Skip to content

RefWorks

← Have an idea for Ex Libris?

Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.

How can we improve RefWorks?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

23 results found

  1. RCM Sort options: Ascending/Descending and within search results

    RCM search only sorts in descending order, nice for Dates but less for text fields (Author, Title). Toggle ascending vs. descending of a sort field would be ideal.

    Also, I notice that when searching for a reference in RCM, there is no sort at all. Adding the same (or any) sorting to RCM search results would really help.

    4 votes
    0 comments  ·  Writing Tools  ·  Admin →

  2. Remove final periods from footnote citations with multiple references

    In Chicago Notes & Bibliography style, footnote citations with multiple references are showing the final period (".") after each reference, even though RefWorks is correctly separating each reference with a semi-colon (";"), as per the Footnotes settings. Can you include a setting to automate removal of the final period?

    For example, when I add a footnote with one citation with RefWorks Citation Manager in Word, it correctly formats it as such:

    Clifford Geertz, The Interpretation of Cultures; Selected Essays (New York: Basic Books, 1973).

    However, when I add a footnote with two references, it does the following:

    Clifford Geertz, The…

    4 votes
    Completed  ·  0 comments  ·  Writing Tools  ·  Admin →

  3. In RCM, allow reordering of references within a group of in-text citations.

    In WNC we could re-order in-text citations within a reference grouping, but there's no way to do this in RCM without deleting them all and re-adding in the preferred order, which can be time consuming with many references. This is relevant for numbered styles such as AMA. For example:

    Original:

    Many studies have found xyz. 1,2,3
    Ref list
    1. Smith 2023
    2. Jones 1999
    3. Bates 2004

    Then we decide to move Jones into the first position for:

    Many studies have found xyz. 1,2,3
    Ref list
    1. Jones 1999
    2. Smith 2023
    3. Bates 2004

    3 votes
    0 comments  ·  Writing Tools  ·  Admin →

  4. Inclusion of page numbers in the numeric styles with RCM, specific AMA 11th. ed.

    The citations style AMA 11th. ed. is a number style with superscript. Although the focus is on numbers it is possible to add page numbers to the superscript according to the AMA Manual of Style: A Guide for Authors, 2020, p. 64.

    With RCM it is not possible to add page numbers - I have tried to use the suffix-field - but it does not respond on "Edit citation".

    I did the same thing within Mendeley Cite and EndNote - using the suffix-field - and in these programs you can add the page numbers to the AMA superscript style.

    I…

    4 votes
    1 comment  ·  Writing Tools  ·  Admin →

  5. Different sort orders with different reference types

    The Cite Them Right 11th edition Harvard style should have films sorted in the reference list by director, not title. But this is not possible because different reference types cannot have different sort orders. Could that be changed?

    1 vote
    Completed  ·  1 comment  ·  Writing Tools  ·  Admin →

  6. Using Word Add-In and Plug-In with Track Changes and Comments

    Many students are working on extensive research papers using RefWorks plug-in or add-in in Word. They work with a faculty, using Track Changes and comments (either through sharing or saving and sending).
    There needs to be a section about how to safely use Track Changes with RefWorks. I had a student have a capstone paper really messed up and it was believed by tech support that track changes was the culprit.
    This is how people work and collaborate, so we need to understand up front how to safely use RefWorks and Track Changes in a Word document.
    A video would…

    8 votes
    0 comments  ·  Writing Tools  ·  Admin →
    Completed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    Content controls and track changes are both features of Microsoft Word; additional information was added to knowledge center article: https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0500_RefWorks_Add-ons%3A_Connecting_Your_Browser%2C_Microsoft_Word%2C_and_Google_Docs_to_RefWorks/002_RefWorks_Citation_Manager#Using_RCM_for_Word_with_Track_Changes_and_Comments

  7. "Refworks Citation Manager (RCM)"

    I would like "Refworks Citation Manager (RCM)" to appear explicitly in Tools / Cite references in the word processor / Microsoft word, since it is surprising not to find this term, because in the videos he is mentioned

    10 votes
    1 comment  ·  Writing Tools  ·  Admin →

  8. Allow page numbers to be included in in-text citation for books in Google Doc AddOn

    It is currently not possible to add a specific page number or page range to an in-text citation when citing pages from a book. It is very common to need to cite particular pages, rather than a full book, so I expect this feature would be widely welcomed and used. Thank you!

    9 votes
    0 comments  ·  Writing Tools  ·  Admin →

  9. Citation Sort Order: Author and Date Descending

    In the citation settings, where you have the sort order - Can you please add the option to Author and Descending

    9 votes
    0 comments  ·  Writing Tools  ·  Admin →

  10. RCM Improve Search

    Trying to locate the needed reference to cite in RCM is very difficult. Can't search within a specific folder. Can't search for more than one term or a phrase. If too many results are found no way to narrow further. Help!

