Unassign Order in "Orders Awaiting Approval" when the whom the title is assigned is unavailable.
As a manager, I would like to be able to "unassign" orders that are assigned to staff. If there is a question with an order which stops the processing of it, and the staff person becomes unavailable, no one else can "Approve" the order. Currently it appears that only person who the title is assigned can unassign the order, is the person whom it is assigned.
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Hi,
Rialto's user assignment is more light-weight than Alma's--when an order is assigned, anyone can reassign it to themselves. When they begin to edit it, Rialto will bring up a prompt confirming that the order will be reassigned. If, after the reassignment, they would like to release it (back into an unassigned state), they can do so.
Best,
Rialto Product Management