Mechanism for Best Bets to 'harvest' LibAnswers FAQs (from SpringShare)
LibAnswers FAQs have topics, keywords, titles and serve a similar purpose to best bets (in our approach anyway).
An automated regular harvest of these merged with existing best bets makes it easy to share the workload managing this sort of content and pushes us closer to the idea that searching Summon is literally searching the Library.
11
votes
Alan Cockerill
shared this idea
Completed as part of the 2020 roadmap.