    2 votes
    1 comment  ·  Writing Tools  ·  Admin →

  11. To cite in Author(year) format, currently Refworks allows to hide the author in the default format (Author, year) and we need to write manu

    To cite in Author(year) format, currently Refworks allows to hide the author in the default format (Author, year) and we need to write manually the author names outside the parenthesis.

    This is error prone and time consuming.

    Please bring in an option as a drop-down/tick box where "Author(year)" is also one choice. Endnote does this beautifully. See the attached illustration.

    Thank you

    5 votes
    Completed  ·  0 comments  ·  Writing Tools  ·  Admin →

  12. HTTP prefix inserted to DOI

    I'm very happy to hear that APA 7th was updated so that the correct prefix is now inserted to the doi code (see https://ideas.exlibrisgroup.com/forums/909445/suggestions/39183304).

    Now, please note that this should apply also for all other major styles! The doi has really become a standard and therefore, reference management software should definitely support the use of doi, and expressly by inserting the entire prefix https://doi.org/ as now recommended in the latest Crossref standard https://www.crossref.org/display-guidelines/

    So please, perform the corresponding update also to other major output styles, such as Chicago, Harvard,Vanouver

    15 votes
    0 comments  ·  Writing Tools  ·  Admin →

  13. RCM: Add a "Recent" or "Frequently Used" option to help users easily retrieve references that have been recently/frequently used.

    Add a "Recent" or "Frequently Used" option to RCM to help users easily retrieve references that have been recently/frequently used.

    11 votes
    0 comments  ·  Writing Tools  ·  Admin →

  14. APA 6th no date and multiple same author no date

    When there is no date entered for a reference, Refworks should automatically default to n.d. and when there are more than one publication in the same year with the same author RCM should cite as per APA, i.e. Surname, n.d.-a; Surname, n.d.-b.

    2 votes
    0 comments  ·  Writing Tools  ·  Admin →

  15. Add APA 7th edition it was released on 10/1/2019

    Add APA 7th edition it was released on 10/1/2019

    3 votes
    1 comment  ·  Writing Tools  ·  Admin →

  16. Ensure RCM (RefWorks Citation Manager) works well in Microsoft Word for Mac

    allowing references to be added easily and quickly

    62 votes
    3 comments  ·  Writing Tools  ·  Admin →

  17. Include information about RCM within the online RefWorks interface

    Currently in the Tools section of RefWorks there is only information on Write-n-Cite. Users are finding this and downloading Write-n-Cite when we are recommending they use RCM instead. Can the information on citing in Word in the Tools section be updated to explain that users can use RCM if they have Word 2016 or later?

    1 vote
    0 comments  ·  Writing Tools  ·  Admin →

  18. Write-n-cite search "function" improvement

    Am I the only one who thinks the Write-n-cite "insert citation"-window functionality is horrible?
    Please,
    1) add a possibility re-size the window such that you can see more than just two references.
    2) allow proper search function - at minimum a possibility to search by typing two author names but preferably also words from any field in the reference.

    Currently I see only two lines
    and (maybe I'm doing this wrong but anyway) can only search by single author (surname).

    94 votes
    1 comment  ·  Writing Tools  ·  Admin →

  19. Improve to select output styles easily on WNC

    For New RefWorks users it is hoped to be able to select all of the output styles from one list or make a list of favorite styles by theirselves on Write-N-Cite.

    39 votes
    5 comments  ·  Writing Tools  ·  Admin →
    Completed  ·  AdminShalhevet Bar-Asher (VP, Research Information Management, Ex Libris) responded

    I am happy to update that simplified style selection was added to RefWorks in the May release – users now have 3 quick access menus for recent, custom and institutional styles (to which a favorites menu will be added later). It will be available in the updated RCM as well once it will be in the Microsoft Store. We currently do not plan to add this to WnC.

  20. Annoying bug in Write-n-Cite for Word

    I think this has only come up with the last few versions and I just tried that it exists with 4.5.1682.

    When Write-n-Cite is installed and activated in Word but user has not logged in to it (because not actively using it), Word shows up the Write-n-Cite login dialog every time a document is opened via the Word recent files.

    This is a problem because we have deployed Write-n-Cite to all our campus workstations and obviously not everyone uses it.

    I think that this is a bug that needs to be looked into.

    • Jouni Alkio / Aalto University / Finland
    37 votes
    6 comments  ·  Writing Tools  ·  Admin →
← Previous 1
  • Don't see your idea?

RefWorks

Categories

Feedback and Knowledge Base

(thinking…)