Skip to content

RefWorks

Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

132 results found

  1. Add Shibboleth Login to RCM Add-in

    Add Shibboleth / Institutional sign-on / Federated Access to RCM Add-in for Word 2016.

    At present Shibboleth / Institutional login is provided via the web interface, but not via the RCM Add-in. The only way to login is with the alternate password option set in RefWorks web user settings.

    24 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Completed  ·  3 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Show all fields included in a resource type on the edit screen

    Currently RefWorks only shows certain fields when you edit references, it would be better if it showed all fields for that type of resource that are defined in the style

    21 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. RefWorks Citation Manager - change default to last folder used instead of "all references"

    The RefWorks Citation Manager add-in always defaults to the “All references” folder after choosing an action. For example, if I go to a different folder and choose to “Edit & Cite” for one of the citations, it then toggles back to the All references folder instead of staying in the folder I had been using. This requires me to keep re-selecting the folder where I had accumulated sources for a project.

    For workflow, it would be useful to have RefWorks Citation Manager default to folder last used instead of to All References.

    15 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Completed  ·  1 comment  ·  Writing Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Option to add to the field "short title" to the bibliography, citations and footnotes

    In the citation style editor I am not able to add the field "short title" to my bibliography, citations or footnotes. Only the reference type Generic contains the field short title.
    But for some citation styles it is required.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Completed  ·  2 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Completed  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. RefWorks libguide - add information on RefWorks Citation Manager

    The RefWorks Libguide only contains information on Write N Cite.

    Please can information on RCM be added, in particular any instructions about software compatibility, especially with Macs?

    We find this libguide essential to point students to for the current info on what is best for their computer.

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Replace interstitial page with login page that directs users to Legacy or New depending on credentials

    The interstitial page confuses our students because if they are new to RefWorks, they have no idea which option to choose. If you could replace the interstitial page with a log in page - that includes the option to create an account (this would go to New RefWorks) - everyone would be so much happier.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Admin: sort users by date last active

    Admin view of users - shoul dbe able to sort by any column AND download to excel/csv

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Remove shared folder access codes

    We've noticed that when a user shares a folder, the link that the recipient receives generates a screen that asks for an access code if they are not already logged into RefWorks.

    We can see that there is a login link in the top banner but most of our users will miss this.

    Is it possible to have the usual login options (e-mail address and institutional login) in the main screen?

    We've also noticed that, once you do login, it takes a little while for the shared folder to appear in the menu section on the left and once it…

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Completed  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Assign custom sorting: chronologically, but in 17th ed. Chicago Style-Notes and Bib

    While I want my entries to remain in Chicago Style, sometimes it is helpful to sort chronologically, but in more detail than RW currently allows which is only by year then author. I want to order the list more accurately: Year Ascending; Month Ascending; Day Ascending; Author; Title. I realize I can reorder the fields to begin with the full date, but then they are not in Chicago Style. How can I reorder the citations to be truly chronological (as I will have multiple dates within each year), without changing the Chicago Style order of each field?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Systematic Review Views

    Like the "Normal" or "Citation" view of the data, provide a Systematic Review view that just shows select fields, like Author and Abstract.

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. promotional materials

    A nice on-boarding idea: How about some promotional materials for new REFworks subscribers? We have a resource fair in the fall and would love to have something tangible to hand to students to promote this awesome product. :)

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Citations need to be black

    when copy the references from the bibliography, the references are "dark grey" instead of black. It makes it troublesome to go through all the references by hand, and highlight all the references and change it to black. This is because in some formats, it includes the URL, which should be in "blue". Therefore, it is quite annoying to do so, and quite honestly, defeats the purpose of having a reference manager.

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Java issue

    Java is going to be absolute soon. And Installing requires Java, the latest version of java app installed the MacBook with MSOffice latest patch and everything, still, I can not install RefWorks to the computer. Can you help please...

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Completed  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. ISBN/ISSN, authors can be used to retrieve auto-cite metadata for manual input

    More criteria are recommended for retrieving metadata for auto-cite. ISBN, ISSN and authors are common. This will empower the auto-cite capability and save a lot of time for the researchers.

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Search option for document in google doc tool by Ref ID

    In word tool as well as in google doc tool if I want to cite the reference using Ref ID search (which is good new idea) but not able to do it. So not useful due to this limitation.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Configure the "Citation View" "Settings" icon (the "Gear") to function in the Firefox browser

    The "Settings" gear icon in the "Citation View" does not function in the Firefox browser, i.e., the "Gear" icon does not respond to a mouse click. This feature works in Chrome as described in the User Guide and, once set using Chrome, displays the Citation Style selected using the Chrome browser.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base