Skip to content

Rialto

Your feedback matters to us. Help us improve Rialto by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

40 results found

  1. Allow order template to be applied at selection stage rather than in cart

    Option to add order template at item selection stage to enable users to fill up their cart with multiple items and check out just once per session. Currently a template can only be added once an item is within the cart; meaning a user must remember each item's requirements and apply the correct template if they have a full cart of items, or have to check each item out individually.

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ordering  ·  Admin →

    Hello, 

    This idea is being closed as part of our annual clean-up process (criteria for closure: older than 12 month, fewer than 10 votes). If you would like to reopen this idea, please contact Heidi Whitehead (Heidi.whitehead@clarivate.com) and she can reopen your idea for future consideration. We appreciate your feedback and encourage you to continue to participate in the Ideas Exchange process. 

    Best, 

    Heidi Whitehead

    Rialto Product Manager

  2. Include Call Number / Classification information on Orders Awaiting Approval records

    The appropriate location for physical materials in our library is dependent on the call number. Our selectors don't know the breakdown, and by the time an offer is awaiting approval, the call number/classification information isn't listed in the task list; an approver would have to go back to the Title in the Market to get that relevant information. We'd like the call number/classification information in the brief results on the Orders Awaiting Approval page to avoid this extra step.

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ordering  ·  Admin →

    Hello, 

    This idea is being closed as part of our annual clean-up process (criteria for closure: older than 12 month, fewer than 10 votes). If you would like to reopen this idea, please contact Heidi Whitehead (Heidi.whitehead@clarivate.com) and she can reopen your idea for future consideration. We appreciate your feedback and encourage you to continue to participate in the Ideas Exchange process. 

    Best, 

    Heidi Whitehead

    Rialto Product Manager

  3. Add a facet to the order history filters to filter by reporting codes.

    Add a facet to the order history filters to filter by reporting codes.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ordering  ·  Admin →

    Hello, 

    This idea is being closed as part of our annual clean-up process (criteria for closure: older than 12 month, fewer than 10 votes). If you would like to reopen this idea, please contact Heidi Whitehead (Heidi.whitehead@clarivate.com) and she can reopen your idea for future consideration. We appreciate your feedback and encourage you to continue to participate in the Ideas Exchange process. 

    Best, 

    Heidi Whitehead

    Rialto Product Manager

  4. Improve matching between format of order and format of bibs in Network Zone

    Matching routines between Rialto and Alma focus on the ISBN as a match point, primarily using 020$a and 020$z, but also using 775$z and 776$z. When a Rialto institution is in a consortium using a Network Zone, and the NZ is configured as the repository for records to be added, this match method may result in false matches between records of different formats.

    For example, a title selected in Rialto for a one-time print book purchase may be matched on a bibliographic record for the electronic version based on the ISBN found in a 776$z. The 776 field identifies an…

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ordering  ·  Admin →

    The Rialto team has reviewed this idea but at this time it does not align with our roadmap initiatives. We appreciate your feedback and encourage you to continue to participate in the Ideas Exchange process.

    Best,

    Amy Copeland

    Senior Product Manager

  5. Allow Split Funding

    Please allow us to select multiple funds per purchase order. Our selectors often share costs on purchases. We currently have to place the order on one fund, then edit to split funds after purchase, but sometimes when funding is too low we aren't able to do this.

    21 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Ordering  ·  Admin →

    The Rialto team has reviewed this idea but at this time it does not align with our roadmap initiatives. We appreciate your feedback and encourage you to continue to participate in the Ideas Exchange process.

    Best,

    Amy Copeland

    Senior Product Manager

  6. Ability to order ebook collections

    We can only order single-title ebooks and would like to be able to search, select, and order ebook collections.

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Ordering  ·  Admin →

    The Rialto team has reviewed this idea but at this time it does not align with our roadmap initiatives. We appreciate your feedback and encourage you to continue to participate in the Ideas Exchange process. 

    Best, 

    Heidi Whitehead

    Rialto Product Manager

  7. Add to facet the shipped to customer order status

    It would be useful to filter to the "Shipped to Customer" order status when viewing the order history search results. Right now, I need to click on each record to view the shipped info.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ordering  ·  Admin →

    This idea is being closed as part of our annual clean-up process (criteria for closure: older than 12 month, fewer than 10 votes). If you would like to reopen this idea, please contact Amy Copeland (amy.copeland@clarivate.com) and she can reopen your idea for future consideration. We appreciate your feedback and encourage you to continue to participate in the Ideas Exchange process.

