Request to send monthly maintenance notices a little earlier
It seems that maintenance for Summon or 360 Link is done every month, but maintenance notices are sent a few days in advance.
If it is a few days in advance, the library may not be able to notify users in time.
It would be appreciated if you could send out the notice a little earlier, or at least the week before, so that users can be notified in plenty of time.
If there is a fixed maintenance day, such as the 3rd Saturday or 3rd Sunday of each month, please let us know.
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We'll commit to delivering release notes for the quarterly releases 2 weeks prior to the release date, no need to have folks vote on this!
The release schedule can be found here: Summon Release Schedule - Ex Libris Knowledge Center (exlibrisgroup.com)
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Yukako Ohshima commented
Thank you for your correspondence.
The following page states: "In addition, we have maintenance releases on the first Wednesday of all other months."
https://knowledge.exlibrisgroup.com/Summon/Release_Notes/010Summon_Release_Schedule
Does this mean that I will be able to receive the attached email on the first Wednesday of every month?