RefWorks
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223 results found
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WNC "formatting document" glitch
When using WNC, it is possible to get a glitch, which causes MS Word to freeze to "formatting document" when adding or removing references into the text. This is most likely due to existing "broken" references in the text. I managed to fix this by completely removing the citation and parts of the text surrounding it. Removing only the visibly broken citation in the text and saving caused the problem to reoccur. Problem is discussed here:
http://refworkscommunity.ning.com/forum/topics/formatting-document2 votesThank you for your feedback. We are not planning any new development for the WnC feature, as WnC is planned to end by Q2 2025. We recommend using the RefWorks Citation Manager going forward. More information can be found here: https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/Write-N-Cite_(WnC)_to_RefWorks_Citation_Manager_(RCM)_Migration
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Export RIS format from Cochrane Library without lacking of the field C3 and M3
The field of C3 and M3 is dropped out when we try to export citations by RIS format from Cochrane Library. Please improve it.
2 votesPlease submit a support case at the following link: https://supportcase.exlibrisgroup.com/s/refworks
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Can you add the "International Journal of Renewable Energy Research" Citation?
This style does not seem to exist yet on Refworks, and it is required for one of my classes
2 votes -
Make the Legacy Refworks link on the interstitial page the same size as Regular Refworks.
Until recently the two RefWorks options have been the same size. Now the new Refworks is much larger (more obvious) than Legacy. We recommend Legacy more often than the new version because Legacy allows students to have many accounts (very useful for systematic reviews). By making the new version much larger, you are leading them to the one that is less useful for review projects.
2 votesSince the overwhelming majority of users are on (new) RefWorks, many customer asked that we change this page. The equivalent of multiple accounts is Projects, which was released Dec. 2018. Project sharing was released in May 2019, and allows performing collaborative systematic reviews. You can read more about projects in the RefWorks monthly release notes: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information and in the Working with Projects section of the RefWorks user guide: https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0400_Managing_References#Working_with_Projects
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In the style Bluebook (notes & bibliography), 2 functions should be corrected
In the style Bluebook (notes & bibliography), 2 functions could be corrected please. First, when the "Ref type" newspaper article is selected, RefWorks automatically adds "available at" for the URL, which is not correct for this style according to Bluebook edition 20th. Besides, in "Publish Date," RefWorks takes out the year out of the parenthesis, leaving inside the month and day. Second, when the "Ref type" Web page is selected, RefWorks does not transport whatever is written in the field "website" to the citation view. Also, the same thing with the year and the parenthesis happens.
2 votesIdea Exchange should be used to request product features. For bug fixes, please open a support case at the following link: https://supportcase.exlibrisgroup.com/s/refworks
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Bring back access code so people w/o RefWorks account can edit
We are happy that public sharing is now available! Except that the option to send an access code so that people without a RefWorks account can edit/make modifications seems to no longer be available. This is something that we used frequently for committee members who don't work here and don't have an account, but still need to collaborate on a document. Please bring back the access code option!
2 votes -
Cite web pages correctly in Write-n-cite using Chicago 17th
Here is what Refworks provides:
Cree Trappers Association. "Eeyou Indoh-Hoh Weeshou-Wehwun/Traditional Eeyou Hunting Law." Eastmain: Cree Trappers Association., accessed December 10, 2018, http://creetrappers.ca/wp-content/uploads/2014/02
/CTAEEYOUHUNTING_LAW.PDF.Here is what write-n-cite provides:
Cree Trappers Association. 2009. Eeyou Indoh-Hoh Weeshou-Wehwun/Traditional Eeyou Hunting Law.I am providing a word document because the comment box omits formatting such as italics.
2 votes -
Improving offline access to PDFs: Organize PDFs in dropbox in folder
It is great you provide offline access to references via dropbox. However, it would be very helpful if those references were organized in folders that matched the folders in refworks.
2 votes -
Citation optimization
Right now, the problem for me with RefWorks is that it does far too many things automatically. At my university, we have our own rules of the citation which have to do with the rules of Dutch grammar. e.g. We write titles and subtitles as sentences, meaning that only the first letter of the first word per sentence is capitalized. The exception is of course for names, place names, historical events, etc. (each of these depending on the local spelling & grammar rules). While we want as much information as possible to be automated, it's very unhandy to automate the…
2 votesThis was handled offline.
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Create a format to correctly cite APA 7th edition for white papers and published standards
There is not a category to correctly import references for white papers or standards published by professional organizations. When attempting to adapt other reference types for this use, none work correctly. RefWorks should be able to manage these types of documents correctly.
This request comes from case #00901397 sent to RefWorks Technical Services
2 votes -
Transfer old RefShare functions to new RefWorks
The display of data in your own output style as well as the search functionalities from the old RefShare should definitely be included in the new version as well.
Currently, only a listing is possible, which is definitely not sufficient to present the data well.
2 votes -
Delete Documents list
It would be nice to delete documents that are listed under "Assign to Folder". I have 130 that came in when transitioning from Legacy
2 votes -
why my world write-n-cite folders are no the same as the web refworks folders??????!!!
why my world write-n-cite folders are no the same as the web refworks folders??????!!!
1 voteWrite-n-Cite lists all RefWorks folders; the folder list combines unshared and shared folders. If you are encountering an issue related to folders in Write-n-Cite please open a support case at the following link: https://supportcase.exlibrisgroup.com/?product=Refworks
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Manual Referencing - Editing/Deleting Fields
It would be useful if fields could be deleted as well as added when editing or compiling a manual reference e.g. Bills – we do not need the Sponsors field as it will add Anon which is not required.
1 voteThank you for your valuable feedback. We won't be able to address this in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.
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Se demora en subir los archivos adjuntos de la referencia
Existen archivos que se quedan sin poder subir para luego visualizarlos
1 vote -
Have the update notifications give details on compatibility
I keep getting popups asking me to update on both computers but haven't done so because the last update was actually not compatible with my system. It takes quite a bit of searching to find this info and I can't find whether the new version has fixed the problem.
1 voteIdea Exchange is intended for feature requests. For performance issues please open a support case or initiate a chat at the following link: https://supportcase.exlibrisgroup.com/s/refworks
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1 vote
Idea Exchange is intended for feature requests. For performance issues please open a support case or initiate a chat at the following link: https://supportcase.exlibrisgroup.com/s/refworks
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Complemento de word
En ocasiones cuando se trabaja con el complemento de word no funciona se deshabilita , como se puede mejorar esto que es muy desgastante.
1 voteIdea Exchange is intended for feature requests. For performance issues please open a support case or initiate a chat at the following link: https://supportcase.exlibrisgroup.com/s/refworks
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Fix your annoying Save to RefWorks
Can I please know why this useless 'lloking for translators' nonsense stays up for an eternity.
Literally hopeless1 votePlease contact the support team as indicated in the comment.
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Rotation feature
There doesn't appear to be a feature that allows users to rotate documents if they need to be viewed in landscape.
Additionally, the highlight feature is not always usable. It would be helpful if the highlight feature worked similar to how it does in Adobe Acrobat--if the document is scanned, the highlight feature works like a marker (you "draw" the highlighting on). If the doc is simply a converted file or from the internet, the highlight feature
highlights word by word.1 vote
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