Add a checkbox to the Resource Sharing form to show errors when searching
Our institution feels it would be beneficial to have a checkbox on the resource sharing form that allows a patron to select if they encountered an error when searching for an article/book. Often there are articles that will not open or maybe link to the wrong item. We want the patron to be able to let the library staff know they encountered a problem and are now requesting the text via ILL. This allows library staff to easily see what information the patron was trying to access and then troubleshoot why they were not able to access it.
This checkbox could be a simple "yes/no" checkbox.
Lindsey Eom
shared this idea
Hello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.
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Primo Product Team