RefWorks
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We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.
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Thank you.
259 results found
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Be able to import your school contact list for student/faculty emails into RefWorks
It would be great if we could have our school's contact info for emails imported into RefWorks so it was not necessary to manually type out each person's email for when you share a folder. This would greatly help when sharing with more than one person.
3 votes -
Journal names when abbreviated dont't get added to the reference list correctly.
There seems to be a bug when adding references with abbreviated journal name to the reference list. Sometimes the reference gets divided into two lines even though it would fit to one line. This doesn't happen every time, but my collegeis having exatly the same problem.
3 votes -
traductor de texto
incrementar en herramientas o en una pestaña nueva un traductor de textos y documentos
3 votes -
Have cursor appear when the "Insert/Edit Citation" window opens, without having to click the "Search References" bar
I would like to suggest that when the "Insert/Edit Citation" window opens, it would be nice if the cursor appeared already in the "Search References" bar, rather than having to click on it. This would make the process much smoother.
3 votes -
Make a feature to add a link of a highlighted potion of one document to a highlighted portion of a different document in your library
Make a feature to add a link of a highlighted potion of one document to a highlighted portion of a different document in your library
3 votes -
Administrative reports to support migration from legacy RefWorks to New RefWorks
Robust reporting is required to performance monitor the migration process from legacy RefWorks to New RefWorks. As both legacy and new RW accounts can co-exist hence why currently it is impossible to determine whether RW account holders have migrated any References from legacy platform to new platform. A migration report should be setup which should determine if any references from the legacy platform to the new platform have been migrated against each account (any new or legacy RW account). Through this, we would be able to analyse which user has migrated the references. Currently, 'Active / inactive' report from the…
3 votesLegacy has been deactivated.
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Reference Style
Hello, can please add Havard Western Sydney University style?
3 votesTo add a style please open a support case using the following link: https://supportcase.exlibrisgroup.com/?product=Refworks
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Fix Dropbox link or make an app for READING offline
I am using many ebooks for my research projects, which I can't access without having internet and logging in through my institution's library (Reworks). I wish you would make RefWorks more offline user-friendly.
3 votesThe Dropbox link is working. The encountered issue will be managed one-on-one.
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Is it possible to get the add in file for the reference citation manager to install it manually on systrem which didn't support the store?
Is it possible to get the add in file for the reference citation manager to install it manually on systems, which didn't support the store?
3 votesRCM can only be deployed through the store. Please refer to the following article for details on how IT staff can deploy it to users in case they block the store: https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/Enabling_RefWorks_Citation_Manager
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Scrolling within the folder list causes dialogue box to open at wrong position
In the new Refworks, scrolling down on the list of folders and then clicking on the three dots causes a bug where the dialogue with the "Add subfolder...", "Rename", "Share folder", "Find Duplicates" and "Delete" options ends up at a position far below the actual cursor position (or where the folder is displayed on the list), and sometimes goes outside of the window, making it impossible to view without zooming out so much as to make most text ineligibly small. Conversely (/ similarly), sometimes clicking on a folder on the list ends up opening a folder that is displayed far…
3 votesWe have not encountered this issue. Please use Idea Exchange to suggest new features, and please open a support case at the following link to report bugs: https://supportcase.exlibrisgroup.com/?product=Refworks
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Allow Articles uploaded in Dropbox to automatically download in Refworks
Before finding out about Refworks, I had all of my articles saved in Dropbox under Dissertation Articles. I transferred them all to the new RefWorks folder in my Dropbox but I don't see them uploading into my Refworks project. I have a Chromebook so I can't click and drag the articles in there. There were over 100 articles in there. It will take me a while to transfer them myself.
3 votes -
Write n cite plug in for Microsoft Word 2017 and later, I cannot cite with RefWorks anymore
Write n' Cite plug-in for Microsoft Word 2017 and later, please. I cannot revert the update as my university won't let me download earlier version packages and I cannot cite using RefWorks anymore.
3 votesFor Word 2016 and above RefWorks Citation Manager (RCM) should be used. WnC is for Word 2016 and lower only. RCM is available for Windows and Mac through the Microsoft store. Read more here: https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0500_RefWorks_Plugins%3A_Connecting_Your_Browser%2C_Microsoft_Word%2C_and_Google_Docs_to_RefWorks
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Import full date when importing newspaper articles from proquest historical newspapers database
When importing citations from Proquest historical newspaper database, only the year is imported. This isn't satisfactory for creating notes/bibliographies including newspapers, which typically require mm/dd/yyyy information.
3 votes -
Improve and fix RefWorks Projects
Make 'Untitled Project' clearer. Also please fix a bug where after creating a new Project, a message appears each time a reference is imported asking which project is should be saved to, even after the project is deleted.
3 votesOnce a project is deleted, it now no longer appears in the list of Projects or during import.
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Correct SAGE Vancouver Format
When I create a bibliography in SAGE Vancouver format, it is incorrect. The journal title is excluded from each citation. Can you please fix this?
3 votes -
La bibliografia
La bibliografia al final me sale en ingles el recuperado, ademas del titulo de las referencias también en ingles
3 votes -
Unable to delete a shared Refworks Project by the person with who we have shared it
When we share our Refworks projects, the people with who we have shared it can delete that project, but when they delete it, the owner also lost.
3 votesWhen a Project is shared with another person, that person also becomes an owner. All people who belong to a Project have equivalent permissions, including deleting a Project. This is how the feature is defined. A Project owner can leave the project any time from the Manage Project page, and that will not affect access of other owners.
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Fix bug when importing references and choosing destination folder
There seems to be a bug in the new feature that allows you to choose a destination folder when importing a new reference. The first time I use it, it works well and I can choose from the drop-down menu. The second time (and every time after that), when I click the drop-down menu, none of my folders show up. I have to click through and import it, then assign a folder after the fact. Very frustrating because it works the first time!
3 votes -
Fix the auto import from Scopus into RefWorks
Fix the auto import from Scopus to RefWorks
3 votesThis is in process, however Idea Exchange should not be used for reporting bugs, but for feature requests. Bugs can be opened in the following link (in this case no need to open a bug as it is currently being worked on). https://supportcase.exlibrisgroup.com/s/refworks
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Write n Cite update
The update on the Refworks is not really giving room to work with the references or edit the text. The previous approach was certainly good than having to copy and paste into another document just to retain control of your document. Can you please get us back to what it used to be?
3 votesThank you for your feedback. We are not planning any new development for the WnC feature, as WnC is planned to end by Q2 2025. We recommend using the RefWorks Citation Manager going forward. More information can be found here: https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/Write-N-Cite_(WnC)_to_RefWorks_Citation_Manager_(RCM)_Migration
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