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86 results found

  1. Suggestion to avoid spam filtering changing EnvelopeFrom in Configuring Outgoing Email

    Actually an Institution cannot catch bounced emails because the EnvelopeFrom header field in Alma's emails is set to an address that has the domain @exlibrisgroup.com and it is not accessible. Changing the EnvelopeFrom to an email address in the institution domain may result in spam filtering and blocking. But if you could provide one email address account accessible in the domain @exlibrisgroup.com per Institution it could be use ad EnvelopeFrom address: the email (an example for my institution: 39UPI-email_admin@exlibrisgroup.com) should be readable by the related institution staff and user as EnvelopeFrom address (and/or for other purpose, such as Alma's…

    3 votes
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  2. Add an action's menu button for the damaged books

    We would like to add a possibility on the action's menu.

    "Lost" is not enough because we have to write an explaination when the books are damaged and it is really not easy with the "lost" possibility.

    So currently we use "claimed return" but it does not block the fines.

    It will be much easier for us with a new button "damaged books".

    And we have to differentiate all those conditions for the billings.

    Thanks !

    3 votes
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  3. Print without the cloud and reduce failure points for printing Pull Slips

    The process for printing Pull Slips has multiple failure points. Suggestion: Use the Print Slip Report as the data source for a mail merged Word document Pull Slip.

    Creating email pull slips is too reliant on multiple systems working at all times. All of the required systems (servers, printers, scripts…) are potential failure points. These failure points often require staff from other departments to resolve. When there is a failure at any of the many points, the result is an inability to process Pull Slips through the normal workflows.

    Suggestion: (1) Execute Print Slip Report, (2) Open Word document Pull…

    127 votes
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  4. Fulfillment Network - Institutional drop down menu for patron/item

    Fulfillment Network - find patron/item from another institution: Currently in Alma, when selecting either an item or patron from another institution, the drop down menu is in a random order. There should be a way to change the sorting of that list (alphabetically for example). This menu can be found in the Manage Patron Services, Return Items, and Scan in Items.
    This carries over to Primo for users placing requests. Both the institution and fulfillment network scopes. The pickup institutions should be listed alphabetically.

    189 votes
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  5. Fulfillment Network/Consortium - See loans (items) from other institutions in patron's home Alma

    We need to be able to see ALL of a patron's active loans - including those items borrowed from a consortium partner - in the patron's home Alma. So if I have books checked out from my own library and 2 other libraries, they would all show up in MY Alma record.

    161 votes
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  6. Returning items from the patron services - return tab of the wrong patron

    If a book loaned from a patron it has returned through Patron services - Return Tab of a wrong patron, Alma does not block the action. The system send return email receipt to the wrong patron who did not loan the book.
    The system should stop the action as the operator, for mistake, has returned the book from the patron services of a patron who did not loan the item.

    56 votes
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  7. Blocks by location

    We would like to be able to apply blocks to Patron's borrowing by Location or Library, so that a block applied to a Patron for, say, Library / Location A would still allow them to borrow items from Library / Location B. Alma seems designed for multiple locations and Libraries, and yet the Blocks are currently applied across all locations.

    45 votes
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  8. Ability to change the default for reading room to NOT FINAL

    The default for the reading room is currently set to "final" check in. We wish to change this to "Not Final" to help avoid a scenario where Resource Sharing items inadvertently being returned to their home campus when users are not finished with them. Most of our librarians that use the Reading Room function would like the setting configurable so that they can select the option that best suits their workflow needs.

    26 votes
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  9. Overdue and lost loan job for "no item policy" only

    We need an option to configure an Overdue and lost loan job only on items that dont have an item policy.
    Most of our material have no item policy and we dont have an option to only send an overdue notification on those books. Now we also have to send to every other item policy.
    In particuly this leads to overlapping overdue notifications when we have material with short loan or ILL-loans.

    This would be fixed with a new option to check "no item policy" in the overdue and lost loan configuration page.

    46 votes
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  10. Sort of holdings by location (A-Z) in Primo GetIt

    Holdings in Primo Getit are sorted by "their proximity to the patron, according to the library IP address." [1]. This results in a random list (see screenshot).

    We want a sort by library location (A-Z), because this is more intuitive in cases where many holdings exist, e.g. printed journals are distributed at many locations among the university, see example [2].

