RefWorks
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187 results found
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Improvement of Citation in Arabic
We use APA Style 6 for our research
The Citation in Arabic does not appear correct in Arabic. It is required that only the last name and year are included, but here the full name is included in the citation, but the list of references in Arabic appears well and this applies to references entered manually or downloaded from databases. Please improve the citation in Arabic1 voteIdea Exchange is intended for feature requests.
Performance issues should be reported by opening a support case. What you are describing is a known bug for right to left languages. I recommend opening a support case via the following link so that you can receive an update when the issue is resolved: https://supportcase.exlibrisgroup.com/s/refworks -
Being able to export folder information with a reference.
I would like to be able to see in which folder(s) a certain citation is once i have exported it for example to a .csv file.
3 votes -
Saved items -
I saved several items but did not export them to ref works, how do I find these saved items?
1 voteIdea Exchange is intended for feature requests. If you are experiencing a performance issue please open a support case or initiate a chat at the following link: https://supportcase.exlibrisgroup.com/s/refworks
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Realize folders and search function in Quick Cite
Quick Cite is only useful if the number of references in your account is limited, as it isn't possible to select a folder or search for a reference. Now the only possibility is to scroll through the whole list of all references. It would be a great improvement if you could select a folder and search for a particular reference.
1 vote -
Cannot use refworks webapp with Chrome anymore
Cannot use refworks webapp with Chrome anymore. The coockies pop up stays black when I click on Close button
1 voteIdea Exchange is intended for feature requests. If you are experiencing a performance issue please open a support case or initiate a chat at the following link: https://supportcase.exlibrisgroup.com/s/refworks
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Capitalise titles when importing them
When using the (very very helpful) import citation from either google scholar or the journal page or wherever, is it possible to have the title capitalised? It might not be your doing it might be the originator. I have had to go through all the imported titles and capitalise them to comply with APA standards.
4 votesAs indicated in a comment, if the original title is capitalized make sure to use a No Title Casing style version. If the original title is not capitalized, you can customize an APA 7 version (using the Citation Style Editor) and select the Title Case option.
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Repair display error in spacing between surname and initials
When importing a reference it displays correctly in the centre pane. However, when using that reference 'in text' it does not utilise the 'et al' option for numerous authors. One has open Refworks, edit the entry, add a space between the surname and initial/first name for each name and then save the entry before returning to the document to continue.
1 vote -
Repair display error in spacing between surname and initials
When importing a reference it displays correctly in the centre pane. However, when using that reference 'in text' it does not utilise the 'et al' option for numerous authors. One has open Refworks, edit the entry, add a space between the surname and initial/first name for each name and then save the entry before returning to the document to continue.
1 voteDuplicate idea was opened
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URGENT - New import HELP (BIBLIOSAN)
Dear ALL,
I am writing from the San Matteo hospital (Bibliosan consortium). We are participating in an important European project on convalescent plasma and Covid-19. We are doing a bibliographic search in many databases. Many of these are not present in the Refwork import and also their export formats. Do you think it is not acceptable that formats such as .txt, .csv, .xml cannot be imported into Refworks in both new and 2.0.
These are important sites such as EU Clinical Trials Register https://www.clinicaltrialsregister.eu/ctr-search/search (attached on example) or WHO https://www.who.int/ictrp/en/.Can you add these formats or databases? Our research…
21 votesAfter taking a look at the files generated by these sites, we see they are not reference files and don’t have consistent reference metadata. Therefore they cannot be imported as references. You can of course upload such a file into RefWorks in order to store it in your collection (as a single reference with the file attached, not a reference per entry in the file). To do so select “Add” → “Upload Document”.
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Search Databases
Allow admins to add any databases to the Search Databases feature. For example, EBSCO databases, Gale Databases, Primo, WorldCat, Google Scholar, etc. It is currently limited to Z39.50, which is an old protocol.
3 votes -
Fix downloading of attached files
I can't download attachments from my Refworks library. I can't get in touch with support either. I would not recommend RefWorks to anybody.
3 votesThe RefWorks support team will contact you in the next few days.
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Have a public URL for sharing projects
In folders, it is possible to share with those who are not affiliated with the university. Is it possible to have a public URL option available when sharing projects?
1 voteThank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.
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Migrate non-institutional users to new platform
I created my initial refworks account after I filed my dissertation and was granted a "lifetime" account that is independent of an institution. I would like to migrate to new refworks, but there is not currently support for this type of user -- non-institutional accounts -- to upgrade. Could you please allow us to migrate to new refworks?
1 vote -
save to Refworks
I'm an UNED user (my institution does not appear at the login) but I can login with my uned email and in your settings it recognises me as UNED user. The problem comes when I try to "save to Refworks" . Appears the login validation on the right and it doesn't recognises me as an user. So I cannot save the web page, having to do it manually. Mac OS catalina 10.15. Safari 13.1.1
1 vote -
Write n Cite update
The update on the Refworks is not really giving room to work with the references or edit the text. The previous approach was certainly good than having to copy and paste into another document just to retain control of your document. Can you please get us back to what it used to be?
3 votesThank you for your feedback. We are not planning any new development for the WnC feature, as WnC is planned to end by Q2 2025. We recommend using the RefWorks Citation Manager going forward. More information can be found here: https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/Write-N-Cite_(WnC)_to_RefWorks_Citation_Manager_(RCM)_Migration
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El nuevo RCM no funciona correctamente en mac
Por favor, podrían mejorar la nueva mejora RefWorks Citation Manager. En mac da problemas. No funciona correctamente para los estilos bibliográficos. Si quiero cambiar de un estilo a otro, no puedo buscar un nuevo estilo.
Gracias1 vote -
The word tool is not working properly after the latest update
The citations get stuck in the text, they can not be moved or deleted anymore. fix it please
1 votePlease refer to the updated documentation that explains how to edit citations with the latest version: Do not use the common Word functions Cut, Copy, Delete, and Paste for citations. Instead of Delete and Cut use the RCM Delete Citation action and instead of Copy, insert an additional example of the citation.
The full documentation can be found here: https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0500_RefWorks_Plugins%3A_Connecting_Your_Browser%2C_Microsoft_Word%2C_and_Google_Docs_to_RefWorks#RefWorks_Citation_Manager
Editing Citations via the Edit pane ensures they will always be connected to RefWorks and manual changes won’t be overridden, as happened in the previous version. We do plan to allow manual edits at a later time, in a more advanced manner than was previously supported. The updated RCM has many improvements over the previous version and we will be developing it continuously. -
Refworks bugs on linux
Things that currently do not work when trying to import from legacy refworks:
The "authorize import from legacy refworks button" does nothing
I cannot upload any file in the "import references" pane
references were not extracted RIS, BIB and TXT files that I was able to upload in the "upload document" section , and the list of references were saved as a single reference
I was subsequently unable to delete these references
I will continue using the (highly functional, excellent) legacy refworks until these issues are fixed
1 vote -
Enhanced reporting in New RefWorks
Please consider enhancing New RefWorks reporting. Either same reporting as Legacy RefWorks, or report break out for the following categories: All Disciplines, All Department, All Roles. Currently we cannot correlate reporting between Legacy RefWorks and New RefWorks.
1 vote -
1 vote
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