RefWorks
Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.
We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.
For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.
179 results found
-
don't automatically add a bibliography!
I use google docs to write my papers and find it really annoying that RefWorks automatically adds a bibliography entry when I'm adding a reference. Footnotes are included in my institution's word count, but the bibliography is not, so when the bib is automatically added it disrupts my word count and makes it harder to quickly see where I'm up to. Is there any way I can turn this feature off and then just install the bibliography when I've finished the paper? thanks!
7 votesI’m happy to notify that the updated RCM version is now available in the Microsoft store; it allows users to turn the bibliography on or off at any time. Users who have previously installed RCM will automatically be updated to the new version.
-
Save to RefWorks Design Improvements
For the love of all that is holy, please create an option to minimize the 'Save to RefWorks' pop-up window when you're trying to input a reference. When Save to RefWorks can't manage to input most of the information itself (85% of the time!!!!!!!!!!!!!!!!), you have to manually input, but the giant RefWorks window blocks half of the article information that you need to input from view
7 votesWe are happy to announce this improvement was completed in January 2025 release.
-
Multiple URLs on record import - separate? or block
Records can't support two links in the URL field, but mutliple URLS on import are all placed there. Some databases (Ovid) allow inclusion of either the "permalink" record URL and/or the external link resolver (full text). When the records are in Refworks, neither link works because they are in one URL field with a space separating them. It would be great if RW could support multiple links for a record (via import) but if not, then perhaps block on space or on the next "http" found?
7 votesWe are happy to update that records now support multiple links in the URL field. This has been implemented in the May release.
-
References Created per Month in new Refworks
The "References Created per Month" statistics are offered by Legacy RefWorks but not by New RefWorks. These statistics are really useful to evaluate the RefWorks usage in our libraries and they are the more important for us.
We like to have these statistics in New Refworks too.
7 votesI am happy to update that number of references created per month will now be included in usage reports provided by the RefWorks team (they can be requested via your RefWorks CRM). This data will be added to the Admin area of RefWorks at a later time.
-
Allow searching by PMID in PubMed
It would be helpful to be able to search by PMID when searching PubMed through RefWorks (i.e. through the "search databases" button on the left side of the screen). Sometimes we are searching for specific articles and have the PMID so that would save us time.
7 votesRefWorks is happy to notify you that you may use PMID or PMCID when seearching in PubMed via the Search Databases feature.
-
Improve sensitivity of deduplication function
I find that even if I use all the deduplication choices "Exact match", "Close match" and "Legacy close match", there are still many duplicates left. I would like a more sensitive deduplication function.
7 votes -
Enable search of shared Folders
Searching inside Refworks does not find records in Folders that I Joined in the Sharing area.
Only records in my own account are found by the search. Neither Insitutional nor individually Shared folders can be searched.
The usefulness of Sharing is much less when users can't find what they need in the folder.
7 votesThis is supported as of September 2023 release: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/050_2023_RefWorks_Release_Information#Ability_to_Search_Shared_Folders
-
Cite them right 12th edition
For a subscription service I don't feel you are current. However free alternative reference tools have managed to be more current.
7 votesRefWorks added Cite Them Right 12th Edition citation style in our December 2022 release: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/060_2022_RefWorks_Release_Information#New_Citation_Styles
-
Problems with entering date
When full dates are entered in long date format (i.e. February 3, 2018), a comma is being added after the day number in the APA Citation view (i.e. 2018, Feb 3,). However, it should be displayed without the final comma (i.e. 2018, Feb 3). Entering the date without a comma (i.e. February 3 2018) into the 'Publish Date' field seems to correct the issue, but does not match the format of date as suggested by the in-field tip (i.e. "Mar 12, 2015" or "2015").
6 votes -
Offer Sensitive and Specific deduplication algorithms instead of New and Legacy
New RefWorks presently offers a choice of two deduplication algorithms that work differently. They find comparable numbers of duplicates, but they do not find the same duplicates. Users have to run both algorithms to find the maximum number of duplicates.
Users would be better off if the choices were between a high-sensitivity search (flag any duplicate picked up by either algorithm) and a high-specificity search (flag only those duplicates picked up by both algorithms).
6 votes -
Admin: sort users by date last active
Admin view of users - shoul dbe able to sort by any column AND download to excel/csv
5 votesI’m happy to update that with the recent June release, admins can now export a user data csv file. The data can then be sorted or filtered in excel as needed.
-
5 votes
We are happy to announce this update was completed in April 2025 release. https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/030_2025_RefWorks_Release_Information
-
Change "Select All" to read "Select All ON THIS PAGE" when moving citations from Last Imported
When moving citations from Last Imported to a folder, the default option is to "Select all" but that wording is misleading - it only selects the citations shown on the page, which defaults to 50. If you just imported 51 citations, "Select All" doesn't actually select all, it selects only the first 50.
5 votesThis change was made in the July 2019 RefWorks release.
-
Share entire project in New REFworks
Share entire project in New REFworks
Legacy RefWorks allows you to share an entire project.
It is great that we now have the ability to have projects in the new format, but right now you can only share folders. Sharing an entire project would be helpful for many of us!5 votesHappy to update that Project Sharing is supported as of the May 7 2019 release. Please visit the Knowledge Center for release notes and documentation: https://knowledge.exlibrisgroup.com/RefWorks
-
5 votes
RefWorks now offers option to ignore exact duplicates during import.
-
To cite in Author(year) format, currently Refworks allows to hide the author in the default format (Author, year) and we need to write manu
To cite in Author(year) format, currently Refworks allows to hide the author in the default format (Author, year) and we need to write manually the author names outside the parenthesis.
This is error prone and time consuming.
Please bring in an option as a drop-down/tick box where "Author(year)" is also one choice. Endnote does this beautifully. See the attached illustration.
Thank you
5 votes -
Refworks citation manager - where a citation indicates "(missing data)" there should be an easy method for determining
Refworks citation manager - where a citation indicates "(missing data)" there should be an easy method for determining exactly which elements are missing rather than a trial and error process. Perhaps Refworks could provide an indicator within the citation creation process as to which fields will result in missing data if not completed.
5 votes -
Offer an option for bulk downloading attachments from the RefWorks library
Hope to offer an option for bulk downloading attachments from the RefWorks library.
5 votes -
Adding more citation styles
Our users are requesting the addition of a new style : Pontifical Gregorian University (Italian) style to Refwork's list of supported styles.
4 votesThis CSL style is now supported in RefWorks.
-
Option to add to the field "short title" to the bibliography, citations and footnotes
In the citation style editor I am not able to add the field "short title" to my bibliography, citations or footnotes. Only the reference type Generic contains the field short title.
But for some citation styles it is required.4 votes
- Don't see your idea?