Interaction between Unpaywall and View-it Section
In some cases the Unpaywall API returns a link but the View-it section of the record shows "No full text available". Customer support explained the beahviour as follows:
"Currently the Unpaywall API used by the Alma ViewIt checks for a direct link to the PDF of the article. In some cases, Unpaywall's API might return a link to a landing page - a webpage in which details on the resource appear as well as option for download. In that case, the ViewIt will not present a link.
The Primo 'Get PDF' link uses a different mechanism, which does support links to Landing Pages - this is why you see the link in the "Get PDF" Primo functionality, but in the Alma ViewIt."
It would be great if The ViewIt section could receive the Unpawall link and display it. Or maybe the View-it section could be supressed in these cases, so that only the "View online" and "Get PDF" links remain.
The current situation where "View online" and "Get PDF" are being displayed alongside "No fulltext available" in the View-it section is confusing for patrons.
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Stacey van Groll commented
I'm a bit confused between the features in play. Could an example be provided?