In Primo NDE, the browser tab title (the HTML <title> element) for many pages uses the same label as the top menu, e.g., ILL request forms, Citation Linker, Collection Discovery, Purchase request form.

Screenshot with label codes toggled on to demonstrate the same label used for different functions

This means that the title in the tab cannot be independently customised to act consistently with other areas of Primo (search and my library account where separate labels can be managed). This creates issues:

Usability:

• Users with many collection discovery tabs open cannot distinguish which collection is in each tab. Users sharing a link to a featured collection (where the tab title is automatically used for the link name. e.g. pasting a URL into a Word document, email, or Teams) must edit the link to match the collection’s name or risk confusing the recipient.

Confusion as to why the tab titles appear differently in search and my library pages compared to these other pages.

• Branding & Clarity: Institutions cannot reflect their institutional names in the tab titles on these pages, which confuses users and reduces trust.

When links are shared to different collections, the link name is always identical and cannot feature the institution’s name. e.g. Featured collections vs Aboriginal and Torres Strait Islander Collection | Bond University
Screenshot showing that the collection name could be used in the tab title.

When a link to the blank ILL form or purchase request form is shared via email, it appears with whatever is in the top menu, rather than Purchase request | Institution Name unless the link is edited before sending. E.g. Purchase request vs Purchase request | University of XYZ.
For users affiliated with multiple institutions, this can also be confusing, as it is unclear which institution the link pertains to.

Affected pages

The <title> element uses the same label as the main menu option for:

• Collection Discovery (Highest priority for SEO and collection promotion) – it does append the query for search within collections, but being able to include the collection name and institution would be better
• Fetch Items (Citation Linker)
• ILL request
• Purchase request
• Newspapers search
• Journal search
• Browse search
• Database search
• Tags
• Research Assistant
• Authority Search

June 2025 release notes included:

“NDE UI - Enhanced Customization and Branding Options
Support Existing Header Labels – The NDE UI now supports the codes used to customize and translate the page titles in the browser.”
While this was an improvement, the flexibility to insert institutional names is not supported for the pages listed above. If the institution name is hard-coded into the relevant label, it also appears in the menu.

Related CERV enhancement request: https://enhancements.exlibrisusers.org/ideas/PENH-I-28463