Skip to content

RefWorks

Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

23 results found

  1. Move normal view, table view etc to menu bar to make it more visible

    The option to change view from Normal to table and especially citation view is really useful, but it is hidden bottom right on the page. Please can it be added to the menu bar?

    28 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  2. Add Shibboleth Login to RCM Add-in

    Add Shibboleth / Institutional sign-on / Federated Access to RCM Add-in for Word 2016.

    At present Shibboleth / Institutional login is provided via the web interface, but not via the RCM Add-in. The only way to login is with the alternate password option set in RefWorks web user settings.

    24 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Completed  ·  3 comments  ·  User Interface  ·  Admin →
  3. Bulk edit for DOI field

    Hello, would it be possible to Bulk edit also the field DOI? Especially records imported from PubMed include [doi] in this field which should not display in a bibliography.
    It would be very helpful if we could Replace [doi] with zero characters in all records at once.

    14 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  4. Make the DOI field editable

    Being unable to edit the DOI field in RefWorks creates a huge disincentive, especially for APA users. RefWorks needs to update to the latest DOI format (https:) or make the field accept the updated DOI prefix. Users now have to manually edit the DOI in their document. We are getting a lot of complaints from our users.

    Users also have to delete the unnecessary database URL that is imported with every citation.

    12 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Completed  ·  2 comments  ·  User Interface  ·  Admin →
  5. Citation style names need context

    Many citation styles have many different versions (author-date, in-text, footnote) and editions (6th, 7th, 8th). The names in the list make it hard to choose which one is best. Clearer names and more information about the style, including last updated date, perhaps in a "hover" style information box, would help users. It would also be nice to be able to search/browse a list of styles instead of only having an autocomplete search box to find citation styles.

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  6. Easily Recognizable APA 7 Standard Format

    When selecting APA 6 for the RefWorks bibliography, you see a standard option and other variations.
    • APA 6th - American Psychological Association, 6th Edition
    • APA 6th - Annotated with Abstracts - American Psychological Association, 6th Edition
    • APA 6th - Annotated with Abstracts - No Title Casing Applied - American Psychological Association, 6th Edition
    • APA 6th - No Title Casing Applied - American Psychological Association, 6th Edition
    • APA 6th - No Title Casing Applied, New DOI - American Psychological Association, 6th Edition

    When selecting APA 7, no standard/basic option is indicated.
    According to section 9.34 of…

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Completed  ·  1 comment  ·  User Interface  ·  Admin →
  7. Please make the record count on the shared folders display the same record number to all users

    Currently the record count only shows the number of citations added by that user on the shared folders. A shared folder shows "0" if I've added nothing, but might contain 50 items. It would be useful for all on a shared folder to see the same count.

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Completed  ·  0 comments  ·  User Interface  ·  Admin →
  8. Share entire project in New REFworks

    Share entire project in New REFworks
    Legacy RefWorks allows you to share an entire project.
    It is great that we now have the ability to have projects in the new format, but right now you can only share folders. Sharing an entire project would be helpful for many of us!

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  9. Accents

    we can not use the accents in Spanish on last names

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Completed  ·  1 comment  ·  User Interface  ·  Admin →
  10. Show Date added in Normal View

    When sorted by Date added in Normal View, it is better that the date added to be displayed for each record.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  11. Sign Up Interface - Customize/change "Enter your [University] email to begin"

    Need the ability to customize the word "University" in the sign-up interface, or change to "Institutional"/"Organization". This causes much confusion at sign-up because we are not a university, but have many affiliated/cross appointed university staff causing account confusion.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  12. Display Institutional Output Style

    Please display the institutional output styles always when we open the menu to select it on the pull down of New RefWorks. Legacy version has "favorites" to display the specific styles for each institution.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  13. 3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  14. +Yellow pop-up menace+

    I propose that this pop-up have a box to tick to say 'I understand' and for the pop-up to then disappear.

    The pop up says:

    This view is limited to 2000 references. For suggestions on how to work with lists of more than 2000 references, please see Ex Libris Knowledge Center

    I have 79 references at present. This pop up is irrelevant. I would like to be able to x off the pop up permanently, or until my references reach 1900.

    Thank you.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Completed  ·  0 comments  ·  User Interface  ·  Admin →
  15. Please add the "Duplicate" [citation] option from Legacy to new.

    Please add the option to duplicate a citation from Legacy to new Refworks. I have used it often, and find it a quick way to add similar citations that are not from a literature database. It's the "Duplicate" button from the "Edit" option that I miss already. Thanks.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  16. Remove case sensitive restrictions on account registration

    Clients attempting to create new accounts receive the "We're sorry, but it seems your institution does not have a RefWorks subscription" message when capital letters are used in an email address, but are able to create accounts when typing addresses in lowercase letters. A "case sensitive" message would help to resolve this confusion. Alternatively, and better, would be to simply make this field not case sensitive.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  17. Request to modify Japanese in Usage Analytics Section of Usage Statistics

    Could you please confirm if it is possible to modify some parts of Japanese?

    I want you to modify the Japanese in Usage Analytics Section of Usage Statistics.
    I have attached the PDF file of the detail.

    If you need further information, please let me know.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Completed  ·  0 comments  ·  User Interface  ·  Admin →
  18. Please add the "Duplicate" [citation] option from Legacy to new.

    Please add the option to duplicate a citation from Legacy to new Refworks. I have used it often, and find it a quick way to add similar citations that are not from a literature database. It's the "Duplicate" button from the "Edit" option that I miss already. Thanks.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  19. Allow verbatim text from author field

    Have the option to remove the automatic 'Last name, first name' format of the author field and instead pipe verbatim text into references. This would especially help when the author is an organisation.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  20. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Completed  ·  0 comments  ·  User Interface  ·  Admin →
← Previous 1
  • Don't see your idea?

Feedback and Knowledge Base