Add label to view it section in front of service provider link
Add a label to the front of the service provider name in the view it section so that it can be made clearer that users should click on this to access the resource. At the moment we have to use a customization to add text but it would be easier to maintain if this was a standard label.
Duncan Wilson
shared this idea
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Stacey van Groll
commented
My prior comment was misguided due to Ex Libris having codes for this display in Primo VE as added from Primo BO (and displayed there in BO as configured), but despite this they do not show them in Primo VE. I was also misinformed originally in my case on this topic, being advised that the labels would only appear after transition to VE, rather than only during enablement.
They advise this is by design per usability studies on the link resolver that not all the labels are understandable with users tested expressing confusion of the meaning of different link resolver statuses. Therefore they decided to remove them for Primo VE display.
However, this completely ignores the possibility for a library to normalise these terms ourselves, as should be our right to decide, and in Primo BO we have made them the same for consistency and clear signposting to a patron as to the nature of the link action.
Instead it's just decided for everyone to take it away completely in VE (and yet leave the codes behind in configuration).
Given this supposed better design, I've also queried why there is still a prepend for Link in Record when presumably the same premise of confusion would reside there. In sum, the supposedly better design isn't even consistently applied. Hopefully this doesn't result in them just doubling down and extending this poor decision to taking that away as well.
Very disappointing and concerning decision-making from Ex Libris. -
Stacey van Groll
commented
There is Code of fulldisplay.Access_content_in with Description option such as:
View online: {{provider}}This would seem to lead to the desired outcome if changing the Description accordingly in your environment per the example screenshot:
Click here for access: ProQuest Central