RefWorks

Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.

How can we improve RefWorks?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. 19 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  2. allow sorting of references

    When viewing references, allow sorting options by date, author(s), title, etc.

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  3. Assign custom sorting: chronologically, but in 17th ed. Chicago Style-Notes and Bib

    While I want my entries to remain in Chicago Style, sometimes it is helpful to sort chronologically, but in more detail than RW currently allows which is only by year then author. I want to order the list more accurately: Year Ascending; Month Ascending; Day Ascending; Author; Title. I realize I can reorder the fields to begin with the full date, but then they are not in Chicago Style. How can I reorder the citations to be truly chronological (as I will have multiple dates within each year), without changing the Chicago Style order of each field?

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  4. Combining citations when article was published in installments, in Chicago Style

    When a journal article is published in installments, over the course of at least two issues, according to Chicago Style, it should appear this way:

    Brown, George C., ed. “A Swedish Traveler in Early Wisconsin: The Observations of Fredrika Bremer.” Pts. 1 and 2. Wisconsin Magazine of History 61 (Summer 1978): 300–318; 62 (Autumn 1978): 41–56.

    Mine turns out like this, even after I edited the “Edition” field so it could have the “Pts. 1 and 2” included:

    McLaughlin, George. "Cincinnati Artists of the Munich School." Pts. 1 and 2. The American Art Review 2, no. 1, 2 (Nov., Dec.…

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  5. Turn off A, B appending for citations by the same author in the same year in the 17th edition of Chicago Style-Notes and Bibliography

    It seems that RefWorks automatically formats bib entries this way: if author is the same as another entry (or title is the same, if there is no author), and year is the same, the citation inserts an “a” and “b” behind the year. This is unnecessary for my purposes, and I can find no reference to this in the Chicago Style Notes and Bib (Author-Date is different and not what I use). How can I delete this default from the style editor?

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  6. Citations need to be black

    when copy the references from the bibliography, the references are "dark grey" instead of black. It makes it troublesome to go through all the references by hand, and highlight all the references and change it to black. This is because in some formats, it includes the URL, which should be in "blue". Therefore, it is quite annoying to do so, and quite honestly, defeats the purpose of having a reference manager.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  7. Ignore punctuation in bibliography

    The ordering of titles surrounded by inverted commas is separate to those titles that do not have inverted commas, in a bibliography.
    Is it possible to ignore the inverted commas so that all titles are listed alphabetically, regardless of punctuation?

    I have tried ediing the 'title' field in the Bibliography settings but I don't see any option to ignore punctuation here.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  8. View by Folder

    When looking at all references there is not the option to organize (see) them by folder

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  9. European Newsstream My Research - link to New RefWorks

    My Research only works with Legacy RefWorks not New RefWorks. Please can this be changed as it seems daft not to work with the new product?

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  10. Please please please make it possible to remove individual references from the last important folder!

    Now that it is possible to import new references into RefWorks without them going to the "Not in folder"-status, I would really like to be able to go through the last imported folder at my own pace, move references to folders and remove those from the Last imported folder. At the moment I'm working with a researcher so that I do the searches and import references into RefWorks, and she goes through the results and sorts them when she has time.

    I think it's really inconvenient that you have to clear all at once. Please, please, could you activate the…

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  11. Small Caps

    Some citation styles require small caps, yet there is no mechanism within RefWorks to generate them. This is problematic.

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
2 Next →
  • Don't see your idea?

Feedback and Knowledge Base