RefWorks
Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.
We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.
For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.
131 results found
-
allow sorting of references
When viewing references, allow sorting options by date, author(s), title, etc.
20 votesReferences may be sorted in Table View (and all other views) by Date added, Date modified, Date published, Title, Author or RefID. Ordering may be in descending or ascending order. Page display limit is 2000, but now all references are sorted.
-
Change Write-n-Cite 4.5 so that multiple authors with the same surname are distinguished by a suffix (a,b etc) on the date.
WnC 4.5 deals with authors that have the same surname differently to WnC 4.4. Our style is based on a version of Harvard and in WnC 4.4 in text citations for authors with the same surname are given the suffix of a,b etc onto the date e.g: (Smith, 2008a), (Smith, 2008b) to distinguish them. In the new version (4.5) if these authors have different initials, then that is added into the citation e.g: (A. Smith, 2008), (B. Smith, 2008).
If the citations in question have different years - then initials are added to that as well e.g: (A. Smith, 2008),…
57 votesI’m happy to update that author disambiguation was included in the April release, and is available under Create Bibliography in RefWorks. An upcoming release will include it in RCM as well. We are looking to have WnC “inherit” this setting from RefWorks in a later release.
-
Deduplication of sub-folders, or between folders
I would like to be able to de-duplicate sub-folders, for example where each sub-folder contains the results from a database search for a systematic review.
Alternatively, a user should be able to choose to de-duplicate any two or more folders in refworks.
16 votesRefWorks is pleased to announce this feature was released in the November 2022 update.
-
Make your system accept my acceptance of the new terms and stop it reappearing on every single page with a threat to delete the account!
Please please fix this
3 votesThis has been resolved in the past. If you encounter this again please open a support case at the following link: https://supportcase.exlibrisgroup.com/?product=Refworks
-
promotional materials
A nice on-boarding idea: How about some promotional materials for new REFworks subscribers? We have a resource fair in the fall and would love to have something tangible to hand to students to promote this awesome product. :)
3 votesPromotional materials can be downloaded from the following link. Additional resources will be added in the next few months. https://knowledge.exlibrisgroup.com/RefWorks/Product_Materials/Resources%2F%2FSupport
-
Include number of references in file view
Finding a reference is difficult in category view, please make it more easier to spot how many references a material is having when navigating to the contents of a folder or a section.
By having a reference number outside it will be easier to filter just by going through files without need to open then scroll all the way down to find it https://buyessays.us1 voteThe number of references in each folder is displayed next to the folder name. This feature was included in the Sept 2018 release.
-
RefWorks libguide - add information on RefWorks Citation Manager
The RefWorks Libguide only contains information on Write N Cite.
Please can information on RCM be added, in particular any instructions about software compatibility, especially with Macs?
We find this libguide essential to point students to for the current info on what is best for their computer.
9 votesRCM documentation can be found in the following Customer Knowledge Center article: https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0500_RefWorks_Plugins%3A_Connecting_Your_Browser%2C_Microsoft_Word%2C_and_Google_Docs_to_RefWorks
-
Compartir una carpeta de referencias con el enlace a la misma, para que pueda acceder quien lo tenga.
Compartir el enlace permite que la persona acceda a las referencias, aunque no haga parte de la organización a la que yo pertenezco. Esto es ideal para cuando se realizan investigaciones con otras instituciones.
1 votePublic sharing of folders via a public URL is supported from the Feb 2019 release.
-
Allow public sharing
Please allow public sharing of folders! Old RefWorks allowed us to create a link to a folder that we could then share with our users. This is especially important to us since this is how we share literature search results with our users - who are mostly not affiliated with universities and don't have RefWorks accounts.
39 votesHappy to update that public sharing was released in Feb. 2019.
-
Localised variations of referencing styles
Is there a way that our RefWorks accounts can link into the various styles of referencing used by various institutions in Ireland? Hospital staff attend courses in various 3rd level institutions throughout the country and the referencing styles used seem to have localised variations when compared to the styles listed in RefWorks.
