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4 results found

  1. Prevent multiple requests from a same borrowing library within a short period of time

    Within a same day, we sometimes receive (in Alma) several RapidILL requests coming from a same institution for a same book or journal issue (native electronic materials or scans from physical materials): usually one request per book chapter, one request per article, etc., but sometimes, some of these requests are for multiple chapters or significant portions of a work. We assume that in most cases, these multiple requests come from a same requester, associated to the borrowing library.

    In addition to copyright issues that multiple request raise, it is unreasonable to expect a lending library to expend spending a lot…

    79 votes
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    3 comments  ·  Configuration  ·  Admin →
    Completed  ·  AdminMike Richins (Admin, Ex Libris) responded

    Development completed. Please see this knowledge article for details: https://knowledge.exlibrisgroup.com/RapidILL/Knowledge_Articles/Prevent_multiple_requests_from_a_same_borrowing_library_within_a_short_period_of_time

  2. Electronic holdings should take priority over physical holdings

    Currently, the format is not a parameter of the algorithm used to select the most appropriate partner. Electronic holdings should take priority over physical holdings: this would avoid institutions to digitize print materials (operations that take time and human resources) while others may have an electronic version that can more easily and quickly be provided.

    If Partner A has an electronic access and Partner B has a physical holding (and things like time zones being equal), Partner A should receive the lending request in priority.

    186 votes
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    1 comment  ·  Holdings  ·  Admin →

  3. Reducing turnaround times

    Since each lending library can hold a request for 4 working days, sometimes files are received after a long time (for example: if there are many libraries and each one takes 4 days to Unfill, before one library eventually fills it).
    A solution to this could be to treat requests with only one match differently than requests with many matches, e.g., reduce the holding time for requests to 2 days when more than 1 library holds the item.

    89 votes
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    1 comment  ·  Other  ·  Admin →
    Completed  ·  AdminMike Richins (Admin, Ex Libris) responded

    Updating the status of this idea to "complete", after review with the RapidILL Product Working Group. We've updated the RapidILL system to limit the number of hours a request will age while assigned to a lender to 72 hours from 96.

  4. updating Lending requests to Filled without sending the file

    Sometimes libraries update Lending requests to Filled, but do not actually send the file via RapidX or any other way.
    There should be a way to indicate that the file was not actually sent to the Borrowing library.

    60 votes
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    3 comments  ·  Other  ·  Admin →
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