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259 results found

  1. Realize folders and search function in Quick Cite

    Quick Cite is only useful if the number of references in your account is limited, as it isn't possible to select a folder or search for a reference. Now the only possibility is to scroll through the whole list of all references. It would be a great improvement if you could select a folder and search for a particular reference.

    1 vote
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    Closed  ·  0 comments  ·  Writing Tools  ·  Admin →

  2. Make it work on tablets

    It's currently almost impossible to use on tablets

    1 vote
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    Closed  ·  0 comments  ·  User Interface  ·  Admin →

  3. Include a backup and restore system in the new Refworks version

    I think it is important to incorporate into the Refworks application, a utility for backing up and restoring both bibliographic references, as well as the structure of folders, labels, shared items, etc.

    20 votes
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    0 comments  ·  Other  ·  Admin →

  4. APA capitalization

    I would love to see the automation of capitalizing proper nouns in APA. I believe that the only way to currently achieve this is to edit the citation after export.

    60 votes
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    2 comments  ·  User Interface  ·  Admin →
    Closed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    Thank you for your feedback. We don't see this feature being included in our roadmap at this time, since it is not aligned with our functionality and use cases.

  5. Reliability and trustworthiness

    I am working with a folder containg 20k+ references (never again!). The data is locked in to RefWorks because of the size of the folder (never again, as I mention). I am attempting to export .ris files with 1000 items per export.

    Paging through the data, it takes on average 1 minute to move from page to page. If something goes wrong, you cannot maintain your place in the list, the display returns to the beginning, showing 50 per page.

    The export usually downloads a .ris file to the downloads folder. However, frequently, instead, the file isn't doanloaded and instead…

    1 vote
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    0 comments  ·  Other  ·  Admin →
    Closed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    RefWorks does not impose export limits. You may export all references in your Project at any time.
    Export times will vary based on number of references selected for export and connection speed.  A library of 150,000 references may take about 30 minutes to export.

  6. Cannot use refworks webapp with Chrome anymore

    Cannot use refworks webapp with Chrome anymore. The coockies pop up stays black when I click on Close button

    1 vote
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    0 comments  ·  Other  ·  Admin →

  7. Modify the RIS file import from Scopus to recognize origin

    When the automatic importing from Scopus was working, there was an icon indicating it was from Scopus. This does not happen with the importing from Scopus as an RIS. Can that Icon be added?

    1 vote
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    0 comments  ·  User Interface  ·  Admin →
    Closed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    Thank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.

  8. Repair display error in spacing between surname and initials

    When importing a reference it displays correctly in the centre pane. However, when using that reference 'in text' it does not utilise the 'et al' option for numerous authors. One has open Refworks, edit the entry, add a space between the surname and initial/first name for each name and then save the entry before returning to the document to continue.

    1 vote
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    Closed  ·  0 comments  ·  Importing References  ·  Admin →

  9. Repair display error in spacing between surname and initials

    When importing a reference it displays correctly in the centre pane. However, when using that reference 'in text' it does not utilise the 'et al' option for numerous authors. One has open Refworks, edit the entry, add a space between the surname and initial/first name for each name and then save the entry before returning to the document to continue.

    1 vote
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    0 comments  ·  Importing References  ·  Admin →

  10. Search Databases

    Allow admins to add any databases to the Search Databases feature. For example, EBSCO databases, Gale Databases, Primo, WorldCat, Google Scholar, etc. It is currently limited to Z39.50, which is an old protocol.

    3 votes
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    Closed  ·  0 comments  ·  Administrator Tools  ·  Admin →

  11. Fix downloading of attached files

    I can't download attachments from my Refworks library. I can't get in touch with support either. I would not recommend RefWorks to anybody.

    3 votes
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    0 comments  ·  Other  ·  Admin →

  12. Have a public URL for sharing projects

    In folders, it is possible to share with those who are not affiliated with the university. Is it possible to have a public URL option available when sharing projects?

    1 vote
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    0 comments  ·  User Interface  ·  Admin →
    Closed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    Thank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.

  13. Migrate non-institutional users to new platform

    I created my initial refworks account after I filed my dissertation and was granted a "lifetime" account that is independent of an institution. I would like to migrate to new refworks, but there is not currently support for this type of user -- non-institutional accounts -- to upgrade. Could you please allow us to migrate to new refworks?

