Some of our consortium members who are testing Primo NDE have discovered that our custom resource types do not work with Ask Anything (the natural language search) in Primo NDE. For example:

The search "i need print books about water" returns only ebooks. Due to our custom "print books" resource type, only e-books remain in the OTB "books" resource type in Primo.

The search "i need audiocassettes on bach" returns only audio CDs, as we have custom resource types for other audio formats (audiocassettes, lp records, etc.).

The search "i need videocassettes on figaro" returns only streaming videos, as we use custom resource types for physical video formats (videocassettes, DVDs, Blu-Ray, etc.).

In general, none of the custom resource types is selected - instead, the natural language search appears to default to the OTB resource types (if there is one).

Users who interact with our catalogs on a daily basis are used to seeing resource type labels that are often customized to our collections. So it's understandable that they will use those resource type names in their natural language searches. NDE's natural language search should be able to transform those phrases into searches for the accurate resource type - especially since the customized resource types appear in (working) facets that are available for Primo users who are not employing natural language search.