How can we improve RefWorks?

Annoying bug in Write-n-Cite for Word

I think this has only come up with the last few versions and I just tried that it exists with 4.5.1682.

When Write-n-Cite is installed and activated in Word but user has not logged in to it (because not actively using it), Word shows up the Write-n-Cite login dialog every time a document is opened via the Word recent files.

This is a problem because we have deployed Write-n-Cite to all our campus workstations and obviously not everyone uses it.

I think that this is a bug that needs to be looked into.

- Jouni Alkio / Aalto University / Finland

35 votes
Vote
Sign in
(thinking…)
Sign in with: facebook google
Signed in as (Sign out)
You have left! (?) (thinking…)
Jouni Alkio shared this idea  ·   ·  Admin →

5 comments

Sign in
(thinking…)
Sign in with: facebook google
Signed in as (Sign out)
Submitting...
  • Anonymous commented  · 

    We are considering to give up to use Write-n-Cite. This Log-in dialog is likely to phishing application, since this comes up unintentionally; we are taking this very seriously.

  • Jouni Alkio commented  · 

    Just checked with 4.5.1732. Not fixed.

  • Kayoko U commented  · 

    We have the same trouble at some clients in Japan. Could you let us know if there is any progress to solve this problem ?

  • Jouni Alkio commented  · 

    And still there with 4.5.1725. Very annoying. We will need to disable the add-on for all users by default.

  • Jouni Alkio commented  · 

    And this bug is still there with 4.5.1710. I wonder if this is getting looked into at all?

Feedback and Knowledge Base