Overhaul Insight Analytics
I would like to see a complete overhaul of Insight.
It is becoming increasingly difficult to develop business cases for justifying work within CampusM without the statistical evidence to show usage, especially for AEK development.
Whether it is:
https://logentries.com/insights/mobile-app-monitoring/
Or:
http://www.google.co.uk/analytics/
etc.
We need to know what users are doing as fine grained as possible. This help show our product owners the value in AEK development. At the moment we can only show that people use the app in general. Not where they came from and where they want to. What screen they stayed on etc. In general, it is not just AEK development other parts of the app are difficult to track.
Furthermore, I would like to see increased ability to export user data to own our statistical packages for graphing and so on.
I honestly believe a serious amount of resource should be dedicated to overhauling this service. Everyone from stakeholders, product owners, users and developers would benefit.
Thanks,
Liam Benentt
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Liam Bennett commented
campusM doesn't currently record which profile the user registered for initially, they only store a list of which profiles the user has been into. If a user logs in as a university member and then switches to the guest profile, they would count as registered for both profiles. I believe that's why the App Manager doesn't provide profile-specific registrations data.
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iLancaster commented
Hi,
We currently have the ability to see all registrations of the app:
https://appmanager.ombiel.com/insight/#section=new-users&dates=27+February+2012+-+18+September+2016But when we choose a profile, the stats do not change.
Are we able to have some data on app registrations, specific to profiles?
Thanks,
Alice -
Simon Martin commented
+1 for the real-time data component in @Sam's comment. If not real-time then at least hourly
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Sam commented
We would like to see 'real-time' data (updated at least daily), in particular hits for functions such as timetables by day / hour / minute / second.