5 results found

1. Request an item belonging to a bibliographic record for which an item is already on loan to the requesting patron

   Hi,
   We have dedicated librarians working on digitizations, and sometimes the item they have on loan and like to scan is not suitable for the digitzation process (notes, underlining etc).
   They would then like to request another item. This request will be rejected in Alma due to policy. An item can not be requested when you already have a an item from the same bib record on loan. They would, of course, like to keep the original item on loan until they have checked if other items are more suitable.

   You are able to request if the items have different policy (enablerequestduringloanfordifferentpolicy value is true in the Customer Parameters Mapping Table), or if the items are differentiated from one another using the description field https://knowledge.exlibrisgroup.com/Alma/Knowledge_Articles/Configuring_Alma_to_Allow_Multiple_Requests_on_A_Title.

   This is not the solution for us.

   We would like an additional option to these two under Block preferences in Alma:

   24 Item of the same title is already on loan for this patron. Parallel loan is prohibited. Actions= Override by operator

   25 An item of the same title was recently loaned to this patron. Actions= Override by operator

   ?? Item of the same title is already on loan for this patron. Request is prohibited. Actions= Override by operator

   Hi,
   We have dedicated librarians working on digitizations, and sometimes the item they have on loan and like to scan is not suitable for the digitzation process (notes, underlining etc).
   They would then like to request another item. This request will be rejected in Alma due to policy. An item can not be requested when you already have a an item from the same bib record on loan. They would, of course, like to keep the original item on loan until they have checked if other items are more suitable.

   You are able to request if the items have different… more

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   Already Supported  ·  AdminMoshe Shechter (Alma Senior Product Manager, Ex Libris) responded

   It is possible to enable overriding the 'Patron has active loan for selected item' block ,see https://www.screencast.com/t/OwIsOHpia0fm. This option is requires a privilege to be turned on in the roles. Turning on this privilege can be done by EXL support.

2. Allow configuration of which columns are in the the Print Slip Report

   For institutions that handle a large number of Patron Physical Item, and other request types dealing with their physical inventory, the Print Slip Report available under Fulfilment>Resource Requests> Pick from Shelf is a crucial workflow tool.

   However the report output is inflexible, including columns which are irrelevant to many customers and which require hiding/deletion in Excel formats before being printed for onward process by library staff.

   It would be a huge improvement to be able to configure the columns that go into this report to ensure that only the key ones are downloaded for each circulation desk's pick from shelf lists.

   NB The Print Slip Report is somewhat unusual in Alma in that most functional areas have Excel downloads of data from the User Interface which can be configured column-by-column, however the Print Slip Report has no User Interface equivalent display which makes the lack of configuration particularly awkward for the workflow - i.e. it is the ONLY place we can access this vital request-by request, holding-by-holding, barcode-level, service information.

   For institutions that handle a large number of Patron Physical Item, and other request types dealing with their physical inventory, the Print Slip Report available under Fulfilment>Resource Requests> Pick from Shelf is a crucial workflow tool.

   However the report output is inflexible, including columns which are irrelevant to many customers and which require hiding/deletion in Excel formats before being printed for onward process by library staff.

   It would be a huge improvement to be able to configure the columns that go into this report to ensure that only the key ones are downloaded for each circulation desk's pick from shelf… more

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   Already Supported  ·  AdminMoshe Shechter (Alma Senior Product Manager, Ex Libris) responded

   There's a great cloud app posted by the folks from University of St.Gallen, see - https://developers.exlibrisgroup.com/appcenter/print-slip-report/

3. Allow patrons to renew the due date of their item, if a request on title level exists, but their copy is not the recalled one

   Please offer the option to configure physical item requests in a way that ONLY the recalled copy is blocked from being renewed.
   All other patrons who have loaned a copy should be able to renew their due dates according to the maximum renew period.

   Our institution offers patrons to place requests on borrowed media on title level. ALMA sets the copy with the earliest loan date to the renew status "recalled". Until this - or any other copy - has been returned, ALL other copies of the title cannot be renewed and therefore have to be returned to the library.

   Since we offer titles with multiple copies for large university courses that are needed for several months, it is a great problem for our students, if they are ALL blocked from renewing their copies, although only ONE copy is needed elsewhere.

   Please offer the option to configure physical item requests in a way that ONLY the recalled copy is blocked from being renewed.
   All other patrons who have loaned a copy should be able to renew their due dates according to the maximum renew period.

   Our institution offers patrons to place requests on borrowed media on title level. ALMA sets the copy with the earliest loan date to the renew status "recalled". Until this - or any other copy - has been returned, ALL other copies of the title cannot be renewed and therefore have to be returned to the library.

   … more

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   Already Supported  ·  AdminMoshe Shechter (Alma Senior Product Manager, Ex Libris) responded

   In the Fulfillment Configuration, the Block Preferences menu allows setting how the ‘Not Renewable – Item has Request(s)’ block will work. If set to ‘Handle Automatically’ then only the recalled loan will not be allowed for renew.

4. Print slips for requests should have copyable Request IDs

   Our fulfillment staff are alarmed at the amount of paper that requests (both digitization and physical) generates in the form of print slips. We're always looking for ways to minimize our impact on the environment.

   They were able to work out a largely digital-only workflow by "printing" the request slips to PDF and using a laptop on a cart to retrieve the physical items. But they are stuck on having to enter the Request ID into Alma.

   Barcode scanners won't scan the barcode for the Request ID from the computer monitor, and even though the Request ID field looks like a regular field, the number is actually part of the barcode image rather than the regular text that appears in the rest of the print slip.

   So right now, staff have to either type in the request ID from the print slip into Alma manually (introducing the possibility of typos), or run OCR on the print slip using Adobe Acrobat or other OCR software so that they can then copy the Request ID from the newly-created document.

   It would therefore be much more usable if the Request ID was just a regular text field on the print slip that staff could copy into Alma. Even if it duplicates the Request ID that appears on the barcode image, that would be a great improvement.

   Our fulfillment staff are alarmed at the amount of paper that requests (both digitization and physical) generates in the form of print slips. We're always looking for ways to minimize our impact on the environment.

   They were able to work out a largely digital-only workflow by "printing" the request slips to PDF and using a laptop on a cart to retrieve the physical items. But they are stuck on having to enter the Request ID into Alma.

   Barcode scanners won't scan the barcode for the Request ID from the computer monitor, and even though the Request ID field looks like… more

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   Already Supported  ·  AdminNoam Fass (Product Manager, Ex Libris) responded

   Dear community, this idea can be supported with existing Alma functionality, to learn more please review the comments associated with this Idea.

   Alma product management.

5. Allow Requesting several copies of the same volume of a title at once, by means of holding level request

   We have title level requests, but in titles with several volumes, the request level comes down to de copy/item which needs the description.
   If the call nr. is different for de different volumes, the holding level of the request, instead of the copy level, would allow patrons to pick the first copy of the volume available, not the one chosen from the list when they all are checked out.
   We have bch configuration expecting this to be solved.

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