Jakob Nylin Nilsson
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66 votesJakob Nylin Nilsson
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39 votesJakob Nylin Nilsson
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63 votesJakob Nylin Nilsson
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101 votes
An approach we would like to take is to improve the Fines/Fees Notifications Profiles so that if no library is selected then a single notice will be generated with the fees of all of the libraries.
An error occurred while saving the comment An error occurred while saving the comment Jakob Nylin Nilsson
commented
Did you mean the "Fines/Fees Owner" field in the Fines/Fees Notification Profile Record? I've tried to leave that empty but I'm sorry to say that it doesn't help.
The documentation says "If left empty, notification is sent for all libraries. " However, I don't think that formulation is very clear. It could mean one letter for all libraries as well as seperate letters for all libraries.
An error occurred while saving the comment Jakob Nylin Nilsson
commented
I can't edit the column Fine/Fee owner on the row Overdue fine. It's says it's updated by the user exl_impl but the support told me that's it's not possible to change. The tables says that "Specific rows can be customized".
An error occurred while saving the comment Jakob Nylin Nilsson
commented
Yes, I want to configure the 'Fine/Fee owner'. I our case I want fees to be owned by the institution. After that configuration change I expect all users that has an amount bigger or equal to x to get the notification.
An error occurred while saving the comment Jakob Nylin Nilsson
commented
A consequence of this is that when we have a minimum amount x in our Fines/Fees Notification Profile a user can have a total fine of 2x-2 without getting any notification.
An error occurred while saving the comment Jakob Nylin Nilsson
commented
Hi Moshe!
It's the table found under Alma Configuration > User Management > Patron Charges > Fines/Fees Behaviour. The knowledge center tells me that the table is configurable (https://knowledge.exlibrisgroup.com/Alma/Product_Materials/050Alma_FAQs/Fulfillment/Fines_and_Fees#How_are_fines_and_fees_managed_in_Alma.3F) but the support told me that is not. The row I want to configure is modified by the user exl_impl and my only possibility is to restore the value.
Jakob Nylin Nilsson
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134 votes
Dear community,
Thank you for sharing this idea. I order to better understand it, can you please give specific examples where the performance is not sufficient?
This would help us to better understand the root cause and see what can be done.
Thanks,
Tamar Fuches
Alma team
An error occurred while saving the comment Jakob Nylin Nilsson
commented
I do agree. The bad performance with Pubmed IDs led me to write my own link resolver augmentation: https://gitlab.com/lnu-ub/linkresolver-augmentation/blob/master/pubmed.js
I'm sorry bother you with this conversation but since we've started it I think we have to end it. If you want to check with support case 487369, 521088 and 554417 is about this question. The first case was created in November last year. So support haven't been able to solve this in 7 months.