Skip to content

Summon

Your feedback matters to us. Help us improve Summon, as well as the 360 and Intota administrative services, by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

143 results found

  1. Add option to force 360 Link to load over HTTPS

    In October, Google Chrome release 62 will begin labeling any website loaded over http and containing a form (i.e. every library webpage ever) as "Not Secure." You can read more about that here: https://security.googleblog.com/2017/04/next-steps-toward-more-connection.html

    We currently route traffic from Summon and other services we control to 360Link over HTTPS, but we can't force all our users onto HTTPS (especially those coming from Google Analytics). Since the *.search.serialssolutions.com wildcard certificate covers every instance of 360 Link, why not add an option to force all connections to use HTTPS? (Or just make it the default.)

    80 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  2. Add A-Z list for databases

    Add A-Z list for databases or allow A-Z order from the list of results in Summon to set a query for custom link.

    80 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  3. Automatically searching for the corrected spelling

    Google-like searching using misspellings; automatically searching for the corrected spelling with a link to search the original misspelled terms; current behavior presents results using misspelling and link to search on corrected terms

    68 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  4. Language selection

    We have received complaints about the difficulty in changing the language on the Summon-page. It's not intuitive to have to click on the language you already see in order to get the other alternative/s. We would like the alternative you click on first to be called Change language or maybe just "language". As it is now, if I want to change language from Swedish to English, I first have to click on Swedish to get to the Language-menu and be able to chose English.

    67 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  5. "Exact" search for certain fields

    Add the functionality to do an "exact" search on certain fields. For example there are very short titles which can be search much better this way. Also signatures in the LCCallNumber field could be found much easier. We are api users (Backend Summon, Frontend VuFind) and are helping ourselves at the moment with "constructed" values for the (for example) LCCallNumber to simualte the possibility of an exact search - but this is far from optimal.

    62 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  6. Distinguish between author and editor in Summon results and citations

    Before RDA, catalogue records did not clearly distinguish between the author and editor of a work, so Summon could not do this either. We would like Summon results and citations to separate author and editor, where this is possible. This would be particularly helpful when exporting citations to reference manager software such as RefWorks. Currently editors are always imported into the author field. This has caused our users problems as it means their references are inaccurate, unless they notice the problem and manually fix it.

    In RDA, terms such as author and editor can be added to the names given…

    61 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  7. Better Facet controls

    The ability to set expand or collapse as default by facet; ability to add facets, remove facets and change facet order

    54 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  8. Exclude Content Type Newspaper Article should include Online Newspaper Content

    The Newspaper facet in Summon should also include/exclude online content from newspapers. Online newspaper content is currently coded as a Web Resources

    If you do a search for "Devos education" with newspaper articles excluded, 25 of the first 30 citations are from:

    Washington Post - Blogs

    Washington Post (Online)

    New York Times (Online)

    53 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  9. Make Link Out(Summon Direct Linking) statistics of each database available in OBI

    We would like to be able to see the click-through (or call it Link Out) usage of each database via Summon IEDL in Summon OBI and the total click-throughs so that we can understand how Summon contributes to the usage of the e-resources we subscribe to.

    50 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Analytics  ·  Admin →
  10. No result searches / Did you mean?

    We have problems with patrons entering full citations into the Summon search box and getting no results, even though we hold the item in question.
    We want the developers to alter the Summon search algorithm so it automatically removes punctuation from searches, enabling more useful search results!
    (We already trying to use the translations feature to alter the ‘suggestions to improve your search’)

    50 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)

    In the spring of 2023, we made changes to our algorithm to improve the handling of citation searches. We are now using AI to parse these queries to increase the likelihood of a successful search.


    While this improvement may not solve all issues with citation searches, our internal testing shows significant improvement.

  11. Full title of search result on mouseover (titles are truncated on smaller screens)

    Problem: Summon users who have smaller display screens (such as laptops) are not seeing the full title for search results – instead search results are being truncated with the remainder of the title not visible for the user.
    For academic journal articles that often have long titles, this means that users are not able to properly identify a search result’s relevance.
    Currently, the only way these users can find out the full title is by clicking through each result and going directly to the source. This is undesirable for users as is time consuming and clunky.

    Proposed solution: We propose…

    48 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  12. Make Open Access facet statistics available in OBI

    It would be great to be able to look at usage stats for Open Access facet(s) in Summon searches. Since the "Is Open Access" facet is already available in the OBI interface, it makes sense for this functionality to be added to the enhancement list. Considering that Open Access materials are becoming more important globally, and in our library we are looking into raising the profile of our Open Access resources in general, being able to report on statistics would be great for us.

    47 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Analytics  ·  Admin →
  13. Ability to add customizations and links in the right pane

    Ability to add a tile in the right hand column with custom headline, text, links and images. Allow for these to be persistenst or to be triggered by tags.

    43 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  14. Ability to prioritize databases in the Database Recommender

    We want to prioritize the list of databases in the Database Recommender so that we can emphasize certain databases over others.

    42 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  15. Improvements to manage larger sets of volatile Best Bets

    To manage Best Bets more rigourously I would offer this additional functionality:
    a) Export all current best bets to Excel (Much simpler to manage and check for currency outside of admin interface)

    b) Provide a way to mark all existing Best Bets for deletion with one click so that the updated spreadsheet (from point a) can be imported to Summon without requiring every existing Best Bet to marked for deletion to prevent duplications.

    40 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  16. Ability to add Google Tag Manager information instead of Google Analytics

    Google Tag Manager is a Google Analytics toolf ro managing multiple tags for a single page or site. The ability to add the Google Tag Manager to the institution's site via the admin console.

    39 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  17. In search results, make the journal title a link that takes you to a "Search Within the Journal" search page

    This would be similar to clicking on the author name to find additional articles by that author, but with the added "search within" capability.

    39 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  18. Don't limit search results to 200 items

    Don't limit search results to 200 items. Many students use Summon as part of their literature review strategy to gather information for dissertations. Removing the limit of only 200 results being returned would allow users to get a far more accurate picture of what is available to them from the literature they are reviewing.

    39 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  19. filter results by vendor and/or database name

    The ability for Summon to filter results by vendor and/or database name (IEEE, ProQuest, Taylor...).

    38 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  20. Create system agnostic ways to integrate with the UI e.g. chat and readings

    At the moment, you have to cross your fingers and hope ProQuest/ExLibris partner with the system you want integrated. For example Summon supports LibraryH3lp, Springshare's LibAnswers or OCLC's QuestionPoint chat widgets. We use a different system. I would like to see fields in the Admin console that are not provider specific. e.g. Enter your chat widget code here. Similarly we would like to see integration with our course readings system. That system has APIs that would allow us to link out to lists based on a course/unit code search. It would be great if there was a way to introduce…

    38 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  • Don't see your idea?

Feedback and Knowledge Base