More cleary identify between full-text articles and full-text abstracts
As an electronic resources librarian, I often get patron-confusion reports when they believe they cannot access a full-text article; often enough the full-text of the article is not available online, but the article's abstract is. Icons in Summon often represent these abstracts as full-text articles.
Barbara Vermaas commented
I fully agree with Adam! Please flip!
Adam Edwards commented
Much better to flip this. If I am searching and am told FT available but not it is very very annoying and then I email the librarian to complain who then has to investigate and write back which takes up their time on too many occasions.
However, if I get an abstract with a bonus full text I am extra happy.
Same applies with Primo, so hope you can fix that too.