Several items in a single request
In the current context of global health crisis and containment, many of our libraries can only offer Click&Collect service for physical documentation access. Then, it seems critical to make the request service evolve in Primo (and Alma for the tracking).
Indeed, a reader who wants to request several documents must do so one by one from the bibliographic record by selecting the "pickup location", possibly a "start date", an "end date" and a "comment".
Couldn't you consider the possibility of creating a basket and then being able to request the entire basket at once?
Thanks
This new demand could also help to resolve this existing demand:
https://ideas.exlibrisgroup.com/forums/308176-primo/suggestions/35709595-option-to-request-multiple-volumes
STEPHANE BROSSARD
shared this idea
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Beth Juhl
commented
This would be so helpful - patrons do not understand why bulk requesting is not available. Imagine the papers of John Quincy Adams - that's dozens of volumes and the patron had to request them one-by-one.
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Peta Hopkins commented
I'd like to see this functionality extended to batch submission of resource sharing requests too. So important for researchers/higher degree research students who are submitting many requests.
It would need some thinking through that the type of request that should be created in Alma would depend on whether it is determined to be a hold request or digital copy request or physical resource sharing request. Quite complex.