Alma
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50 results found
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Ability to Configure Borrowing Requests Status in Primo
The status of borrowing requests is displayed in the user's account (MyLibrary) in Primo. The statuses are not very user-friendly as they are the Alma statuses that are meant for staff. For example, "Locate failed" is quite disturbing for a user to see when checking the status of their resource sharing borrowing request.
We have been told that these values are in a hidden table in Alma and cannot be translated. We would like to be able to configure this table, or be able to map these statuses in a better way.
220 votes -
Simultaneously reject and complete lending requests
When we digitally ship a lending request, we have the option to tick a box to simultaneously complete the request and remove it from the active worklist.
However, if we reject a lending request, there is no option to complete the request at the same time. We have to do an additional workflow step to complete rejected requests and remove them from the active list.
To solve this issue, a "Complete the request" checkbox should be added to the Reject Request dialog, allowing us to simultaneously reject and complete a lending request.
24 votes -
Alternative process for resource sharing borrowing requests rejected by last partner on rota
This idea is copied from ners request 4995 proposed solution which didn't make the cut-off in the second round of voting.
When a resource sharing borrowing request is rejected by the last partner on the rota the request is automatically cancelled. The proposed solution would mean the request isn't cancelled and then staff can add new partners to the rota or decide to cancel the request if there are no other options for fulfilling the request.
Proposed solution:
A workflow profile option will enable determining whether a rejected request (on the borrower side) will be considered automatically cancelled. Currently, the…107 votes -
Lending request can go wrong too easily
As it is now when one is doing more lending request it is too easy to make a mistake. When you chose Ship suddenly we cannot see which document that you are shipping so one can easily believe and chosing a barcode that doesn't belong to that post goes just as swiftly as the one you should have chosen. It is no way of seeing that things have gone terribly wrong.
Then when you try to ship the other using the right barcode that doesn't go and NOW you see something is WRONG, and you have 2 faults in stead…
15 votesSee comment by Asaf Kline
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Automatic transfer of the RS borrowing request cancellation note
Functionality wanted: Cancellation notes in Resource Sharing Borrowing Requests to be transferred to the resource Notes tab automatically.
Currently, cancellation notes in Resource Sharing Borrowing Requests don’t get transferred to the resource Notes tab automatically. However, since it is used in cancellation notification emails for users, ILL staffs should be able to have access to the same information the users see. This is necessary as it will help ILL staffs address user inquiries about the cancellation in a timelier manner when they come up. Otherwise it will take ILL staffs minutes to go through all the related materials before finally…
25 votesThe cancelation reason and cancelation note are included on the resource sharing request history tab as of the April 2019 release. See https://knowledge.exlibrisgroup.com/Alma/Release_Notes/010_2019/Alma_2019_Release_Notes?mon=201904BASE
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Resource Sharing Borrowing Recalled Item Due Time
When Recalling a Loaned Borrowing Item, there is a Due Date but not a Due Time, as a result, the system enters the Due Time as the time the recall was placed and not the library's closing time.
Pls. let us know what the solution is.
In order to enter the correct Due Time, we have to go into Fulfillment and Change the Date - which sends a second letter to the patron.
It would be very helpful if the Recall screen also allows the Due Time.
6 votesAs of the March 2019 release, the due date for recalling borrowing requests is updated to the last closing hour of the library. See https://knowledge.exlibrisgroup.com/Alma/Release_Notes/010_2019/Alma_2019_Release_Notes?mon=201903BASE
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Add an "automatically print slip" toggle to the Resource Sharing Receiving Items page
For campuses that have a library that is also a Resource Sharing library, we could use a toggle switch to automatically print hold shelf slips when we receive items. Because Resource Sharing libraries do not require an extra scan at "scan in items", this would help speed up our workflow.
27 votes -
Adding "Level of Service" to Resource Sharing Borrowing/Lending Request Facet
Currently, when placing a Resource Sharing Requests (both Borrowing and Lending), clients are able to select a "Level of Service" e.g. Core, Rush, Express. The Borrowing/Supplying library will then base on this level of service to prioritize the workload. At the moment, Level of Service is not available as a facet for filtering in Alma. The impact is that library staff need to go through every requests to find out what level of service the client has requested. When the Borrowing and Lending Request list contains hundreds of requests, this task is impractical and defeat the purpose of having "level…
46 votes -
Change default of Automatic Print Slip from No to Yes in Alma RS
When we are processing Lending Requests, we prefer to send the Shipping Slip with every item we loan/email. The information on the slips helps the requesting library to receive the item as it has their External Identifier, their address details, information regarding their request etc.
We would like to have the Automatic Print Slip default change from No to Yes. Can it be made as a default of Yes?
14 votes -
Payment of requests in Resource Sharing
It would be great to have the facility to assign a fund code and encumbrance against resource sharing requests in the same way you do in acquisitions . Then when you receive your invoice from the supplier the amount charged/paid could then be reflected as a negative encumbrance against the assigned fund code.
14 votes
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