RefWorks
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187 results found
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Fix the auto import from Scopus into RefWorks
Fix the auto import from Scopus to RefWorks
3 votesThis is in process, however Idea Exchange should not be used for reporting bugs, but for feature requests. Bugs can be opened in the following link (in this case no need to open a bug as it is currently being worked on). https://supportcase.exlibrisgroup.com/s/refworks
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Italic function isn't working
Hi there, for some reason or another, whenever I insert a footnote (in English or in Dutch) the title of the refference doesn't come out in italic. I also am unable to edit this from withing Word. I've tried switching between various citation styles to see if that would fix it, but the issue endures. Could this please be fixed? Thank you kindly.
1 voteIdea Exchange is intended for feature requests. If you are experiencing a performance issue please open a support case or initiate a chat at the following link: https://supportcase.exlibrisgroup.com/s/refworks
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importing to Refworks easy
After the latest update on refworks, i have to click on import twice. Firstly, i have to click on import when importing from database and then i have to select a folder and then i have to click on import. I preferred to import my references to not in folder section as i work on one project at a time. And later i transferred all the references to one folder. Kindly give an option, where if the references is imported, it goes directly into not in folder. Unless user specifically clicks on a folder and then clicks on import. It…
1 voteThis feature was added at the request of many customers. Please note that the default is “Not in Folder” so you do not need to make any selection and can just click on Import.
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Today after live came on line
The procedure for adding a PDF upload from the computer to the system is no longer working. Also, while in the system (Refworks) clicking on a PDF file to slide over to the system has two possible outcomes. First, the references are for a different journal, book, etc. or that to will not stick and save to Refworks.
1 vote -
Sincronización de mis cuentas de refwork inscritas con diferentes nombres
No logro sincronizar dos cuentas con diferentes nombres y no puedo acceder a mis carpetas en un solo lugar
1 vote -
Fix bug when importing references and choosing destination folder
There seems to be a bug in the new feature that allows you to choose a destination folder when importing a new reference. The first time I use it, it works well and I can choose from the drop-down menu. The second time (and every time after that), when I click the drop-down menu, none of my folders show up. I have to click through and import it, then assign a folder after the fact. Very frustrating because it works the first time!
3 votes -
Folders
Creating, accessing and reallocating Folders and Subfolders is VERY problematic and frustrating, to say the least!
Sometimes it works, sometimes not.
Then when you finally organized your subfolders, and ready to import another citation, your subfolders are no longer there!I've about had it with trying.
1 vote -
Authors editing area
Thank you for all your good works. Kindly note that editing the authors and title has been giving issues since yesterday. Kindly look into it. More so, each time I click to save my work on Ms word, the refworks page disappears .
1 vote -
Platform modification
Thank you for this opportunity. I want to suggest that the platform be modified so that one can read an article while using the web version.
1 vote -
The delete communication in deleting articles in Project and Folders to be clearer.
Alerting users that once deleting from a folder or project it is not retrievable in Trash.
0 votesDeleted references are placed in the Deleted section. Only if removed from Deleted they are permanently removed from the account. If you are encountering a performance issue with this matter please open a support case or initiate a chat at the following link: https://supportcase.exlibrisgroup.com/s/refworks
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I'm not a reference builder app - you figure it out.
I don't know how to fix it - that's your job. However, I'm Frustrated that it's a download from GCU but it only works correctly about 60% of the time and I'm not including PDFs in this which, of course, are not supported. I'm about to go back to using a different citation generator. If I wanted to repeatedly build my own citations, I wouldn't need RefWorks, right?
1 vote -
exported list of references
On the old RefWorks, I could enter RefIDs manually on any word processor whatsoever. There's a description of how to do so, here: http://www.refworks.com/refworks2/Working_Offline.htm#Workingoffline
We should still be able to do this. It's particularly important, since I don't want to be online in order to write. In fact, there are a lot of people who use Freedom or analogous software to cut off the internet when they have writing to do.
1 vote -
Unable to delete a shared Refworks Project by the person with who we have shared it
When we share our Refworks projects, the people with who we have shared it can delete that project, but when they delete it, the owner also lost.
3 votesWhen a Project is shared with another person, that person also becomes an owner. All people who belong to a Project have equivalent permissions, including deleting a Project. This is how the feature is defined. A Project owner can leave the project any time from the Manage Project page, and that will not affect access of other owners.
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Include a backup and restore system in the new Refworks version
I think it is important to incorporate into the Refworks application, a utility for backing up and restoring both bibliographic references, as well as the structure of folders, labels, shared items, etc.
20 votesAll RefWorks data is backed up for 30 days and can be restored in that time frame by the RefWorks support team.
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La bibliografia
La bibliografia al final me sale en ingles el recuperado, ademas del titulo de las referencias también en ingles
3 votes -
APA references for journal articles need correct formatting
It has been brought to my attention when I submit papers using RefWorks APA style that the references for journal articles are incorrect. The title is italicized, the name of the journal is not there but instead the publisher information is there. There is no volume number, issue number, or page number. I am not going to continue to use RefWorks because I do not trust the quality of the citations. I am spending a lot of time correcting it that I will create the reference myself.
1 vote -
The new Add-in app really really sucks! It's terrible
Used Refworks for 8 years, but the new update really really sucks! The add-in app in word jumps to the new and old refworks back and forth
1 vote -
My University
Is it possible to insert the OPAC of my Library (Università Cattolica di Milano) in the list of databases?
Thank you very much
Giampiero, Università Cattolica di Milano1 votePlease open a support ticket for assistance with this, at the following link: https://supportcase.exlibrisgroup.com/s/refworks
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Correct SAGE Vancouver Format
When I create a bibliography in SAGE Vancouver format, it is incorrect. The journal title is excluded from each citation. Can you please fix this?
3 votes -
RefWorks Plug In won't load in Word 2016
I cant get the plug in to load in MS Word 2016. It just says loading and nothing happens
1 vote
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