updating Lending requests to Filled without sending the file
Sometimes libraries update Lending requests to Filled, but do not actually send the file via RapidX or any other way.
There should be a way to indicate that the file was not actually sent to the Borrowing library.
Lynne Porat commented
One solution would be for Alma claims to also work with RapidILL requests and not just with Email requests. That way the requesting library would be alerted to the fact that a request has been updated to Filled in Rapid, but still not received in Alma.
naama scheftelowitz commented