Allow patrons to manage email notification preferences by themselves
As a consortium serving more than 200,000 patrons, we request that Primo My Account include a self-service “Notification Preferences” section allowing patrons to select or deselect specific categories of library emails (e.g., courtesy letter, availability letter...), with clear distinction between mandatory and optional notices. This would improve user experience, reduce unnecessary email volume, enhance deliverability of critical communications, and support environmental sustainability by limiting avoidable large-scale email traffic across the consortium.
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Sylvain Courret
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