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189 results found

  1. Provide admin level option not to display the combined export page

    Allow admins to remove the "Which version of RefWorks would you like to export to?" page from view at the institutional account level and force export into New RefWorks.

    8 votes
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    2 comments  ·  Administrator Tools  ·  Admin →

  2. Please make the record count on the shared folders display the same record number to all users

    Currently the record count only shows the number of citations added by that user on the shared folders. A shared folder shows "0" if I've added nothing, but might contain 50 items. It would be useful for all on a shared folder to see the same count.

    8 votes
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    Completed  ·  0 comments  ·  User Interface  ·  Admin →

  3. Easily Recognizable APA 7 Standard Format

    When selecting APA 6 for the RefWorks bibliography, you see a standard option and other variations.
    • APA 6th - American Psychological Association, 6th Edition
    • APA 6th - Annotated with Abstracts - American Psychological Association, 6th Edition
    • APA 6th - Annotated with Abstracts - No Title Casing Applied - American Psychological Association, 6th Edition
    • APA 6th - No Title Casing Applied - American Psychological Association, 6th Edition
    • APA 6th - No Title Casing Applied, New DOI - American Psychological Association, 6th Edition

    When selecting APA 7, no standard/basic option is indicated.
    According to section 9.34 of…

    8 votes
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    Completed  ·  1 comment  ·  User Interface  ·  Admin →

  4. Using Word Add-In and Plug-In with Track Changes and Comments

    Many students are working on extensive research papers using RefWorks plug-in or add-in in Word. They work with a faculty, using Track Changes and comments (either through sharing or saving and sending).
    There needs to be a section about how to safely use Track Changes with RefWorks. I had a student have a capstone paper really messed up and it was believed by tech support that track changes was the culprit.
    This is how people work and collaborate, so we need to understand up front how to safely use RefWorks and Track Changes in a Word document.
    A video would…

    8 votes
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    0 comments  ·  Writing Tools  ·  Admin →
    Completed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    Content controls and track changes are both features of Microsoft Word; additional information was added to knowledge center article: https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0500_RefWorks_Add-ons%3A_Connecting_Your_Browser%2C_Microsoft_Word%2C_and_Google_Docs_to_RefWorks/002_RefWorks_Citation_Manager#Using_RCM_for_Word_with_Track_Changes_and_Comments

  5. Import "Google Scholar" as source

    Seeing references imported from Google Scholar, its "Source Name" field is "Google". Is it possible to change it to "Google Scholar"?

    8 votes
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    Completed  ·  0 comments  ·  Importing References  ·  Admin →

  6. Fix Syntax Errors in BibTeX Export, Automatic Sync with Overleaf

    Currently RefWorks' BibTeX export functionality makes a lot of basic syntax mistakes.

    It does not automatically escape symbols such as '&' with '&' and '%' with '\%' as is required.

    It also does not handle company authors well as it takes "Company, Inc." and just writes "author={Company, Inc.}" which is processed by BibTeX as "lastname, firstname". What needs to be done is "author={{Company, Inc.}}" and RefWorks does not do it automatically so I have to keep fixing it every time I export a RefWorks project's references into BibTeX.

    Furthermore, RefWorks' doesn't even attempt to preserve the capitalisation of acronyms like…

    8 votes
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    Completed  ·  1 comment  ·  Other  ·  Admin →

  7. Create a way to pull citations from our Word document reference list, into a file, capable of checking the correct format.

    Create a way to pull citations from our Word document reference list into a file, capable of checking the correct format.

    8 votes
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    2 comments  ·  Importing References  ·  Admin →
    Completed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    Included in July 2025 release: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/030_2025_RefWorks_Release_Information#Import_from_Word_or_PDF

  8. don't automatically add a bibliography!

    I use google docs to write my papers and find it really annoying that RefWorks automatically adds a bibliography entry when I'm adding a reference. Footnotes are included in my institution's word count, but the bibliography is not, so when the bib is automatically added it disrupts my word count and makes it harder to quickly see where I'm up to. Is there any way I can turn this feature off and then just install the bibliography when I've finished the paper? thanks!

