Skip to content

How can we improve Summon?

← Summon
'Add full language and translation functionality for Real Time Availability results' has been merged into this idea

Add full language and translation functionality for Real Time Availability results

When switching from Italian to English the list of results cannot display translated locations.

Please add full language and translation functionality for Real Time Availability results.

41 votes
Vote

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
You have left! (?) (thinking…)
Maria Teresa Nisticò shared this idea  ·   ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Virginia Dearborn commented  · 

    I agree this would be a helpful enhancement. If I'm understanding the Idea correctly, I might describe it this way:

    As a patron, I would like to see the language in the RTA status and location match the language I have selected for the Summon UI.

    This will help patrons better understand at a glance the availability and location of library materials in Summon search results, because that information will match the language context they have chosen for Summon overall.

    Real Time Availability (RTA) information can be picked up a number of ways - https://knowledge.exlibrisgroup.com/Summon/Product_Documentation/Searching_in_The_Summon_Service/Search_Results/Summon%3A_Real-Time_Availability_of_Items_in_Library_Catalog

    I don't know if the technical requirements of this enhancement would involve a reworking of the RTA configuration so that all RTA data transfers include a language selection as part of the information passed back and forth between Summon and the local catalog, or if it might involve additional controls in the Summon Admin - Translations and/or Mapping. It would need to work for all Summon customers, including Summon over Alma sites.

  • Virginia Dearborn commented  · 

    I agree that this would be helpful. In the meantime,

    In exploring this with some colleagues, we discovered that the Chrome browser (I haven't tried others for this), can do some translation of the whole search results screen, including the Real Time Availability information! Notice that in the screenshot Italian is still appearing as the selected language in the Summon UI but Chrome has translated everything into English.

    I clicked on the 3 dot menu in Chrome, clicked Translate, and selected English.

    You might need to select a different language in the Summon UI and then use Chrome to translate based on the browser settings in order to see what I'm describing.

  • Maria Teresa Nisticò commented  · 

    When switching language from Italian to English locations are not displayed according with the selected language.

    Please add full language and translation functionality for Real Time Availability results.

Summon: User Functionality

Categories

Feedback and Knowledge Base

(thinking…)