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Alma

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3 results found

  1. Support Microsoft Edge for Alma

    According to documentation (https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/010Getting_Started/050Alma_User_Interface_–_General_Information/010Browser_Requirements), Ex Libris does not support Microsoft Edge for Alma.
    The use of Edge is growing and should be considered a major browser, and therefore supported.

    3 votes
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    Already Supported  ·  0 comments  ·  Other  ·  Admin →
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  2. Have a pop-up when you log in to Alma that tells you your current location

    My team split their time between acquisitions/cataloguing and our circulation desk. They often complain that they forgot to change their location. We would like a pop up that appears as soon as you log in to Alma saying " Your current location is (e.g.) Acqs Dept - would you like to change it?"

    1 vote
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  3. Online chat details and history

    The online chat in Alma, is very useful and efficient, it's a shame, though, that the chat is not documented, and when a case is opened after the chat is closed, even the subject of the chat does not appear there. Only when support agent, actively writes a case, when it's too complicated issue for a chat, that the chat details appears. This problem might prevent customers from using the chat.

    1 vote
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