RefWorks
Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.
We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.
For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.
187 results found
-
Repair display error in spacing between surname and initials
When importing a reference it displays correctly in the centre pane. However, when using that reference 'in text' it does not utilise the 'et al' option for numerous authors. One has open Refworks, edit the entry, add a space between the surname and initial/first name for each name and then save the entry before returning to the document to continue.
1 vote -
Cannot use refworks webapp with Chrome anymore
Cannot use refworks webapp with Chrome anymore. The coockies pop up stays black when I click on Close button
1 voteIdea Exchange is intended for feature requests. If you are experiencing a performance issue please open a support case or initiate a chat at the following link: https://supportcase.exlibrisgroup.com/s/refworks
-
Realize folders and search function in Quick Cite
Quick Cite is only useful if the number of references in your account is limited, as it isn't possible to select a folder or search for a reference. Now the only possibility is to scroll through the whole list of all references. It would be a great improvement if you could select a folder and search for a particular reference.
1 vote -
Saved items -
I saved several items but did not export them to ref works, how do I find these saved items?
1 voteIdea Exchange is intended for feature requests. If you are experiencing a performance issue please open a support case or initiate a chat at the following link: https://supportcase.exlibrisgroup.com/s/refworks
-
Improvement of Citation in Arabic
We use APA Style 6 for our research
The Citation in Arabic does not appear correct in Arabic. It is required that only the last name and year are included, but here the full name is included in the citation, but the list of references in Arabic appears well and this applies to references entered manually or downloaded from databases. Please improve the citation in Arabic1 voteIdea Exchange is intended for feature requests.
Performance issues should be reported by opening a support case. What you are describing is a known bug for right to left languages. I recommend opening a support case via the following link so that you can receive an update when the issue is resolved: https://supportcase.exlibrisgroup.com/s/refworks -
Link button in table view
Right now to view a source you have to click on the source, go to the sidebar that pops up, scroll down, and copy the URL text into the browser address bar. Putting a link to the source right in the table view for all your sources seems incredibly simple.
1 vote -
1 vote
Idea Exchange is intended for feature requests. If you are experiencing a performance issue please open a support case or initiate a chat with the specific details at the following link: https://supportcase.exlibrisgroup.com/s/refworks
-
The Journal Name shown as Null
I have recently faced a problem when I imported multiple references and at the end when I made the bibliography, some of the references were showing journal name as NULL, while on doi link the journal name was OK. I had to write 5 journal names by myself out of total 32 references. Do not know what went wrong though.
1 voteIdea Exchange is intended for feature requests. If you are experiencing a performance issue please open a support case or initiate a chat at the following link: https://supportcase.exlibrisgroup.com/s/refworks
-
1 vote
To export from EndNote to RefWorks, export your references to an RIS file. More details can be found here: https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0400_Managing_References#Importing_References
-
Delete pp. from article numbers
I just realised that RW puts pp. in front of an article number. As far as I know this is not correct.
1 vote -
APA7
Where do I go to get the new update for RefWorks?
1 vote -
Update Vancouver referencing style
It's necessary that Vancouver referencing style is updated, because it is not possible to insert an electronic book or journal
1 vote -
1 vote
-
Make it works
There are many potential improvements related with notes, how to find words, etc. But I would be happy if, at least, the poor functionalities that it has, could work properly.
After contacting support service months ago, problems remains the same or even worse.1 vote -
Allow author disambiguation citation style changes
With multiple references from same author, same year, the citation currently uses full stops when adding the author's initials. I have citation style set up to not use full stops (just initials) but RCM defaults to full stops. Can custom citations styles please be accepted by RCM?
1 vote -
Built in pdf converter
When a reference isn't in pdf format, I have to convert it to a pdf, then use a third-party program to OCR the content, in order for the document to be able to be read and highlighted in RefWorks. It would be nice if RefWorks had a converter built in that recognizes many files types and converts them automatically to the format it will recognize. Some pdfs that we have OCR'ed are still not recognized by RefWorks. This is frustrating for faculty and students, and the librarians who wish to help them.
1 vote -
Problem: RefWorks in Word (64-bit) does not communicate with my RefWorks folders.
Hello,
When I open Word, RefWorks Write-N-Cite-tool reports the following (see screenshot). When I try to add citation in Word, none of my folders is shown. In the RefWorks website, however, everything is normal. What should I do?
Thank You!
- Lasse1 vote -
"Ref Grab It" compatibility with MS Edge.
Please make the "Ref Grab It" tool compatible with MS Edge. Last I saw it worked with Internet Explorer, but I don't now of anyone who uses that. Our IT dept has mandated that we use Edge. I'd love to use the RGI tool, but I am unable to do so with Edge. Thank you!
1 voteWe will not be changing the legacy RefWorks Ref Grab It functionality. Please use Save to RefWorks with a (new) RefWorks account, as described here: https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0500_RefWorks_Add-ons%3A_Connecting_Your_Browser%2C_Microsoft_Word%2C_and_Google_Docs_to_RefWorks#Save_to_RefWorks
-
Could Microsoft be persuaded to rename RefWorks in WNC?
At the moment in Word WnC appears as RefWorks. This is confusing to users who should be using the infinitely superior RCM. We steer students to RCM, but believe they are using WnC because it is labelled as RefWorks and is the obvious, although wrong choice
1 voteIn 2023, RefWorks announced plans to end support for WnC in favor of RCM. Details for upgrades will be shared with Admins and users starting in Q2 2024, through Q4 2024.
-
Add the ability to add page numbers to APA 7 in Google Docs
The fact that this is still an issue is frustrating. RefWorks, you have been told FOR YEARS that this is an issue, and you still haven't changed it. Faculty REQUIRE students include page numbers regardless of what the style says. I really don't understand why this still hasn't been fixed. There is no manual way to add page numbers in Google Docs.
1 vote
- Don't see your idea?