    Best,

    Rialto Product Management

  8. Field tag: "Part of Series" - change to - "SERIES:"

    Title Details --> Details --> RE-WORD: "Part of a series" to SERIES: we scan title info and check for series info and the series does not stand out as prominently as it could.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Closed  ·  1 comment  ·  Ordering  ·  Admin →
  9. Have the amount listed as "freight" on PDF invoices map to "shipping" by default instead of "overhead." This would be clearer for Analytics.

    Have the amount listed as "freight" on PDF invoices map to "shipping" by default instead of "overhead." This would be clearer for Analytics.

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ordering  ·  Admin →

    Hello, 

    This idea is being closed as part of our annual clean-up process (criteria for closure: older than 12 month, fewer than 10 votes). If you would like to reopen this idea, please contact Heidi Whitehead (Heidi.whitehead@clarivate.com) and she can reopen your idea for future consideration. We appreciate your feedback and encourage you to continue to participate in the Ideas Exchange process. 

    Best, 

    Heidi Whitehead

    Rialto Product Manager

  10. Add DDA Orders to Order History

    Please add triggered DDA purchases to Order History.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ordering  ·  Admin →

    Hello, 

    This idea is being closed as part of our annual clean-up process (criteria for closure: older than 12 month, fewer than 10 votes). If you would like to reopen this idea, please contact Heidi Whitehead (Heidi.whitehead@clarivate.com) and she can reopen your idea for future consideration. We appreciate your feedback and encourage you to continue to participate in the Ideas Exchange process. 

    Best, 

    Heidi Whitehead

    Rialto Product Manager

  11. Unassign Order in "Orders Awaiting Approval" when the whom the title is assigned is unavailable.

    As a manager, I would like to be able to "unassign" orders that are assigned to staff. If there is a question with an order which stops the processing of it, and the staff person becomes unavailable, no one else can "Approve" the order. Currently it appears that only person who the title is assigned can unassign the order, is the person whom it is assigned.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Ordering  ·  Admin →

    This idea is being closed as part of our annual clean-up process (criteria for closure: older than 12 month, fewer than 10 votes). If you would like to reopen this idea, please contact Heidi Whitehead (Heidi.whitehead@clarivate.com) and she can reopen your idea for future consideration. We appreciate your feedback and encourage you to continue to participate in the Ideas Exchange process. 

    Best, 

    Heidi Whitehead

    Rialto Product Manager

  12. Add vendor account information to the EDI file

    Currently, EDI files for Rialto do not include the vendor account information, requiring us to manually enter this information for each invoice. This requires numerous extra clicks in order to close invoices. Per Alma's documentation, this information can be automatically populated using the RFF+API input field. We would like the EDI configuration updated to include this field.

    17 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Ordering  ·  Admin →

    The Rialto team has reviewed this idea but at this time it does not align with our roadmap initiatives. We appreciate your feedback and encourage you to continue to participate in the Ideas Exchange process. 

    Best, 

    Heidi Whitehead

    Rialto Product Manager

  13. Cart Templates - make sorting sticky or create facets in left menu that can be saved

    The "Sort by" function for Cart Templates is not sticky and the only options for sorting are Creation date (the default) and Name. Once you've navigated away it reverts back to Sort by: Creation date. I'd like to see either facets or additional sorting options and to make the sort option sticky.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Ordering  ·  Admin →

    This idea is being closed as part of our annual clean-up process (criteria for closure: older than 12 month, fewer than 10 votes). If you would like to reopen this idea, please contact Amy Copeland (amy.copeland@clarivate.com) and she can reopen your idea for future consideration. We appreciate your feedback and encourage you to continue to participate in the Ideas Exchange process.

    Best,

    Rialto Product Management

  14. Display fund amount in cart and error message if insufficient funds

    Currently, selectors are able to submit orders for approval while using funds with insufficient funds (regardless of the overencumbrance being set to yes, no, or limitless). The selector will not see an error message saying that the funds are insufficient for the title.