1 voteThousands of CSL styles were added to RefWorks in the past year. In addition the Citation Style Editor may be used to customize styles and create new ones.
-
Generate bibliographies in multiple formats.
We currently have now tabbed delimited format but would like to see XML and RW Tagged format.
0 votesSeveral additional export formats are supported, including XML.
-
Improve to DeDuplicate of Non-English References
New RefWorks identifies some Japanese (or non-English) references as duplication even when they are not duplicated.
Improvement of DeDuplication for Non-English language references is expected.21 votesRefWorks is happy to announce we have launched improved deduplication feature in the November 2022 release. You may find more information here.
-
Citations need to be black
when copy the references from the bibliography, the references are "dark grey" instead of black. It makes it troublesome to go through all the references by hand, and highlight all the references and change it to black. This is because in some formats, it includes the URL, which should be in "blue". Therefore, it is quite annoying to do so, and quite honestly, defeats the purpose of having a reference manager.
8 votes -
Sort Folders Automatically by Alphabet
Please add a function/button that automatically and alphabetically sorts the folders. I understand that we can manually organize our folders, but with large libraries, an auto-sort feature will be a helpful and efficient feature.
54 votesI am happy to update that as of the June release, folders can be sorted alphabetically, in addition to customer sorting. Default sorting for new users and new projects will be alphabetical. Existing projects will maintain their custom sorting, and users can toggle to alphabetical sorting with the new sort button.
-
"Remove from folder" once you run the duplication checker
When users search multiple databases during the course of a project the chances are good that they'll need to de-duplicate a folder just in case they have multiple copies of the same citation. There is no option for users to "remove from folder" once they have run the duplication checker. More specifically, the option exists, but is greyed out and the user can't select the option.
Per ExLibris support: "The deduplication feature assumes a user will want to delete the duplicates and not just remove them from a folder so the remove from folder functionality is not available after running…
29 votesThis feature was released in the Nov 2018 version.
-
25 votes
This was completed in the October Release.
-
RefWorks Citation Manager - change default to last folder used instead of "all references"
The RefWorks Citation Manager add-in always defaults to the “All references” folder after choosing an action. For example, if I go to a different folder and choose to “Edit & Cite” for one of the citations, it then toggles back to the All references folder instead of staying in the folder I had been using. This requires me to keep re-selecting the folder where I had accumulated sources for a project.
For workflow, it would be useful to have RefWorks Citation Manager default to folder last used instead of to All References.
15 votes -
Document convert tool to match Legacy citations to new Refworks
For Word documents created with Write-N-Cite but linked to a legacy Refworks account, have a WnC conversion tool. It would match the citations in the document, to records in the New Refworks account. Auto-convert might not be possible without matching record IDs, but maybe field matching could offer a suggested match to "confirm" at each citation link in the MS Word document.
3 votesHello, we have released functionality to convert legacy citations to new RefWorks citation formats. You can learn more about it here. https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/Tips_for_Upgrading_a_document_created_in_Legacy_RefWorks_for_use_in_New_RefWorks If you have any further questions please don’t hesitate to contact Support.
-
Add Shibboleth Login to RCM Add-in
Add Shibboleth / Institutional sign-on / Federated Access to RCM Add-in for Word 2016.
At present Shibboleth / Institutional login is provided via the web interface, but not via the RCM Add-in. The only way to login is with the alternate password option set in RefWorks web user settings.
24 votes -
Don't automatically import subject headings as tags
Subject headings from Proquest and other databases are automatically imported as "tags." This clutters up the interface, and makes it hard for users to add their own tags.
71 votesI am happy to update that this was done as part of the September release. Users can select if to include tags when importing references or not. Read more here: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/070_2021_RefWorks_Release_Information
- Don't see your idea?