    1 vote
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    Closed  ·  0 comments  ·  Other  ·  Admin →

  14. Specify when multiple shared first-authors or selectively modifying a given citation

    Nowaday, there are more and more issues with sharing of first-authorship. In our field, it is recommended to cite all first-authors.

    Here are two articles:
    1. Dohner K., Ramos-Nascimento A., Bialy D., Anderson F., Hickford-Martinez A., Rother F., Koithan T., Rudolph K., Buch A., Prank U., et al. Importin alpha1 is required for nuclear import of herpes simplex virus proteins and capsid assembly in fibroblasts and neurons. PLoS Pathog. 2018;14:e1006823. doi: 10.1371/journal.ppat.1006823
    2. Schilling M, Bulli L, Weigang S, Graf L, Naumann S, Patzina C, Wagner V, Bauersfeld L, Goujon C, Hengel H, Halenius A, Ruzsics Z, Schaller T, Kochs…

    1 vote
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    Closed  ·  0 comments  ·  Writing Tools  ·  Admin →

  15. save to Refworks

    I'm an UNED user (my institution does not appear at the login) but I can login with my uned email and in your settings it recognises me as UNED user. The problem comes when I try to "save to Refworks" . Appears the login validation on the right and it doesn't recognises me as an user. So I cannot save the web page, having to do it manually. Mac OS catalina 10.15. Safari 13.1.1

    1 vote
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    Closed  ·  0 comments  ·  Importing References  ·  Admin →

  16. Write n Cite update

    The update on the Refworks is not really giving room to work with the references or edit the text. The previous approach was certainly good than having to copy and paste into another document just to retain control of your document. Can you please get us back to what it used to be?

    3 votes
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    0 comments  ·  Organizing References  ·  Admin →

  17. Keep search terms while searching PubMed from within New RefWorks

    In the Advanced search form, if a user types in a term then decides to change the search field, the text they type is erased. This leads to user frustration. I reported it to the Support Portal and go the reply that is by design not a bug. This would be a suggested improvement, if you would like to make suggestions for improving the product please add them to our forum at https://ideas.exlibrisgroup.com/forums/909445-refworks . The suggestions made here are used by the management and development team to chart future product development.
    So here it is and thank you for considering…

    1 vote
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    Closed  ·  0 comments  ·  User Interface  ·  Admin →

  18. El nuevo RCM no funciona correctamente en mac

    Por favor, podrían mejorar la nueva mejora RefWorks Citation Manager. En mac da problemas. No funciona correctamente para los estilos bibliográficos. Si quiero cambiar de un estilo a otro, no puedo buscar un nuevo estilo.
    Gracias

    1 vote
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    Closed  ·  0 comments  ·  Writing Tools  ·  Admin →

  19. The word tool is not working properly after the latest update

    The citations get stuck in the text, they can not be moved or deleted anymore. fix it please

    1 vote
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    0 comments  ·  Writing Tools  ·  Admin →
    Closed  ·  AdminShalhevet Bar-Asher (VP, Research Information Management, Ex Libris) responded

    Please refer to the updated documentation that explains how to edit citations with the latest version: Do not use the common Word functions Cut, Copy, Delete, and Paste for citations. Instead of Delete and Cut use the RCM Delete Citation action and instead of Copy, insert an additional example of the citation.
    The full documentation can be found here: https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0500_RefWorks_Plugins%3A_Connecting_Your_Browser%2C_Microsoft_Word%2C_and_Google_Docs_to_RefWorks#RefWorks_Citation_Manager
    Editing Citations via the Edit pane ensures they will always be connected to RefWorks and manual changes won’t be overridden, as happened in the previous version. We do plan to allow manual edits at a later time, in a more advanced manner than was previously supported. The updated RCM has many improvements over the previous version and we will be developing it continuously.

  20. Refworks bugs on linux

    Things that currently do not work when trying to import from legacy refworks:

    The "authorize import from legacy refworks button" does nothing

    I cannot upload any file in the "import references" pane

    references were not extracted RIS, BIB and TXT files that I was able to upload in the "upload document" section , and the list of references were saved as a single reference

    I was subsequently unable to delete these references

    I will continue using the (highly functional, excellent) legacy refworks until these issues are fixed

    1 vote
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    Closed  ·  0 comments  ·  Importing References  ·  Admin →
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