Skip to content

Summon

Your feedback matters to us. Help us improve Summon, as well as the 360 and Intota administrative services, by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

111 results found

  1. Add 'date last updated' to database details

    In the Data Management section of Serials Solutions, it would be useful if the database details screen displayed when the metadata was last updated for each database. This could be accomplished by having a 'date last updated' field in the database details screen.

    This would be helpful for finding out how current the database's included titles, URLs, etc. are in the knowledgebase.

    245 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Make Link Out(Summon Direct Linking) statistics of each database available in OBI

    We would like to be able to see the click-through (or call it Link Out) usage of each database via Summon IEDL in Summon OBI and the total click-throughs so that we can understand how Summon contributes to the usage of the e-resources we subscribe to.

    50 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Show whether "We only subscribe to some titles" is an option.

    When you search a title and need to choose a database to subscribe in, it is not clear until you subscribe to the database whether "We only subscribe to some titles" is an option. It would be great if we could see in advance whether we are going to be able to select that option before subscribing to that database, either in the list of database options or in the database details. This would prevent a lot of extra clicking and frustration.

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. filter results by vendor and/or database name

    The ability for Summon to filter results by vendor and/or database name (IEEE, ProQuest, Taylor...).

    38 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Display edition and publication year in brief results, for books and ebooks

    I have been told by Ex Libris support that Summon only exposes the edition in the short summary for records that have a content type of 'Book'. This makes it difficult for patrons to determine which edition is the most recent, where both books and ebooks are available. See attached image for an example of how both can be displayed, to reduce confusion.

    24 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Include Oxford Reference content in the Topic Explorer

    Oxford is an important reference source that would add scope and value to the topic explorer.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Include PMID in Advanced search

    Add PMID explicitly as an option under Advanced Search along with DOI and others. PMID is heavily used by health sciences fields.

    17 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Improvements to manage larger sets of volatile Best Bets

    To manage Best Bets more rigourously I would offer this additional functionality:
    a) Export all current best bets to Excel (Much simpler to manage and check for currency outside of admin interface)

    b) Provide a way to mark all existing Best Bets for deletion with one click so that the updated spreadsheet (from point a) can be imported to Summon without requiring every existing Best Bet to marked for deletion to prevent duplications.

    40 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Summon Advanced Search for Courses and Instructors

    It would be great to have "instructor" and "course" fields as an advanced search for patrons via Summon/Alma, as we currently offer that option as part of Voyager.

    26 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    In 2018, in addition to the instructor and course facets in Summon/Alma, we added the ability to browse or search by instructor or course. This can be found on a separate course reserves page via a tab at the top of the Summon search results page.

    The page lists all courses by default, but these can be filtered down by typing in your search term.

  10. In search results, make the journal title a link that takes you to a "Search Within the Journal" search page

    This would be similar to clicking on the author name to find additional articles by that author, but with the added "search within" capability.

    39 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Relevancy rankings

    Change relevancy rankings to push articles above books and e-books (or at least not favor books). Most Summon users want articles more than books.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Add option to force 360 Link to load over HTTPS

    In October, Google Chrome release 62 will begin labeling any website loaded over http and containing a form (i.e. every library webpage ever) as "Not Secure." You can read more about that here: https://security.googleblog.com/2017/04/next-steps-toward-more-connection.html

    We currently route traffic from Summon and other services we control to 360Link over HTTPS, but we can't force all our users onto HTTPS (especially those coming from Google Analytics). Since the *.search.serialssolutions.com wildcard certificate covers every instance of 360 Link, why not add an option to force all connections to use HTTPS? (Or just make it the default.)

    80 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Add the option to force Summon to load over https

    In October, Google Chrome release 62 will begin labeling any website loaded over http and containing a form (i.e. every library webpage ever) as "Not Secure." You can read more about that here: https://security.googleblog.com/2017/04/next-steps-toward-more-connection.html

    We currently have all our links to and search forms use HTTPS to access Summon, but we can't force all our users onto HTTPS. Since the *.summon.serialssolutions.com wildcard certificate covers every instance of Summon, why not add an option to force all Summon connections to use HTTPS? (Or just make it the default.)

    While you're at it, why not add your exlibrisgroup wildcard certificate to your…

    95 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Make Open Access facet statistics available in OBI

    It would be great to be able to look at usage stats for Open Access facet(s) in Summon searches. Since the "Is Open Access" facet is already available in the OBI interface, it makes sense for this functionality to be added to the enhancement list. Considering that Open Access materials are becoming more important globally, and in our library we are looking into raising the profile of our Open Access resources in general, being able to report on statistics would be great for us.

    47 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Make "Best Bets" show up when tag keywords are present in search, not just when there's an exact match

    Right now, Best Bets show up when there's an exact match on tags, e.g., our job search assistance information shows up when someone searches "jobs" or "job search," etc., but not when someone searches "how can i look for jobs," etc. (unless we anticipate every situation where that tag word might be used). Could the Best Bets be brought up whenever keywords are present in the search, not just when there's an exact match?

    169 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Make new Summon Usage Statistics Dashboard publicly viewable

    There is currently no way to share a dashboard of Summon usage statistics in the new "Current" interface viewable for all users within our institution. Please create a way for Summon administrators to send a publicly viewable link to others at our institution without having to make everyone log in through the Client Center.

    21 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. "Exact" search for certain fields

    Add the functionality to do an "exact" search on certain fields. For example there are very short titles which can be search much better this way. Also signatures in the LCCallNumber field could be found much easier. We are api users (Backend Summon, Frontend VuFind) and are helping ourselves at the moment with "constructed" values for the (for example) LCCallNumber to simualte the possibility of an exact search - but this is far from optimal.

    62 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Language selection

    We have received complaints about the difficulty in changing the language on the Summon-page. It's not intuitive to have to click on the language you already see in order to get the other alternative/s. We would like the alternative you click on first to be called Change language or maybe just "language". As it is now, if I want to change language from Swedish to English, I first have to click on Swedish to get to the Language-menu and be able to chose English.

    67 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Stop match and merge for client catalog records.

    We suggest a fully supported, optional, product feature to stop match and merge for client catalog records.

    In the result list of Summon where there are several links to resources, the titles are linked to only one resource, which most of the time is good. However when a print record from the local catalog is merged with an e-book, the link most often lead to the e-book and we have noticed that the print version of the book is very often not noticed by the user. Our library have no e-books in our local catalog so we would very much…

    19 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    You can now stop match and merge for your catalog records. In the Summon Admin Console, under Content Ingestion > Catalog Merge Settings, simply drag and drop your catalog from the Include column to the Exclude column. If you have used this feature and have feedback, please send it to us!

  20. Open Access filtering and restriction

    Open-access resources should not need to be selected in a library's Intota instance to reliably indicate that they are accessible to the Summon user.

    Currently, when a user checks both the OA filter and the 'include outside sources' box, some resources present in results with the ambiguous message that they are open-access, but are unavailable or only obtainable via ILL (according to what text the library displays in this circumstance.) Users can't know which to believe- is it accessible or not?

    Since open-access resources brought into search results come from either a library's Intota selections or the Summon index, it…

    12 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base