It would be great if it was possible to cut and paste in google docs without the references in the text you cut out disappears, or aren’t recognized as references when they are pasted into the text again.
They don’t do this immediately but when you update the document or change your citation style.

There doesn't appear to be a feature that allows users to rotate documents if they need to be viewed in landscape.

Additionally, the highlight feature is not always usable. It would be helpful if the highlight feature worked similar to how it does in Adobe Acrobat--if the document is scanned, the highlight feature works like a marker (you "draw" the highlighting on). If the doc is simply a converted file or from the internet, the highlight feature
highlights word by word.

On the old RefWorks, I could enter RefIDs manually on any word processor whatsoever. There's a description of how to do so, here: http://www.refworks.com/refworks2/Working_Offline.htm#Workingoffline

We should still be able to do this. It's particularly important, since I don't want to be online in order to write. In fact, there are a lot of people who use Freedom or analogous software to cut off the internet when they have writing to do.

En ocasiones cuando se trabaja con el complemento de word no funciona se deshabilita , como se puede mejorar esto que es muy desgastante.

When using WNC, it is possible to get a glitch, which causes MS Word to freeze to "formatting document" when adding or removing references into the text. This is most likely due to existing "broken" references in the text. I managed to fix this by completely removing the citation and parts of the text surrounding it. Removing only the visibly broken citation in the text and saving caused the problem to reoccur. Problem is discussed here:
http://refworkscommunity.ning.com/forum/topics/formatting-document

Remove SSL 3.0 as it is old, unsafe and no longer supported on many university workstations.

ReWorks creates the outline for a reference review. So I do not have to recreate the columns and titles for each category. So all I have to do is enter the information. RefWorks also puts in information in alphabetical or chronological order.

It would be very handy to be able to import citations into the Scrivener writing system, as opposed to just having access to Word, etc.

In Edit record mode, 'Date retrieved' is a single uncontrolled text string. In Output Style editor, this data is split across two elements 'Retrieved (month/day)' and 'Retrieved (year)'. This means you risk ending up either with incomplete retrieved dates or with a repeat of the retrieval year in the citation output, depending on how the data is stored. Can these different data components by standardized, so that retrieval data is handled consistently?

Publishers do not want RefWorks field codes in submitted manuscripts. WnC provides this valuable function, but faculty and graduate students, who because of their platform must use RCM, do not have this feature. I submit that RCM must have this capability for this population of users.