Klara
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NDE UI - Improving UX locations section
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44 votesAn error occurred while saving the comment Klara
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Thank you Manuela for your additions! I agree, there are many request options and a straightforward UX is therefore a challenge. The CERV enhancement of concentrating the request options in one single place would be a great improvement, the reasoning behind us choosing to go for only item-level requesting is the same. We definitely also recognize the comment that there is currently no good way to signal that items are on open shelves. (Can you send the link that's behind 'see here'?)
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106 votesKlara
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Ghent University Libraries has the same problem.
We have a large depository library that houses significant special collections. Patrons request items of those collections ahead to consult them in the reading room. They are often interested in comparing different editions or copies of the same work (e.g. a researcher wants to compare three historical auction catalogs with different annotations).
Patrons cannot request multiple items within one record, except when the items have a unique description. Our items do not have unique descriptions structurally, and we are hesitant to implement this. It would not only be a significant workload; it would also compromise the consistency of the metadata, which would affect both our staff’s workflows and the user experience in the catalog.
We see this as a significant problem as a heritage library; given that facilitating comparative research is an essential aspect of our services. Adding unique descriptions on an ad hoc basis is not an option; we receive too many requests for this, and moreover, it is not a structural solution.