Do responsive the Refworks site
Currently the user interface and login site are hard to handle trough mobile devices.
I suggest a user interface auto adaptable to device screen (responsive)
Jay Malone commented
That lack of a mobile responsive site is making the new RefWorks interface impossible to navigate to the University/Institution login on smaller displayed phones. For example, on an iPhone 8, the gray bar at the bottom of the screen (About Us, Contact Us, etc.) is so large, that it overlaps the entire dropdown interface to select your institution, completely blocking users from accessing the new RefWorks.
A mobile interface or app would be really helpful to allow me to check references on the go. For example I might log into RefWorks in the library on my mobile to check for a book I previously used, as I imported the reference from my library website I know I can tap a link to take me direct to my library search result for that book and get the exact location.
Secondly it would be great if I could scan the barcode of a book on my mobile to quickly add it to my reference list.
Spencer Mathews commented
One does not even need to step down to a mobile viewport for the layout to break down inexcusably. Even narrowing the window to what are quite reasonable widths on the desktop cause elements of the nav bar to overflow ungraciously. I personally don't have much use for RefWorks on my phone, but a solid responsive layout on desktop is the least users can expect. This is basic basic web development and you should be ashamed of yourself RefWorks.
Bereketab Gulai commented
For example on a side by side view on Windows, the viewport is small in which case all the buttons at the top bar overlay the some part of the reference list that one cannot select the ones overlayed without maximising the browser window.
Paul Mellinger commented
Accessibility for mobile device users is an important issue for our students. They tend to regard mobile responsiveness as a default feature of any library promoted service.