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246 results found

  1. Scrolling within the folder list causes dialogue box to open at wrong position

    In the new Refworks, scrolling down on the list of folders and then clicking on the three dots causes a bug where the dialogue with the "Add subfolder...", "Rename", "Share folder", "Find Duplicates" and "Delete" options ends up at a position far below the actual cursor position (or where the folder is displayed on the list), and sometimes goes outside of the window, making it impossible to view without zooming out so much as to make most text ineligibly small. Conversely (/ similarly), sometimes clicking on a folder on the list ends up opening a folder that is displayed far…

    3 votes
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    0 comments  ·  Organizing References  ·  Admin →

  2. Hide/Remove a System Folder

    Unidentified folders which are not created/shared in an account are displayed on WNC.
    Uncreated/Unshared folders in an account are displayed on WNC. We've heard that they are system folders to sync WNC documents with RefWorks and we cannot hide or remove them at the present specification. Could you please meke it possible?

    3 votes
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    0 comments  ·  Writing Tools  ·  Admin →

  3. Allow Articles uploaded in Dropbox to automatically download in Refworks

    Before finding out about Refworks, I had all of my articles saved in Dropbox under Dissertation Articles. I transferred them all to the new RefWorks folder in my Dropbox but I don't see them uploading into my Refworks project. I have a Chromebook so I can't click and drag the articles in there. There were over 100 articles in there. It will take me a while to transfer them myself.

    3 votes
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    Closed  ·  0 comments  ·  Importing References  ·  Admin →

  4. Write n cite plug in for Microsoft Word 2017 and later, I cannot cite with RefWorks anymore

    Write n' Cite plug-in for Microsoft Word 2017 and later, please. I cannot revert the update as my university won't let me download earlier version packages and I cannot cite using RefWorks anymore.

    3 votes
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    0 comments  ·  Writing Tools  ·  Admin →

  5. Import full date when importing newspaper articles from proquest historical newspapers database

    When importing citations from Proquest historical newspaper database, only the year is imported. This isn't satisfactory for creating notes/bibliographies including newspapers, which typically require mm/dd/yyyy information.

    3 votes
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    Closed  ·  0 comments  ·  Importing References  ·  Admin →

  6. Improve and fix RefWorks Projects

    Make 'Untitled Project' clearer. Also please fix a bug where after creating a new Project, a message appears each time a reference is imported asking which project is should be saved to, even after the project is deleted.

    3 votes
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    0 comments  ·  Other  ·  Admin →

  7. Correct SAGE Vancouver Format

    When I create a bibliography in SAGE Vancouver format, it is incorrect. The journal title is excluded from each citation. Can you please fix this?

    3 votes
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    Closed  ·  0 comments  ·  Other  ·  Admin →

  8. La bibliografia

    La bibliografia al final me sale en ingles el recuperado, ademas del titulo de las referencias también en ingles

    3 votes
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    Closed  ·  0 comments  ·  Importing References  ·  Admin →

  9. Unable to delete a shared Refworks Project by the person with who we have shared it

    When we share our Refworks projects, the people with who we have shared it can delete that project, but when they delete it, the owner also lost.

    3 votes
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    0 comments  ·  Organizing References  ·  Admin →
    Closed  ·  AdminShalhevet Bar-Asher (VP, Research Information Management, Ex Libris) responded

    When a Project is shared with another person, that person also becomes an owner. All people who belong to a Project have equivalent permissions, including deleting a Project. This is how the feature is defined. A Project owner can leave the project any time from the Manage Project page, and that will not affect access of other owners.

  10. Fix bug when importing references and choosing destination folder

    There seems to be a bug in the new feature that allows you to choose a destination folder when importing a new reference. The first time I use it, it works well and I can choose from the drop-down menu. The second time (and every time after that), when I click the drop-down menu, none of my folders show up. I have to click through and import it, then assign a folder after the fact. Very frustrating because it works the first time!

    3 votes
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    Closed  ·  0 comments  ·  Importing References  ·  Admin →

  11. Fix the auto import from Scopus into RefWorks

    Fix the auto import from Scopus to RefWorks

    3 votes
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    0 comments  ·  User Interface  ·  Admin →

  12. Write n Cite update

    The update on the Refworks is not really giving room to work with the references or edit the text. The previous approach was certainly good than having to copy and paste into another document just to retain control of your document. Can you please get us back to what it used to be?

    3 votes
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    0 comments  ·  Organizing References  ·  Admin →

  13. Fix downloading of attached files

    I can't download attachments from my Refworks library. I can't get in touch with support either. I would not recommend RefWorks to anybody.

    3 votes
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    0 comments  ·  Other  ·  Admin →

  14. Search Databases

    Allow admins to add any databases to the Search Databases feature. For example, EBSCO databases, Gale Databases, Primo, WorldCat, Google Scholar, etc. It is currently limited to Z39.50, which is an old protocol.

    3 votes
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    Closed  ·  0 comments  ·  Administrator Tools  ·  Admin →

  15. Being able to export folder information with a reference.

    I would like to be able to see in which folder(s) a certain citation is once i have exported it for example to a .csv file.

    3 votes
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    Closed  ·  0 comments  ·  Other  ·  Admin →

  16. **Yellow Pop-Up Menace**

    There is a persistent yellow pop up, which won't go away, no matter how many times you click the X.

    I propose it should disappear after the first click, or have a box to say 'don't show this message again'.

    Please vote for this - it's a menace.

    3 votes
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    0 comments  ·  User Interface  ·  Admin →

  17. Colour settings

    I am supporting a student with severe visual impairment for whom colour contrast is vital. The white background in RW is a problem. Could RW be developed to allow the colours to be changed? In her case she finds a black background with white writing best for her disability.

    3 votes
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    1 comment  ·  User Interface  ·  Admin →

  18. Make it faster

    For something that it paid for, my RefWorks is always moving REAL slow compared to other paid reference managers I've used (mainly EndNote). RefWorks seems to have trouble handling the 2,000+ references I've accumulated (and continue to accumulate) over my career.

    3 votes
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    Closed  ·  0 comments  ·  Other  ·  Admin →

  19. follow local folder

    I save all the PDFs of my papers on a local folder. It will be great if RefWorks could follow this folder and add the reference automatically as soon as I save it to my drive.

    3 votes
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    Closed  ·  0 comments  ·  Importing References  ·  Admin →

  20. Cite Them Right 11th edn. - US states need to be written in full

    Cite Them Right 11th edn. US states should be written in full.

    3 votes
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    Closed  ·  1 comment  ·  Importing References  ·  Admin →
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