Description:
This request is being submitted at the direction of the support team, although it addresses a critical flaw in core functionality, not a new enhancement or feature.

The flaw exists in Primo VE and Support will not confirm that the flaw will not be carried over into the Next Discovery Experience (NDE).

Problem:
Primo VE effectively ignores the configurations for holdings field display when an item is moved to a temporary location. Only the default holdings statement automatically generated from the item records is displayed. Due to other known issues, this auto-generated statement presents potentially inaccurate information to library patrons.

Expected Outcome:
The core function of a discovery system is to accurately reflect the library's holdings. We expect configurations for metadata display to apply to all items, regardless of whether they are in a temporary or permanent location. The launch of the NDE presents the ideal opportunity to correct this long-standing flaw, ensuring the new product is built correctly from the start and can offer a more reliable user experience than competing discovery platforms.

References:

Support Ticket: 07849390 (original) / 07956870 (cloned) - Inconsistent Holdings Display Configuration in Primo VE - Permanent vs. Temporary Locations

Configuration Documentation: https://knowledge.exlibrisgroup.com/Primo/Product_Documentation/020Primo_VE/Primo_VE_(English)/080Configuring_Delivery_Services_for_Primo_VE/Configuring_Holdings_Display_Fields_for_Primo_VE