More cleary identify between full-text articles and full-text abstracts
As an electronic resources librarian, I often get patron-confusion reports when they believe they cannot access a full-text article; often enough the full-text of the article is not available online, but the article's abstract is. Icons in Summon often represent these abstracts as full-text articles.
Due to limitations in the metadata associated with some content sources, there are cases where content that is full text is marked as being only an abstract, or where an abstract is marked as full text. Currently the system errs on marking it as full text, which provides some false positives. We could flip the priority which would reduce if not eliminate full-text icons appearing for abstracts, however, this would result in some full text being erroneously marked as abstract only.
Barbara Vermaas commented
I fully agree with Adam! Please flip!
Adam Edwards commented
Much better to flip this. If I am searching and am told FT available but not it is very very annoying and then I email the librarian to complain who then has to investigate and write back which takes up their time on too many occasions.
However, if I get an abstract with a bonus full text I am extra happy.
Same applies with Primo, so hope you can fix that too.