    [1] https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/Alma_Online_Help_(English)/Fulfillment/080Configuring_Fulfillment/100Discovery_Interface_Display_Logic#Configuring_Locations_Ordering_Profiles
    [2] https://primo.fu-berlin.de/FUB:FUB_ALMA_DS21922194700002883

    28 votes
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  11. Patron Loans - Temporary Embargo

    Boston College Libraries lend a variety of technology items to members of our community - iPads, laptops, laptop chargers, calculators, etc. These items typically circulate for 4 days or 4 hours and we have a no renewals policy. However once an item is returned we have no easy way to ensure that the same patron does not return to the desk within 5 minutes and borrow the same item or like item again. What we would like to be able to do is configure Alma so that patron x cannot borrow the same or like item within x period of…

    216 votes
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  12. Date parameters for user blocks and / or notes

    When manually adding a block (or a note) to a user's account it would be useful to add date parameters that the block/note is active, e.g. if a user is on Leave of Absence and therefore unable to borrow to be able to state that the block starts at XX and ends on XX would reduce staff time have to manually remove that block.
    This would also tie in with the planned proposal for pop up blocks/notes (on Ideas EXchange)

    3 votes
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  13. send overdue an overdue notice within hours of overdue for items that check out for hours

    Right now overdue notices are sent once a day. Many technology items check out for a couple hours and cannot have overnight checkout. Sending an overdue notice at 7am the next day does not help remind the patron to return it while fines are accruing We need a way to set up notifications for items that check out less than a day that run on a more frequent schedule than once a day.

    184 votes
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  14. Add the option to display call number in all tabs (loans, returns, requests) of the patron account.

    I have just seen the added call numbers with the December Release. It is now accessible everywhere except: the requests page of a patron.
    It would have been this page where the call numbers are the most useful and the most waited for. Please add it there as well.

    110 votes
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  15. Show preview of letters before they are sent for testing purposes

    I dislike the fact that I have to create situation where a letter is sent before I can actually see what it looks like. It would be nice to see a preview after editing a letter.

    14 votes
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  16. Add "Previous User" in Manage Patron Services

    It would be great to have feature to see the last previous user that you pulled up in the Manage Patron Services Patron Identification page. We often find ourselves needing to look up information on the patron who we just checked out materials too.

    147 votes
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  17. "Skip location" in "Pickup from shelf"

    We would like to be able to choose which location to send a request to when skipping a location in the "Pickup from shelf" task list.

    277 votes
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  18. More flexibility needed for display of locations

    Our users complain that it is difficult to find the locations of items and that too many clicks are needed to find out if an item is available.
    This is the most problematic in the Locations display for journals (and monographs with the item description field filled in).

    More specificly, issues are:
    - The shelf number is not indicated clearly enough
    - Users search for items in the library that are not on shelf because they don’t click through to the single holdings display to check the availability (in the "journal display") or because the availability indication like e.g. (1…

    262 votes
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  19. Change the “No requesting from available holding” functionality (check item availability)

    Circulation desk librarians want to make a distinction between items and holdings that are (not) available for requesting purposes.
    Patrons shouldn't be able to request items that are available, but they should be able to request items that are NOT available. In our case our items are created under the same holding, and Alma checks the holding for availability, not the item.
    Use case: 1 holding with 3 items (with the same item description): 2 items are loanable, 1 item should stay in the shelves for consulting.
    When the 2 loanable items are on loan and the 3rd one being…

    114 votes
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    Hi,

    In the July 2017 release the following was done:

    The calculation of the fulfillment unit On Shelf Request Policy was changed for serial titles. For each item, if there are available items that have the same description and are requestable, then the request link will be suppressed. If the available items are not requestable then the request link will not be suppressed.

    Thank you for this very helpful suggestion !

    Moshe

  20. Opening hours of the library in Alma and renewing in Primo

    Circulation desk librarians want to make a distinction between library opening hours in Alma and service hours in Primo so users can still renew items on loan in Primo that day after closing time of the library.
    Some libraries close at 5 PM. The due hours of the items loaned in these libraries are thus 5 PM. But in fact the student should be able to renew his items until the end of the day, which is 11:59 PM in Primo.
    We have also configured that for students there is a patron limit of max overdue = 0. Which means…

    93 votes
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