How can we improve Summon?

Minimise requests by patrons for locally subscribed content by filtering via Summon Citation Linker

As a small team processing many document delivery requests, it would be good to minimize the number of requests for items already held in locally subscribed e-journals. Proposing that citation details entered via a local online form could be submitted to the Summon Citation Linker for checking and identification of subscribed content. If held, a return to the patron of a link to the full-text content would be provided. If item is not subscribed, form information is forwarded to library staff as usual. Would greatly benefit both the requester who can receive access to required content instantly and also library staff who receive fewer requests for already subscribed items.

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