RefWorks
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223 results found
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APA 6th punctuation in references
The references inserted into an APA paper using RCM should place two spaces after a period that ends each sentence.
1 vote -
In the style Bluebook (notes & bibliography), 2 functions should be corrected
In the style Bluebook (notes & bibliography), 2 functions could be corrected please. First, when the "Ref type" newspaper article is selected, RefWorks automatically adds "available at" for the URL, which is not correct for this style according to Bluebook edition 20th. Besides, in "Publish Date," RefWorks takes out the year out of the parenthesis, leaving inside the month and day. Second, when the "Ref type" Web page is selected, RefWorks does not transport whatever is written in the field "website" to the citation view. Also, the same thing with the year and the parenthesis happens.
2 votesIdea Exchange should be used to request product features. For bug fixes, please open a support case at the following link: https://supportcase.exlibrisgroup.com/s/refworks
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Add Turabian citation style 9th edition
Add the 9th edition of Turabian citation style to Refworks. It doesn't help when students are told to use the 9th edition and only the 8th edition is available.
4 votesTo add a style please open a support case using the following link: https://supportcase.exlibrisgroup.com/?product=Refworks
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Arabic language option
For the language option menu that is in the top blue ribbon could you please include Arabic?
4 votesThank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.
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Can you add the "International Journal of Renewable Energy Research" Citation?
This style does not seem to exist yet on Refworks, and it is required for one of my classes
2 votes -
Refworks is running very slowly
Refworks is running very slowly
1 vote -
Allow Articles uploaded in Dropbox to automatically download in Refworks
Before finding out about Refworks, I had all of my articles saved in Dropbox under Dissertation Articles. I transferred them all to the new RefWorks folder in my Dropbox but I don't see them uploading into my Refworks project. I have a Chromebook so I can't click and drag the articles in there. There were over 100 articles in there. It will take me a while to transfer them myself.
3 votes -
How about actually uploading the right attachment? And populating the right citation information. I was up until 2am sorting out your mess!
When importing refereneces somehow, I have ended up with completely random refereneces in my list and then missing some important ones. I was up until 2am last night trying to sort out your mess but it is an impossible task when the link doesnt work/has not been populated. And all the citation information seems completely random, like I have ended up with someone elses's reference ! I will be writing a personal letter of thanks if I fail my assignment
1 vote -
sorry after updating to current os for Mac citation manager has stopped recognising institutional login from within word. disappointing.
sorry after updating to current os for Mac citation manager has stopped recognising institutional login from within word. disappointing.
1 voteIdea Exchange is for posting requested features. To report a bug please open a support case or initiate a chat with a support agent at the following link: https://supportcase.exlibrisgroup.com/s/refworks
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Problem with Create Bibliography
I'm using RefWorks. In the "All References" view I click on a checkbox to select a reference then when I click on "Create Bibliography" and go to choose a "Selected Style" no styles appear on the drop down. This functionality was working but just stopped working a few hours ago. Can it be fixed?
1 votePlease open a support case at the link below. Idea Exchange is intended for new feature and functionality requests, not to handle specific bugs.
https://supportcase.exlibrisgroup.com/s/refworks -
Is it possible to get the add in file for the reference citation manager to install it manually on systrem which didn't support the store?
Is it possible to get the add in file for the reference citation manager to install it manually on systems, which didn't support the store?
3 votesRCM can only be deployed through the store. Please refer to the following article for details on how IT staff can deploy it to users in case they block the store: https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/Enabling_RefWorks_Citation_Manager
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Search should default to folder you are working in
If you are currently in a folder, perhaps the search function should default to searching the folder you are in, with an option to search your entire database of references.
8 votes -
1 vote
Thank you for your feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.
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Allow us to be able to access the old version of ref works through the new version
There may be references that we have not moved from the old version to the new one. We should be able to move from one version to the other on the same interface.
1 vote -
Scrolling within the folder list causes dialogue box to open at wrong position
In the new Refworks, scrolling down on the list of folders and then clicking on the three dots causes a bug where the dialogue with the "Add subfolder...", "Rename", "Share folder", "Find Duplicates" and "Delete" options ends up at a position far below the actual cursor position (or where the folder is displayed on the list), and sometimes goes outside of the window, making it impossible to view without zooming out so much as to make most text ineligibly small. Conversely (/ similarly), sometimes clicking on a folder on the list ends up opening a folder that is displayed far…
3 votesWe have not encountered this issue. Please use Idea Exchange to suggest new features, and please open a support case at the following link to report bugs: https://supportcase.exlibrisgroup.com/?product=Refworks
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Navigation
Navigation side bar need to be closed and opened to have a spcace to work with my reference and see the full title.
1 vote -
Chicago 17th Author-Date style
Please make the style for Chicago 17th correct in all respects. I have found errors in the citation of journal articles and a chapter in an edited collection. There may be other errors. Strangely, the errors occur in newly entered references, not in references imported from legacy refworks. Also, any editing of an imported reference cause the citation to become incorrect.
5 votesPlease use Idea Exchange to request new features. For bug fixes please open a support case using the following link: https://supportcase.exlibrisgroup.com/?product=Refworks
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Improve Import from old RefWorks
Please improve your import tool from the old RefWorks platform, as it does not import all references as it is now. I've tried multiple times in the last two years. I'm not switching to your RW platform, and keep using the old one because of this: I'm not willing to lose valuable references in the process.
1 voteIn the first half of 2020 we will be addressing some upgrade issues, primarily the mapping of fields. However all references can be imported when upgrading, either with the upgrade button (if enabled by institution) or by exporting from legacy and importing to (new) RefWorks. If not all references are importing, please open a support case at https://supportcase.exlibrisgroup.com/?product=Refworks
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error al guardar un cambio la barra de usuario pregunta y lenguaje e institucion no permite guardar o cancelar los cambios
error al guardar un cambio de una fuente, la barra de usuario ayuda (?) y lenguaje e institución no permite guardar o cancelar los cambios
1 voteIdea Exchange is intended for feature requests. For performance issues please open a support case or initiate a chat at the following link: https://supportcase.exlibrisgroup.com/s/refworks
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importing names with 'foreign characters' such as ä, ö, å to be imported correctly.
at the moment, when there is an import of a 'foreign character' in a person's name, the letters do not get saved corrected. It would be good to include the import without manual changes. Note, this does not happen all of the time, it does happen frequently though.
1 voteImport of diacritics was fixed last year. If you still encounter such cases, please open a detailed support case using the following link: https://supportcase.exlibrisgroup.com/?product=Refworks
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