In the current context of global health crisis and containment, many of our libraries can only offer Click&Collect service for physical documentation access. Then, it seems critical to make the request service evolve in Primo (and Alma for the tracking).
Indeed, a reader who wants to request several documents must do so one by one from the bibliographic record by selecting the "pickup location", possibly a "start date", an "end date" and a "comment".
Couldn't you consider the possibility of creating a basket and then being able to request the entire basket at once?
Thanks

This new demand could also help to resolve this existing demand:
https://ideas.exlibrisgroup.com/forums/308176-primo/suggestions/35709595-option-to-request-multiple-volumes