Rapido mediation rules currently allow institutions to set the maximum number of requests per user within a certain number of months.

An additional improvement would be to expand the mediation rules to allow institutions a maximum number of requests per user per day(s). This functionality would support the workflows of departments with limited staff to process the needs of a larger user population.

Current functionality is insufficient or overly cumbersome. For instance, copyright rules allow institutions to set a maximum number of requests per user for a specific resource, but this only resets at the start of each calendar year. Additionally, the Active Resource Sharing Requests Limit in the Borrow Requests Terms of Use would require more particular configuration for use with specific fulfillment rules and considers all active requests, not the number of requests that staff may be expected to process within a shorter period of time.