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103 results found

  1. Hide Renew option when Patron Mediated Renewal is Rejected (Borrowing Requests)

    We use Alma Resource Sharing and have Primo VE. We want to use the Patron Mediated Renewal workflow for Borrowing requests. This means that users will be able to request Renewal of their interlibrary loans via their My Library Account in Primo.

    Whilst testing the workflow we found that when users request a renewal and the partner library rejects the renewal, after notifying the patron via email, the Renew option reappears in My Library Account against the loan. This was confirmed by Ex Libris as expected behaviour in our SalesForce ticket #00827864.

    This is misleading when the user has already…

    9 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  2. Pin metadata editor toolbar when scrolling

    Our catalogers would like the metadata toolbar (file-edit-tools) to remain at the top of the bib record so that they do not have to use the far right scroll bar to scroll up and 'uncover' it. This seems to happen when they have been working with a holding and then return to the bib. It would be great not to need that extra step.

    9 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  3. RS sharing partner list

    Being a library staff member, having role "Resource Sharing Partners Manager", I'm able to obtain a list of resource sharing partners, also including addresses and other important information which may affect RS workflows or communication.

    Having that list at hand, I can regularly check and correct RS partner records, if necessary.

    9 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  4. An in process/holding status in Resource sharing lending

    We would like to see a status called 'In Process' created for Lending.

    There are often times when you need to contact a requesting library to confirm details. However as there is no applicable status to change the request to it risks being worked on by another individual if we leave it in unassigned.

    We could assign the item to ourselves however, if someone else receives the response or if the staff member concerned is away then the request gets held up longer because its not accessible. Ultimately you end up with double handling and it becomes a very inefficient…

    9 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  5. Convert a lending request into a borrowing request.

    We can easily convert a borrowing request into a lending request, the other way around is impossible without losing all information about the lender.

    As we supply libraries with material from other libraries we now have to manage the request in both Lending and Borrowing.

    9 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  6. Enable a user to upload a snip or screenshot to the resource sharing request form

    When placing a resource sharing request, our users sometimes wish to attach a screenshot or snip to give us additional information about their requested item. Could this ability be added to the resource sharing form please.

    9 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  7. Modify the renew request reject note sent to partner for lending request

    When a resource sharing lending request receives a renew request and is rejected, the following note is sent to the partner “Note: Cannot be renewed, maximum renew date DD/MM/YYYY HH:MM:SS AEST was exceeded.” This note is confusing to the partner as the maximum renew date in the note is the date which the request was processed not the due date. In addition, the note implies the renew date of the loan has passed the allowed time, however the renew date has not been exceeded. The note could be improved by simplifying it to say “Cannot be renewed, maximum loan period…

    9 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  8. Provide the ability to sort the order of Resource Sharing Requests and General Electronic Services requests.

    Right now he tables which control the orders of requests in the Get It Window are currently not "interdisciplinary", which means that it is possible to sort the order of all General Electronic Services among themselves, all Online Service, etc. But it is not possible to control the complete sorting of services in the ViewIt or GetIt. Would be nice to sort together.

    9 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  9. Facilitate entry of data into the resource sharing form from an external source

    Recent user experience testing for our resource sharing service indicated users would like a way to easily paste in data from other websites into the resource sharing form. For example, they would like to harvest the data easily from Google Scholar or another database and enter this into the form without manually copying and pasting each piece of data from one website into the webform. One way this could be accomplished is using a browser extension similar to Leganto's Cite It. When they find a resource they would like to request, this browser extension could harvest the required data. The…

    8 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  10. Clearer displays for different types of Borrowing Requests

    Borrowing Requests could use some greater detail and variability in the information fields that display when viewing them in the overall list of current requests. For example, in Borrowing Requests for book chapters (typically "digital format" requests for items with a "book" type), the "Chapter Title" field is hidden in the "Other details" tab; this field would be more immediately visible and helpful to staff if it displayed alongside other standard fields (ex: MMS ID, External Identifier, Partner, Requested Format, etc.) before clicking into "Other details". In addition, when a request specifies an article from a journal, the request's title…

    8 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  11. RS Borrowing External Resource Search

    We would like to be able to perform Advanced Searches on our External Resources (from the RS Borrowing screen) and not just keyword searches. Alternatively, we would like to define the default search as 'Contains Keywords' instead of 'Contains Phrase'. This would make our searches more accurate.

    8 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  12. Query to patron letter: add the publication date for Document delivery requests

    We’d like to display the publication date in the Query to patron letter also for DD requests. Now we can display the date in the letter only for ILL requests.

    8 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  13. Automatic selection of "Complete the request" when shipping Lending Digital requests

    For Lending Digital requests, could the "Complete the request" be automatically selected when we ship an item (or maybe the recent choice remembered) – so we don't have to select it each time we supply an item?

    8 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  14. Resource Sharing Borrowing Requests back button

    For some reason the Resource Sharing Borrowing Requests screen does not have a back button or a method of clearing the search. Even if you quick link the screen the link takes you to the search you have just done. It would be extremely useful to have a back button or a method of clearing the search.

    8 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  15. Display user's loan due date in borrowing request screen

    When a user who has an interlibrary loan requests a renewal of the item, staff need to check both the due date that the partner library has set, and the current due date of the loan on the user's record. This is because we can sometimes extend the due date of the loan without requesting a renewal from the partner library, since the loan due date will still be within the due date that the partner has given us. To do this check, staff need to view the borrowing request (to see the partner library's due date) as well as…

    8 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  16. Conditional Status and Email Message for Non-ISO Partners

    We would like for to be able to send Conditional Messages by Email and for the Request Status to automatically change to Conditional when working with Non-ISO partners: see Jan. 2019 Release for ISO partners

    7 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  17. Autocomplete Alma Resource Sharing form with a DOI

    When a user enters a DOI into the Alma Resource Sharing form we would like to see the form use the DOI to auto-populate the rest of the metadata for the user.
    This is a functionality we have had our users requesting.

    7 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  18. Adding notes when rejecting a Resource Sharing partner

    There are two places within Alma where it is possible to reject a Resource Sharing partner - in one place, the internal note is added to the Notes tab of the request; in the other, it isn't.

    We would expect the same action to have the same effect in both places - the fact it doesn't forces the workflow into a less optimal route.

    7 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  19. Display name of resource sharing partner on Requests page in My Account

    On the "Requests" page in "My Account," for resource sharing requests, display the name of the resource sharing partner once the request has reached the "Shipped Physically" stage. Currently, the "My Account" screen does not indicate the name of the institution that is lending the item (see a screen capture: http://screencast.com/t/aovDseh1). Faculty have requested that the name of the institution be visible in My Account so that they would have an indication of how long it might take for an item to arrive (based on geographic distance).

    Ex Libris confirmed via Salesforce case #00221339 that this change would require…

    7 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  20. Is there anyway the view of the partners list can be lengthend? at the moment it is set to 20, can it be set to 100+ (we use nearly 200)

    Is there anyway the view of the partners list can be lengthend? at the moment it is set to 20, can it be set to 100+ (we use nearly 200)

    7 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

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