Skip to content

Summon

Your feedback matters to us. Help us improve Summon, as well as the 360 and Intota administrative services, by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

132 results found

  1. No result searches / Did you mean?

    We have problems with patrons entering full citations into the Summon search box and getting no results, even though we hold the item in question.
    We want the developers to alter the Summon search algorithm so it automatically removes punctuation from searches, enabling more useful search results!
    (We already trying to use the translations feature to alter the ‘suggestions to improve your search’)

    50 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)

    In the spring of 2023, we made changes to our algorithm to improve the handling of citation searches. We are now using AI to parse these queries to increase the likelihood of a successful search.


    While this improvement may not solve all issues with citation searches, our internal testing shows significant improvement.

  2. Be able to access usage statistics without needing the Discovery Admin role.

    It would be good if Library Staff members, who are not system administrators, to have the ability to go into Summon's Usage analytics without needing the Discovery Admin role and access to the Summon Admin Console.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Analytics  ·  Admin →
  3. Provide an overall percentage of MARC record availability at the database level.

    Currently one can examine a few specific journals or books within a collection to determine if CONSER or other MARC records are available for a collection. This can be hit or miss. It would be great to see an overall percentage of MARC record availability at the database level as we do with the percentage of Summon coverage.

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  4. Increase the height of the Summon search box

    If you have a long search string, e.g.:

    (multi-disciplinary OR interdisciplinary OR trans-disciplinary) research funding barriers

    You want to make sure the words are spelled and spaced correctly. This is hard to do in the current basic search interface, except perhaps by going back and forth with the arrow keys, or typing your search string in Notepad for editing then copy-pasting it on to the text field.

    This is somewhat better in the Advanced Search form but can still be problematic.

    A search box that auto expands based on content would be nice.

    22 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  5. Summon configuration screens should prompt you to save changes

    Some of the Summon configuration pages are getting very long. You don't see the Save button clear at the bottom unless you scroll.

    Please add a reminder prompt if someone makes settings changes, but doesn't press Save. I tried to change the book/ebook setting three times before I figured out why it wasn't taking effect!

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  6. Collection Discovery for Summon over Alma

    Alma has a feature that allows libraries to manage collections of titles by grouping them in categories for easy browsing. Primo sites can expose these curated collections with Primo's built-in Collection Discovery UI. The University of California at Irvine is using it to showcase award winning books in their collection, as seen in this example:

    https://uci.primo.exlibrisgroup.com/discovery/collectionDiscovery?vid=01CDL_IRV_INST:UCI

    We think this is a useful feature and would like the same functionality to be available to Summon over Alma sites.

    18 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  7. Make custom panels visible for mobile phone users

    There appears to be no way for custom panels to display on mobile phones, which forces us to provide alternative instructions for doing certain things in Summon for people using phones. There should be a way for these panels to display.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  8. Allow for the ordering of EJP results

    We'd like to be able to decide how results should show up in the Journals search: a specific example (see attached image) would be if you are searching on "nature", then the journals with "nature" in the real title (as opposed to the Alternate Title) would rise to the top. Right now they come back in alphabetical order and we feel this is counterintuitive - more helpful would be how results in most other places come back, with relevancy rankings incorporated.

    Please note: We know that you can remove alternate titles in the search results, but we'd like to retain…

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  9. no automatic loading service in 360 core client centre

    In 360 Core client centre, we really miss the functionality of activating the automatic loading service for (pe.) Elsevier, Jstor, Ovid/LWW, Proquest etc.
    In SFX en Alma, this is available.

    Does anyone this missing too?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)

    360 Client Center now supports the KBART standard for automated holdings exchange. We have added Taylor & Francis and Springer Nature as partners and will onboard additional providers moving forward.

  10. Persistent display of all information on "Preview"

    If users close "preview" on search results once and then reopen it, some information like Altmetric, Call number, Summary from Syndetic and so on are missing.

    Users often reopen "preview" to confirm the detail of information there again. I hope the improvement which reflects this user action to be done.

    15 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  11. Open Access databases on the 360 KB

    Please provide a filter or category to look up Open Access databases on the 360 Client Center.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  12. Set up ‘search within’ functionality for ProQuest One Literature in Summon

    Would it be possible to set up 'search within' functionality in Summon for the One Literature database? I understand that this is not currently possible at present so have been recommended to suggest this via the Ideas Exchange.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  13. Update Summon Citation Generator to Current Editions

    The citation generator in Summon is not using the most current style guides. In particular, we are most concerned about APA, AMA, and MLA. We request that those are updated to the most current versions and the Knowledge Center article updated accordingly. Thanks!

    https://knowledge.exlibrisgroup.com/Summon/Product_Documentation/Searching_in_The_Summon_Service/Using_Results/Summon%3A_Exporting_Search_Results_and_Saved_Citations

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  14. Ability to exclude a facet value on the results page

    At present you can only exclude a facet value by going into the "More" option. For example the Book Review content type is probably not that useful. So it would be ideal if the was a way to exclude them when the results are displayed. The default action when clicking on the Book Review content type would be to just include this type.
    This is something available in Primo and would be a great addition to Summon.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  15. Apply Open Access Indicator only when link in search result is open access

    Because article-level linking is not yet available for some open access databases, Summon is providing links in to non-open access sources while displaying the Open Access Indicator which is confusing for those searching Summon without the credentials for accessing licensed resources. Example: http://tinyurl.com/yd6qc22w Levasseur, T. J. (2012). THE ENVIRONMENT CONTAINS NO "RIGHT" AND "LEFT": NAVIGATING IDEOLOGY, RELIGION, AND VIEWS OF THE ENVIRONMENT IN CONTEMPORARY AMERICAN SOCIETY. Journal for the Study of Religions and Ideologies, 11(33), 62-88.

    Either include in the Summon result a link to the open access database where a publication is available open access, or remove the Open…

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  16. Include "Research Guides" as one of the available Content Types in the advanced search.

    This was prompted by Alan Cockerill's suggestion in the Summon mailing list for limiting search results to libraries LibGuides by using the "Research Guides" content type. It can be done via post-search faceting, but the advanced search form doesn't show "Research Guides" as a checkbox option for content types. It'd be nice to see that there.

    28 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  17. Make ORCID ID available via Advanced Search

    Put ORCID ID in the dropdown options

    17 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)

    This was included as part of the User Interface improvements in the December 2021 Summon Quarterly Release.


    Institutions can now add the following fields to their advanced search page: Call Number, ISBN, ISSN, CODEN. Dewey, DOI, OCLC Number, Patent Number, EAN, EBSCOAN, ERIC, ISMN, LCC, NAICS, ORCID, PCID, PMID, PQID, PQPubID, SSID, UPC, DUNS, and SICI.

  18. Make View Changes in Client Center Exportable

    We'd really appreciate if the View Changes in Client Center had an exportable format, such as Excel.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  19. Add "Council of Science Editors" (CSE) to Cite this Item options

    Faculty has requested that Council of Science Editors (CSE) formatting style be added as an option in Summon's "Cite this Item" drop-down menu.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  20. Link to all full-text options from within Summon results, alongside 1-click

    Given the new issues with framed resources and the sidebar, I'd like to suggest the option to add a link to all full-text sources for a given article directly within the Summon results. That way, even with the sidebar turned off, users can still find alternative sources of full-text if the "top" source from 1-click doesn't work as expected.

    90 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  • Don't see your idea?

Feedback and Knowledge Base