    7 votes
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    3 comments  ·  Importing References  ·  Admin →

  9. Save to RefWorks Design Improvements

    For the love of all that is holy, please create an option to minimize the 'Save to RefWorks' pop-up window when you're trying to input a reference. When Save to RefWorks can't manage to input most of the information itself (85% of the time!!!!!!!!!!!!!!!!), you have to manually input, but the giant RefWorks window blocks half of the article information that you need to input from view

    7 votes
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    0 comments  ·  User Interface  ·  Admin →

  10. Multiple URLs on record import - separate? or block

    Records can't support two links in the URL field, but mutliple URLS on import are all placed there. Some databases (Ovid) allow inclusion of either the "permalink" record URL and/or the external link resolver (full text). When the records are in Refworks, neither link works because they are in one URL field with a space separating them. It would be great if RW could support multiple links for a record (via import) but if not, then perhaps block on space or on the next "http" found?

    7 votes
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    1 comment  ·  Importing References  ·  Admin →

  11. References Created per Month in new Refworks

    The "References Created per Month" statistics are offered by Legacy RefWorks but not by New RefWorks. These statistics are really useful to evaluate the RefWorks usage in our libraries and they are the more important for us.

    We like to have these statistics in New Refworks too.

    7 votes
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    1 comment  ·  Administrator Tools  ·  Admin →

  12. Allow searching by PMID in PubMed

    It would be helpful to be able to search by PMID when searching PubMed through RefWorks (i.e. through the "search databases" button on the left side of the screen). Sometimes we are searching for specific articles and have the PMID so that would save us time.

    7 votes
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    0 comments  ·  Search and Deduplication  ·  Admin →

  13. Improve sensitivity of deduplication function

    I find that even if I use all the deduplication choices "Exact match", "Close match" and "Legacy close match", there are still many duplicates left. I would like a more sensitive deduplication function.

    7 votes
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    Completed  ·  0 comments  ·  Search and Deduplication  ·  Admin →

  14. Enable search of shared Folders

    Searching inside Refworks does not find records in Folders that I Joined in the Sharing area.

    Only records in my own account are found by the search. Neither Insitutional nor individually Shared folders can be searched.

    The usefulness of Sharing is much less when users can't find what they need in the folder.

    7 votes
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    0 comments  ·  Search and Deduplication  ·  Admin →

  15. Cite them right 12th edition

    For a subscription service I don't feel you are current. However free alternative reference tools have managed to be more current.

    7 votes
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    1 comment  ·  New Collection  ·  Admin →

  16. Problems with entering date

    When full dates are entered in long date format (i.e. February 3, 2018), a comma is being added after the day number in the APA Citation view (i.e. 2018, Feb 3,). However, it should be displayed without the final comma (i.e. 2018, Feb 3). Entering the date without a comma (i.e. February 3 2018) into the 'Publish Date' field seems to correct the issue, but does not match the format of date as suggested by the in-field tip (i.e. "Mar 12, 2015" or "2015").

    6 votes
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    Completed  ·  0 comments  ·  User Interface  ·  Admin →

  17. Offer Sensitive and Specific deduplication algorithms instead of New and Legacy

    New RefWorks presently offers a choice of two deduplication algorithms that work differently. They find comparable numbers of duplicates, but they do not find the same duplicates. Users have to run both algorithms to find the maximum number of duplicates.

    Users would be better off if the choices were between a high-sensitivity search (flag any duplicate picked up by either algorithm) and a high-specificity search (flag only those duplicates picked up by both algorithms).

    6 votes
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    Completed  ·  0 comments  ·  Search and Deduplication  ·  Admin →

  18. Admin: sort users by date last active

    Admin view of users - shoul dbe able to sort by any column AND download to excel/csv

    5 votes
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    3 comments  ·  Administrator Tools  ·  Admin →

  19. Add ability to cite electronic images

    5 votes
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    0 comments  ·  Importing References  ·  Admin →
    Completed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    We are happy to announce this update was completed in April 2025 release. https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/030_2025_RefWorks_Release_Information

  20. Change "Select All" to read "Select All ON THIS PAGE" when moving citations from Last Imported

    When moving citations from Last Imported to a folder, the default option is to "Select all" but that wording is misleading - it only selects the citations shown on the page, which defaults to 50. If you just imported 51 citations, "Select All" doesn't actually select all, it selects only the first 50.

    5 votes
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    0 comments  ·  Importing References  ·  Admin →
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