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34 results found

  1. Create a way to pull citations from our Word document reference list, into a file, capable of checking the correct format.

    Create a way to pull citations from our Word document reference list into a file, capable of checking the correct format.

    8 votes
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    Included in July 2025 release: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/030_2025_RefWorks_Release_Information#Import_from_Word_or_PDF

  2. Citing pre-prints in RefWorks

    There is a growing interest and use of repositories (like https://arxiv.org/) for publishing these non-peer-reviewed articles and abstracts, especially in the computer science, Physics and other engineering fields. As of today, such an option is not available in the RefWorks.

    9 votes
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  3. Update folder counts upon import

    Currently, after importing references from a file and specifying a folder location, the folder count isn't updated until a browser refresh. This can be troublesome because it then prompts to (re)import the folder.

    4 votes
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  4. include web retrieval date in bibliography

    I am using APA 7th addition and the bibliography is 'Checked' on. I want to include the retrieval date for my websites I am referencing, but I don't know how to add it?

    1 vote
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  5. Make DOI field available automatically for manual reference input

    DOI field is the most important for manual reference input (journal). However it is not visible automatically and has to be added. However this has to be done each time which is very inconvenient with a large number of references. Can it be made automatically available on ref input screen or give option to select our choice of fields for this screen

    24 votes
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  6. Import "Google Scholar" as source

    Seeing references imported from Google Scholar, its "Source Name" field is "Google". Is it possible to change it to "Google Scholar"?

    8 votes
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  7. New Folder

    Importing a citation from an external source, the site asks what folder. Can you put a create folder ability on the window? The window 'pull' down that lists my current folder/location. It would be helpful to have the ability to create a new folder there. Right now, you have to go out of the import window, etc.

    Also, importing citations, the same window asking for the location. When you select a check box, the window doesn't auto close (which it should). To close your selection, you must mouse click out on the page. Then the window closes, but doesn't show…

    14 votes
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  8. Add a ref type for "tv progamme" and/or "streamed video"

    We would like more reference type options to support users adding content from streaming platforms such as BBC iplayer and the BUFVC site Box of Broadcasts. Currently we only have the basic 'video' option which is fine for adding films which require details such as director, distribution company etc. but the information needed to reference a tv broadcast in our Cite Them RIght Harvard style is quite different. An additional reference type would allow us to configure this to accomodate both types of video content.

    12 votes
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    We are happy to announce this update was completed in April 2025 release. https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/030_2025_RefWorks_Release_Information

  9. Allow alteration of Tags at import

    Without increasing the number of clicks to import, please add the function to change tags at import. This function could be added to the Import References/Assign to Folder page without requiring additional clicks if the user is happy with the tags being brought in.

    3 votes
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  10. Import PMID from PubMed by Save to RefWorks

    Please improve Save to RefWorks to import PMID from PubMed.

    95 votes
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  11. Add a ref type for "dissertation"

    There is no reference type in RefWorks for dissertations, only theses. In APA style, citations for dissertations and theses are formatted differently so RefWorks should offer an additional reference type.

    70 votes
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  12. 5 votes
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  13. Multiple URLs on record import - separate? or block

    Records can't support two links in the URL field, but mutliple URLS on import are all placed there. Some databases (Ovid) allow inclusion of either the "permalink" record URL and/or the external link resolver (full text). When the records are in Refworks, neither link works because they are in one URL field with a space separating them. It would be great if RW could support multiple links for a record (via import) but if not, then perhaps block on space or on the next "http" found?

    7 votes
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  14. Attachments stall, never completely finish

    Many users have noticed that when PDF attachments are uploaded, they take a very long time in the processing/uploading phase, and sometimes the progress bar stalls at 50% and never finishes.

    110 votes
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  15. 1 vote
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    We are happy to announce this update was completed in April 2025 release. https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/030_2025_RefWorks_Release_Information

  16. Improve import of author's names

    The most common problem we see with the formatting of references is that the author's first and last name are treated as one field, so that the in-text citation would read (Ali Smith, 2017) rather than (Smith, 2017). This happens quite a lot, is there a way to improve the export/importing of author's names?

    23 votes
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  17. Save to Refworks button is not functional

    The save to refworks button for chrome is not functional. About 90% of the time when I try to use it and input all the information, the loading bar goes and goes (Uploading 1 of 1.......) and eventually after about a minute it says it was unable to import anything (We're sorry, we were unable to save to RefWorks. We tried, but came up empty.) So frustrating. As said before, this service is great, but quite a few basic functionalities are from from actually functioning properly. These need to be fixed. A quick import button is a huge draw of…

    57 votes
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  18. Legacy vs New Proquest button does not save choice to always choose

    The "don't ask me this again" checkbox does not work. I need to make this choice everytime I import. Even after clearing cookies.

    3 votes
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  19. Import citations into multiple projects at once

    Please add new function to import citations into multiple projects at once.

    11 votes
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  20. Change "Select All" to read "Select All ON THIS PAGE" when moving citations from Last Imported

    When moving citations from Last Imported to a folder, the default option is to "Select all" but that wording is misleading - it only selects the citations shown on the page, which defaults to 50. If you just imported 51 citations, "Select All" doesn't actually select all, it selects only the first 50.

    5 votes
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