Skip to content

Summon

Your feedback matters to us. Help us improve Summon, as well as the 360 and Intota administrative services, by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

130 results found

  1. 4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Create system agnostic ways to integrate with the UI e.g. chat and readings

    At the moment, you have to cross your fingers and hope ProQuest/ExLibris partner with the system you want integrated. For example Summon supports LibraryH3lp, Springshare's LibAnswers or OCLC's QuestionPoint chat widgets. We use a different system. I would like to see fields in the Admin console that are not provider specific. e.g. Enter your chat widget code here. Similarly we would like to see integration with our course readings system. That system has APIs that would allow us to link out to lists based on a course/unit code search. It would be great if there was a way to introduce…

    38 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Make Scopus citations live links or change to make clear not live like WoS

    We have both Scopus and Web of Science. In Summon the WoS links are live but Scopus is simply a number. However, as they both look the same this leads to users thinking Scopus is not working properly. Can we either have a live link to Scopus or some change in the design to make it clear the Scopus link is nothing more than a number?

    28 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Make facets user friendly

    We would like the facets in Summon to work more in the way they do in Primo. In Primo the included or excluded facets are shown above the search results in little boxes with an easy to understand cross to remove them. Similar solutions are used on several database platforms, so our users would recognize how to use the feature without thinking too much.

    In Summon it’s not intuitive to remove a chosen facet. If you have included a facet and want to remove it and you hoover over the text, you are tempted to click on the red dot…

    19 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Provide an obvious way to return to search results from Saved Items folder

    Currently, in the Saved Items folder, the only way to return to the Summon search results is by clicking on an unmarked X on the right-hand side of the screen. This is confusing to users because there are so many other Xs on the page which remove or clear saved items.

    We suggest providing an obvious way to return to the search results from the Saved Items folder. This may be accomplished by making the browser’s “back” button work or by adding a “Return to Results” link.

    26 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Ability to prioritize databases in the Database Recommender

    We want to prioritize the list of databases in the Database Recommender so that we can emphasize certain databases over others.

    42 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Displaying all links available in Summon results page

    We would like to suggest ExLibris to enhance in Summon results page by displaying all fulltext links subscribed in the knowledgebase. Having only one fulltext link available when there are multiple sources available to choose from can help maximize the use of the library’s resources and most important offer users a solution when the 1st link presented doesn’t work. EJP is already doing this.

    It’s kind of a problem also. The situation happened this week when the Proquest research platform was experiencing connectivity issue and performed a temporary maintenance. Because Proquest fulltext links are direct linking, the user was not…

    104 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. The publication date filter is currently designed to allow filtering within the last 100 years, insufficient to finding U.S. primary sources

    The publication date filter is currently designed to allow filtering within the last 100 years. This is insufficient when trying to limit results to find primary source documents, e.g., related to the U.S. Civil War, 1861-1865.

    30 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Fix the date issue when searching books.

    Currently, if you search for books within a time frame, e.g. last five years, you will also get books that were published outside the date range, e.g. 1980. This is a serious problem for students needing to be current, yet having to sift through older material to find newer material. This is not an issue with journal articles.

    12 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Provide the ability to separate books and ebooks when searching.

    Currently, we cannot search print books only. We can separate ebooks/books if we want ebooks only be either selecting the full text limiter or the electronic books subject limiter. However, we can't do the same for print (hard copy books).

    409 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Add search history and allow searching with sets from the search history

    Filter options and relevance ranking is one way to search, explore and discover, but it has limitations. To combine previous searches is standard in all kind of bibliographic and full text databases and would be a true enhancement. Most professional information specialists lack confident in search systems that only rely on filter and relevance ranking. Give us boolean search using sets from the search history!

    137 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Exclude Content Type Newspaper Article should include Online Newspaper Content

    The Newspaper facet in Summon should also include/exclude online content from newspapers. Online newspaper content is currently coded as a Web Resources

    If you do a search for "Devos education" with newspaper articles excluded, 25 of the first 30 citations are from:

    Washington Post - Blogs

    Washington Post (Online)

    New York Times (Online)

    53 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Don't limit search results to 200 items

    Don't limit search results to 200 items. Many students use Summon as part of their literature review strategy to gather information for dissertations. Removing the limit of only 200 results being returned would allow users to get a far more accurate picture of what is available to them from the literature they are reviewing.

    39 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Summon results not displaying custom coverage dates

    On Summon results, show custom coverage dates next to links so researchers know what they should have access to before clicking on an e-Resource. The EJP seems to do this. Without this feature this is causing much frustration and confusion for users.

    91 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Add visibilty of local notes to item detail view

    Many libraries add additional notes to MARC records to enhance the findability of items and relevance of search results (e.g., a ToC or chapter listing when not already part of the record). Make these visable to the user.

    12 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    This functionality has been added. To turn on public notes, go to the Admin Console under Settings > Search Results. At the bottom, there are options to “Display eResource Public Notes” and “Display eResource Location Notes”. Change the setting from Default to Custom and set the option to Yes, then scroll to the bottom of the page and click Save.

  17. Add public note text to Summon results

    Display public note text onSummon results to show users access restrictions or special instructions that users should be aware of before clicking on an eResource link. This same info on the preview pane may be an option.

    106 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Integrate LibGuides Database A-Z list into Summon search

    We add all our databases and library resources as Best Bets so that users can find them when they search Summon. This doesn't work particularly well as the Best Bets search and display functionality is minimal.

    We also maintain a complete Database A-Z list in LibGuides. It would save staff time and provide a better user experience if these could be indexed in Summon using the LibGuides API (as our LibGuides are indexed in Summon), instead of relying on Best Bets which isn't suited to this task.

    104 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Make citation formats customisable

    We would like to be able to customise the Harvard citation format to our house style, and to add custom citation formats to the list.

    30 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Bring back the "preview" visible on hovering over the title

    Our users really miss being able to see the preview in the right-hand pane when they hover over the title in their search results. Please bring it back, or last make this optional!

    25 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base