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  1. Manage Item Returns: Send one Return Receipt Letter can be aggregated like the overdue notices.

    6 votes
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    0 comments  ·  Alma » Fulfillment - General  ·  Admin →
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    NTU LIB supported this idea  · 

  2. Prevent change of due-date when the item is under the recalled status.

    228 votes
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    5 comments  ·  Alma » Fulfillment - General  ·  Admin →
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  3. Allow each items’ request policy with specific parameters (location, keyword etc.) to be excluded from the title-level request policy

    83 votes
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    4 comments  ·  Alma » Fulfillment - Requests  ·  Admin →
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    NTU LIB commented  · 

    Yes, we have try to set up 'No Requesting from available holding' for the The Fulfillment Unit of generalrequest,but that would also enable the general items to be requestable even though there are available items in other locations. This affects our general request policy.

    However,we try to set up 'No Requesting' due to our request policy, and set up 'Allow for pickup anywhere regardless of availability' in the 'On Shelf Request Policy' for locations of RS item. This results in the situation when items with multiple copies and identical call number exist both at open-stack library and ASRS, the No requesting policy takes precedence over everything else even if ASRS items are set as requestable.

    I think is caused due to ' This will work only if all holding records belong to fulfillment units with identical On Shelf Request Policies. If some holdings belong to FU with "No requesting from available holding" and others belong to FU with "No requesting", a title level request will pick the stronger of the two policies (which is "No requesting").'

    For more details see here:
    https://knowledge.exlibrisgroup.com/Alma/Knowledge_Articles/No_requesting_from_available_holding

    NTU LIB supported this idea  · 

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