    We would like an option for the available funds to be made visible for the approver when they select the fund, with an error message being triggered upon checkout. Alternatively, it shouldn't be possible to send for approval with an insufficient fund

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ordering  ·  Admin →

    Hello,

    This idea is being closed as part of our annual clean-up process (criteria for closure: older than 12 month, fewer than 10 votes). If you would like to reopen this idea, please contact Heidi Whitehead (Heidi.whitehead@clarivate.com) and she can reopen your idea for future consideration. We appreciate your feedback and encourage you to continue to participate in the Ideas Exchange process. 

    Best, 

    Heidi Whitehead

    Rialto Product Manager

  15. Update expected date in Alma

    I'd like the expected date to update in Alma automatically when the publication date is moved and that information is updated in Rialto market place or via an order status report. Also, some sort of criteria added so that an expected date can never be set to occur before a predicted publish date (i.e. to eliminate the overdue order flag in the Alma task widget if the item doesn't arrive within the set acquisitions time frame when the publication date is months away.)

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ordering  ·  Admin →

    Hello, 

    This idea is being closed as part of our annual clean-up process (criteria for closure: older than 12 month, fewer than 10 votes). If you would like to reopen this idea, please contact Heidi Whitehead (Heidi.whitehead@clarivate.com) and she can reopen your idea for future consideration. We appreciate your feedback and encourage you to continue to participate in the Ideas Exchange process. 

    Best, 

    Heidi Whitehead

    Rialto Product Manager

  16. Reporting code selection

    After the March update, we are seeing a drop down with radio buttons for the reporting code field. You must select the reporting code and then click off of the drop down in order for the drop down to disappear. This is not efficient when working through the orders. Since this is new behavior implemented by the Rialto developers, we would like to have the ability to disable this feature and regress back to the original behavior which is being able to select recently used or selecting the code then having the drop down disappear after the selection.

    16 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ordering  ·  Admin →

    The Rialto team has reviewed this idea but at this time it does not align with our roadmap initiatives. We appreciate your feedback and encourage you to continue to participate in the Ideas Exchange process. 

    Best, 

    Heidi Whitehead

    Rialto Product Management

  17. Override call number in Analytics

    We would like the "override call number" to be a value in Analytics so that we can report on any order that has been submitted with an override call number.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Ordering  ·  Admin →

    This idea is being closed as part of our annual clean-up process (criteria for closure: older than 12 month, fewer than 10 votes). If you would like to reopen this idea, please contact Heidi Whitehead (Heidi.whitehead@clarivate.com) and she can reopen your idea for future consideration. We appreciate your feedback and encourage you to continue to participate in the Ideas Exchange process. 

    Best, 

    Heidi Whitehead

    Rialto Product Manager

  18. Ability to configure purchase forms in Alma

    Add the ability to configure the purchase forms used in the cart by selectors.

    At the moment you can change what fields are viewed as default by your institution but they can be reselected by an individual user creating their own view.

    For example we do not use item policy and we do not want all users being able to send notes to vendors from this form.

    16 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ordering  ·  Admin →

    The Rialto team has reviewed this idea but at this time it does not align with our roadmap initiatives. We appreciate your feedback and encourage you to continue to participate in the Ideas Exchange process. 

    Best, 

    Heidi Whitehead

    Rialto Product Management

  19. Add a button/method to have Rialto follow-up on an existing order without having to submit a case with support.

    Primarily thinking of items that have not been filled after a reasonable amount of time and do not have any updates (i.e. claimed from publisher, not yet published, not yet activated, etc) if there was a button to ask Rialto to provide a status update, this would be great.

    79 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Ordering  ·  Admin →

    The Rialto team has reviewed this idea but at this time it does not align with our roadmap initiatives. We appreciate your feedback and encourage you to continue to participate in the Ideas Exchange process.

    Best,

    Amy Copeland

    Senior Product Manager

  20. Cart Templates--Approval search

    Templates are searchable when ordering titles but they are not searchable once in the approval queue. For instances where a template would be useful and there are many templates to search through it would be great to be able to search the templates in the approval area as well.

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Ordering  ·  Admin →

    This idea is being closed as part of our annual clean-up process (criteria for closure: older than 12 month, fewer than 10 votes). If you would like to reopen this idea, please contact Heidi Whitehead (Heidi.whitehead@clarivate.com) and she can reopen your idea for future consideration. We appreciate your feedback and encourage you to continue to participate in the Ideas Exchange process. 

    Best, 

    Heidi Whitehead

    Rialto Product Manager

2 Next →
  • Don't see your idea?