.
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Amy Fry
commented
One persistent problem we have between Summon and EBSCO is abstracts indexed as articles in Summon. Some journals index these abstracts as individual titles, which is why they get pulled into Summon as standalone full text articles, but EBSCO (which is where we have full text) does not index them at all. So not only does the openURL break, if you search for them in EBSCO you often get zero hits. Since we have so much full text in EBSCO, this accounts for a good many of our bad urls in Summon and it is frustrating and confusing for librarians and users.
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Barbara Vermaas
commented
I fully agree with Adam! Please flip!
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Adam Edwards
commented
Much better to flip this. If I am searching and am told FT available but not it is very very annoying and then I email the librarian to complain who then has to investigate and write back which takes up their time on too many occasions.
However, if I get an abstract with a bonus full text I am extra happy.
Same applies with Primo, so hope you can fix that too.
Please flip!